poor customer service. they scheduled carpet installation. Then told me they weren't coming that…read moreday. They had 5 customers that day but messed up and had nobody to install it. I then said I had taken off work and their reply was well can't you just go in? I said no either figure it out or refund me. They said they had to reschedule all of us. Eric said impossible..., I said then refund me. Well they did come and do it .., sent people from Their Wilkes-Barre location and they were wonderful. Eric is not customer friendly. Would suggest going to their other location.

I stopped into giant floor with an unusual request for carpet samples. The staff were extremely…read morehelpful, accommodating, and pleasant. In the past, we have purchased remnants for our home and have always been extremely satisfied. Many thanks to Eric, Holly and Tammy for their professional professionalism and help.

We have been using Yeagers for 28 years. Their knowledge of their products is great. That makes…read moreselecting the right product easier for longer lasting wear. You don't get that at a box store. They also care about the installation process since they aren't a sub contractor for a big box store. I ALWAYS recommend them.

After a horrible experience with a big box installer last year we decided to go local and support a…read morefamily business. The showroom was spacious and clean with a knowledgeable and courteous staff that helped us stay within our budget. The carpet appears durable and of good quality. The installer was prompt on the day of the install and was able to schedule us within a week of purchase. I am looking forward to having the downstairs done in the fall. Jesus R

George went above and beyond assisting my husband with getting flooring for my new salon. He is…read morekind and courteous, a pleasure to do business with.

George Smith Flooring went absolutely above and beyond. We contracted him to rip up ~35 year old…read morecarpets and replace with a combo of vinyl (wood) and new carpet. His pricing estimate, speed to install and attention to detail were great. He was able to guide us to a great choice in flooring for our budget and aesthetic. He alerted and even addressed other issues in the house that he noticed when installing. Crew did a great job cleaning up after themselves as well. Would definitely recommend and would use again.

They did an amazing job matching new wood floors to our old ones. They also ripped out old…read morecarpeting and installed the new hardwood in under 4 hours. Fantastic!

East coast flooring was recommended to me by a local flooring company. At first they were very…read morepolite and prompt with their service. Getting to my house quickly and looking at my job. They explained the two different options for my floors. It took them two times but the floors look nice. My problem is with the damage that was done to my house. My contract said that touch ups would be needed to the trim. What wasn't in the contract was that my walls and light switches would be ruined. My trim has gashes from the sander, so now they need to be replaced. And no where does it say that I would be yelled at and degraded by a man. I will never recommend them to anyone! Horrible customer service! To think that verbally attacking women is appropriate!

I've been dealing with them for years and the service is excellent. Very friendly employees.read more

Stay away if you don't want to be disappointed..smiles and handshakes until the repairs stop…read morehappening amd you lost thousands of dollars and hours of time. I am not sure how this buisness is still operating

Great doing business with Joe and his installer in getting some wonderful hickory hardwood flooring…read moreput into our home. Joe is a Lehigh Valley tradition for the last 51 years and his prices are fair and quality of flooring he sells is excellent. I would highly recommend him to anyone.

My mother had her carpet replaced with Core-tech vinyl flooring by the Mascari team (Paul and…read moreJason). The experience was professional and pleasant from beginning to end. The team moved her furniture as they worked on the floors and put the furniture back in place. My mother is thrilled with the results and enjoyed working with all the staff at Mascari. What a great business to have in the Lehigh Valley. Gunther (radio) recommended this firm and we are truly grateful for this. We couldn't be happier.

Staff is so friendly and super helpful. Goes above and beyond expectations. There's plenty of…read moreflooring options to choose from.

We couldn't be any happier with our recent master bath renovation. Everyone we dealt with at Aria's…read morewas top notch. Work was professional and finished ahead of schedule! We would definitely recommend this company to anyone looking for a reputable business for tile and flooring!

Excellent company, very friendly, knowledgeable and helpful in selecting the proper floor for our…read morehome. They were super efficient and timely. I wouldn't consider going anywhere else as I have used them for two different projects and am 100% satisfied.

We visited probably 5 or 6 carpet stores when picking our carpet for our new home. This was 1 of…read morethe 2 that we had do a formal estimate, so that speaks pretty highly right there. The building isn't much to look at, but the showroom has lots of good selection, and the owner, Henry, is super personable. He's not one to upsell you - he wants to make sure you pick out what you really want & need. His estimate was quick & was reasonable, but we ended up choosing another company because of a special promotional financing/free pad option through another Shaw distributor (had it not been for that special, he would have been cheaper). If you want good, local, friendly service, go see Henry. He runs a good business - no doubt why he's been around so long!