Had a relay replaced for lights and was charged the same amount of time it took to change the…read moreshocks. Recieved a call telling me my battery was bad, when I told them no it wasn't, they told me they put the meter on it and it wasn't bad. I told him I had just replaced the battery and he reiterated the meter said it was bad, but should be under warranty and should be replaced. I did not change my battery, and 3 months later is still starting every time.

I experienced a tire failure while on vacation in Tavernier. I consulted Price who confirmed I…read moreneeded a new new tire. They suggested I buy all 4 but that was obviously not necessary. I opted to purchase 2 new rear tires. Bobby at Price offered many choices. I chose Kenda but got little in the way of recommendation or support for my choice. The tires arrived a day later than promised, which spoiled a day of vacation. But they were mounted quickly and expertly. Prices were typical, neither good nor bad. The tires they sold me were second tier models, and more than a year old. I'd have preferred newer ones. Phone communication was very good. There is no waiting room there so one is left to wander the streets while repairs are being made.

Picked up a nail on my way to Key Largo and stopped at this local garage for a quick plug of the…read moretire. Ultimately the job was done satisfactory and given the Keys pricing it was reasonable. My biggest problem was the customer service. The mechanic (whose first language was not English) had problems locating the proper jack fitting for my Tesla. Then he claimed that the tire could not be repaired. It was a simple plug fix but he wanted to either patch or replace the tire. It was only resolved when a manager became involved. Very nice lady manning the front desk but again seemed confused. Might be a one off but I probably would not recommend if other options are available.

I work local in Key Largo. Went over there for a nail on my tire. They state that they was so busy…read moreand can't take my little business. That I have to wait 4 hours just to have a tire plug. I state in a good manner that's was the reason why that business is being down hill over the time. They are loosing the locals trust. When I went to my car the manager came over and knock on my window. At that point I think he was trying to make the right thing and take care of the nail. Instead of that when I put the window down he yelled at me this exact words... "Be sure don't come here in the future for your cars problems.." Way to go Wheaton's. If I'm the owner of the business I will be ashamed of those kind of employees running the shop.

Used to go to Wheatons until they messed my car up. Charlie is top notch, honest, quality serviceread more

Never again will I used this place and never will i recommend them to anyone. My 2019 Honda Odyssey…read moreAC went out, took it in and they "ran a full diagnostic" I quote this because they say they did but somehow I don't believe they did. I was told my AC compressor and stuff along with it was bad and if I fixed that my problem would be solved. Paid them for the diagnostic, then paid for the parts and labor, around $2000 later I thought we were good only to have the AC go out again. Took it back to Charlie's only for him to say "there's an electrical issue." How did you not find it before? Why would you fix something without fixing the actual issue first? Ridiculous. Since this happened, they don't seem to think they are responsible and don't even contact me back with an explanation.

We had a flat and the staff here is amazing. They fixed our tire in less then 30min and we were in…read morethe road again! Thank you Vic's Auto Tech.

we're locals and I had a really bad experience here. I brought my son's truck in because the tire…read morepressure light kept coming on. They told me they found a nail in the tire but that it "didn't go through" and claimed nothing was actually wrong with the tire. That alone didn't make much sense to me, so I tried asking a few questions just to understand what was going on. Instead of explaining it, the staff were extremely rude and dismissive. Every time I asked something simple like why the tire would be losing pressure if the nail didn't go through, they acted annoyed and made me feel like I was stupid for even asking. As a customer, I think it's completely reasonable to want a clear explanation about something involving your vehicle's safety especially my sons. Customer service matters just as much as the repair itself, and the way I was treated was honestly disrespectful. I left feeling frustrated and uncomfortable. I will definitely not be coming back here and would not recommend this place to anyone who expects to be treated with basic respect.

Never again. This man charged me thousands of dollars to fix a problem that should've only cost a…read morecouple hundred. He did this several times until. Once he tried to tell me, I had to replace my whole air compressor. it was going to cost me thousands of dollars. I ended up taking to the mainland to a reputable mechanic. It was a $200 fix. Literally took one hour not $2000 he was talking about. I spent more than my car was worth with this man. He is a big-time rip off artist Sad in the small community we have somebody like that ripping people off. I don't think he understands that word of mouth is everything in this town. I will not be recommending him to anybody. I'm sorry I didn't realize sooner.

Tried to call all day. When I finally got to talk to JC he was curt, rude and pushed me away. I…read moreasked him about replacing brake pads on my BMW and he told me a laundry list of reasons why he wouldn't do the job. I guess he doesn't want to work.

Picked up a screw in the tire. Went here unannounced and got right in. They explained the process…read moreand repaired the tire. Price was right. Speedy crew. Knowledgeable and very friendly and helpful. Recommend to everyone! Great place for service.

On vacation and low tire on a rental car. He came to our rescue as we pulled and fixed the tire…read moreeven though he was busy and it was close to closing time.

Best auto shop in the upper Keys! Fast, professional service, great prices, and they got me in and…read moreout in record time.

Amazing service and prices every time. They have everything you need for your trailer on hand and…read moremajor jobs they get done quickly. There is no better trailer shop in the keys.

Patrick is great. He returns phone calls text messages promptly and is all over it. He's good knows…read morewhat he's doing. I highly recommend.