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    Steve's Carpet Cleaning

    4.5 (2 reviews)
    Closed • Closed

    Services - Steve's Carpet Cleaning

    Carpet cleaning

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    9 months ago

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    Guth Cleanings

    Guth Cleanings

    (2 reviews)

    Good work, deep cleaned our RV. Detailed interior of our car. We use her services monthly for our…read morehouse. Always friendly and respectful. 5 stars

    Terrible experience with Hannah. I met with her to go over expectations and hired her to do a deep…read moreclean. The first guest after her cleaning complained about cleanliness. I gave her the benefit of the doubt and chalked it up to a mistake or an overcritical guest. I again talked about our expectations with her. Once that guest checked out, in the Turno app that we use, she marked the job as started at 8am in the morning and finished at 8am-this is before guests even check out. She did this to initiate payment. I noticed that she did not actually start the cleaning until late in the evening. I let her know that she needed to have cleanings completed by 4pm to allow for same day turns and not to prematurely mark the job complete in Turno. She said she understood. The next guest contacted me immediately to share pics of a fridge full of mess and and unloaded dishwasher. After that guest checked out, I asked her if the cleaning had been completed earlier that day (it was later in the evening again). She lied and said it had, but my security camera and door logs showed no one entering. When I brought that up, she said she would go clean later that night. I told her we were done. The guest with the messy fridge also messaged me to let me know about many other cleanliness issues. It appears that Hannah didn't do a deep clean or even a regular, typical clean. I have uploaded screenshots of the guests' feedback along with a screenshot of how she marked the job started and cleaned at 8:21am.

    417 Cleaning Connection

    417 Cleaning Connection

    (11 reviews)

    Update 7-5-24, still no refund and no communication given. But I have been blocked on Facebook…read more We wanted our blinds cleaned after our house was renovated. We had some dog smudges in the bottom corners of our cellular shades from them peeking their heads out the window. We were so excited for our house to look and feel refreshed. Cody brought our shades back after construction finished. They were black. (See picture.) Our top rail has a giant scrape across the top. (See picture.) one blind came back with a broken spring. Cody stood by his work, said he would clean them again, and he would contact Bali about the broken spring. And although it was not an ideal solution, he offered to find a paint to match our rail and touch it up. We agreed. Cody was anything but careful with our blinds when he was removing them from our windows. His hands were dirty. He threw them into his van without using blankets. Again, I was nervous but trusted the professional. We got our blinds back May 28, he installed them, again with dirty hands. It didn't take long before we realized our blinds were damaged. Every single blind is scraped and dented. (See pictures.) There are black finger prints on the shades. Cody offered to paint our blind rails but because every blind would be painted, we told him that we didn't feel good about that. He said he would check with Bali about replacing the bottom rails. We have called, we have texted, we have sent his business messages on Facebook. Cody has not called back, he has not texted back, but he responded on messenger saying we would get a refund. $309. He didn't tell us how or when we would get the refund. He also has not followed up on solutions for our damaged blinds. We are still waiting... We are completely disappointed in the service he provided, lack of communication, and are now stuck with damaged and dirty blinds. If we could turn back time, I would have never worried about the minimal dog smudges... I do not recommend 417 Cleaning Connection.l

    Cody is the best at cleaning anything, we have him come to are store and clean the furniture and…read morecarpets and he does the best job ever, he is very personable and kind and he treats you with the uttmost respect, would recommend him to anybody

    Steve's Carpet Cleaning - carpet_cleaning - Updated September 2026

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