Billy, Cook and the guys are very friendly and knowledgeable and quick. And they know the good…read morelocal coffee shop to wait while the car is being serviced. Will definitely be back.

They are great!!! Bill was so helpful repairing my wifes vehicle. Great service at a fair price…read more Not many auto mechanics we trust, unfortunately my wife has been taken advantage of at other locations I won't mention. But not here!!! Great peeps.

Very honest, very fair, great work. Mike is my goto guy for repairing my cars. Mike does what the…read morecar needs done, no padded work.

I cannot say enough good things about this business. Mike is a great guy, very knowledgeable and…read morevery fair priced. This is the 2nd time I have gone to see him and will take my car to him and any others I ever have in the future. I also have family now who will be going there. My only regret is that I didn't find him sooner for all my passed work. Thanks again Mike!!!

There are absolutely wonderful!! And I love the cats!! They work on all of our vehicles.read more

I brought my car in to get the axle replaced and they put a malfunctioning axle on it. It was…read moreclanking around like someone was bashing a hammer on the underside of my car. They told me to take it to the dealer and have them look at it. the dealer replaced the axle they put on the car and I went back to them to sort things out. I showed them the receipt of work from the dealer and they denied they did anything to the car and charged me for something else and mocked how much I paid. I thought I found a mechanic I could trust and now I will have to go looking for another disappointed that I wasted my money and time.

Had a tow from side of 81 and cost over 300 for 5 mins. Then only would take cash. They stated…read morethat's the county's rate. Sounds like some pockets getting greased... makes ya wonder why only cash and who's pocket is it going to.

Very nice shop any time I need there assistance for a tow there very fast and professionable. I…read morehighly recomend them

These folks are the best. They took really great care of me and my van when I drove up from…read moreTennessee to see my 1st grandchild for the 1st time and had an oil seal blow out. They have great ownership and staff and fixed my van over a few days and had me on the road back home on the day I wanted to drive back. Driven it over 2,000 miles since their repairs with no problems at all. Who are you gonna call when you need car help? Just call Bear's! Thanks!

I got a flat tire while travelling with my kids, and Bear's got me right in and patched and changed…read moremy tire! I was back on the road within 15 mins! They were so kind and helpful! 10/10

Very nice business with honest upfront individuals. Brian and Angela are definitely some of the…read morenicest people that I know and they don't overcharge or make up issues like some other business around the area.

I take all my vehicles to Brian at b&m he does excellent exhaust work. And he stands behind all his…read morework. If he fixes something and the issue isn't resolved bring it back in and he will make sure it gets fixed. I have nothing to say but good things about his shop, and he's usually cheaper than anyone else around here.

One star is too many. A simple oil change resulted in $114 in repairs completed by another shop…read moreafter Doc's didn't attach my splash guard properly causing it to fall off, dragging down route 9. This happened the day after Doc's did the service. I had to secure it with zip ties on the side of the road to get home. I left them a voicemail on Friday evening and haven't heard from them about the situation as of yet, Tuesday afternoon. The competent auto shop said either no fasteners were put in, or incorrect fasteners were put in causing them to fall out. The razor blade they left in my driver's side footwell, likely to remove my inspection sticker, would have been overlooked otherwise. Go anywhere but here.

The quality of service was spot on, I would recommend this establishment without hesitation.read more

Prices are ridiculous! I took my vehicle in to be diagnosed and was told in order to fully diagnose…read moreit the had to put a new part on it because the one that was on it was failing. I ended up paying over $500 dollars even after they took the part off and was told it was something different so in other words I was out of $500 plus dollars when I was told it was gonna be just $29 dollars to diagnose it in the first place

Every single time I've been here it's always super quick, great work, and amazing prices. I really…read morehave to give it to the guys handling the mobile division they saved my a** more times then I can count again did I mention the prices?? HIGHLY RECOMMEND these guys any day l.

New to the Martinsburg area. Needed to get my car inspected within 10 days of getting my new…read moreplates. A coworker suggested Penningtons across from SuperShoe in Martinsburg. I got an appt. swiftly. Mechanic was good and thorough. In and out in 20 minutes. $14.21 charge. Receptionist very friendly.

This place should not be in bussiness!! Last week my brother made me a appointment for 9am in the…read moremorning and I had to come all the way from Rockville, Maryland and when I dropped off my truck he said he would call if there were any problems, I said ok and my brother and I left for 2 hours and 15 minutes only to find that they hadn't even moved my truck!!!!! He started to tell me how long it would take to fix my truck,which he already had before! I told him I had a appointment and why didn't he honor it or call me and tell me he couldn't do it!!!! He had nothing to say! DO NOT GO THERE!!!!! I DO NOT WANT TO GIVE THEM A RATING, BUT I HAVE TO SO I CAN POSY