Advance Auto of Creedmoor N. C. is the worst Retail I have ever shopped, Awful customer Service,…read moreand the Employees have no respect for customers,I purchased a Diehard battery there and paid $242.00 for it and it died in 5 months and they said I have to keep bringing it back to be charged, they would not allow me to swap it out for another one,as I explained to the employee, I shouldn't have to keep bringing a battery back to be charged when I drive my vehicle everyday . I took the battery to another advance Auto because it died a second time and they couldn't help with the problem either,I will never do business with this company again ,Took the battery somewhere else and bought a new battery with no problem and a warranty.Advance Auto is Ripping Customers Off!

This location used to be one of the best in the Triangle. I know people who drive past their local…read moreAdvance, and head to 5994 instead. This rural location also runs a full fledge commercial delivery program.

I had a fairly simple repair to my front bumper on my Camry, and took it to a couple of places for…read moreestimates, including Light's. They were close to home and the least expensive, so I made arrangements to drop the car off on a Monday morning. I expected the work to take several days, but was pleasantly surprised when I got a call the next day letting me know the car was ready. The work (and the wash!) made the car as good as new. I couldn't have been more pleased. They obviously took pride in their work. I hope I don't need more work done, but if I do, this is where I'll go.

The team @Lights Body shop is great! We had them handle our Chrysler Town & Country after hitting a…read moredeer. They made the process very easy, worked with our insurance company for fast claim processing. The guys there were always courteous and professional. And you could really tell they cared about the job and the people they were helping. Hands-down, if you have a choice and can get to their shop in Butner... You'll be glad you did.

I've been to "The Zone" a handful of times since they've opened up to get standard available parts…read morefor my little yellow car and to look for paint matches for my other cars. Unfortunately I usually cannot find any paint matches. Service is pretty straight forward - enter, find parts or assistance, pay and go about one's business. Seems like every time I've been here the place has been swamped and they've been short staffed. I don't mind the wait because I generally don't come here when I have some place to be right away. The store is clean and the staff is very willing to help out if they can.

This place has some kind of inside problem going on. First, I bought a set of brake pads for my…read morecar. When I got home and my mechanic began to replace them, he discovered the box that was suppose to contain the back brake pads, had two new pads and two old, rusty pads and was missing all the shims. The website shows every single set of back brakes contained shims. I called the store right away and asked for the manager who mumbled his name when I asked for it. He said there was nothing he could do unless I drove back to the store. So, we made the half hour drive to get the entire back set of brakes, replaced. When I got there, the first thing the manager did was try to sell me another set! I quickly informed him I wasn't paying for anything else and that I only wanted a new box with four new brake pads. Still, he tried to pressure me into getting a box with shims and said he would give me a 10% discount. Honestly, he was only trying to bait and switch to throw me off as he could see I was quite angry about the whole ordeal. He went to grab a new set and I told him the entire box needed to be checked. He threw the box on the counter and flipped open to box and I, the customer had to open each pad individually. The pads were fine but this box was missing shims! So now, two boxes are missing parts. The manager and I had an exchange and all he could say was that it wasn't his fault and there was nothing he could do. He told me he could order a new box and it would be here on one week. He had no people skills, never apologized, never offered a solution. He did repeat that " this happens all the time!" The manager then tried to make me feel sorry for him citing he only made 9.00 and hour, like that had anything to do with anything. He stated he didn't know the person who I origally sold me the pads a few hours earlier. He said we could call the store manager. I later called that number and it goes back to the store! District manager number was inoperable and district number worked so I left a message. Never again will I buy anything from Auto Zone. Two packages both missing parts. People in management not taking responsibility and not offering any resolution. They also acted like they could care less that my car was taken apart and only had half a brake job! I got my money back for half of my purchase. I went next door and got the correct set with all the parts! Rude staff, inside theft of parts, horrible customer service and they don't care they have inconvenienced you! Stay far, far away from this store!

This dealership must be hit or miss for service. My most recent visit here was a big miss…read more Scheduled factory service, and it was not inexpensive; fuel service, tranny service, axle service, oil change, cabin and air filters and more. I got the car back from service and at first, everything seemed okay but a day later I noticed the idle was off just a little, it wasn't a steady idle that I was used to, and the car stalled when I put it in reverse. I couldn't figure it out, so I assumed it was related to the fuel service and would have to work itself out. Day 5 after the service appointment the check engine light came on while getting on the highway to head home from work. Now I'm suspicious that something was not put back together correctly when it was returned to me after the service. Because I'm now leery of the techs at the dealership, and they were going to be closed up for the day anyway by the time I got back home, I went to "The Zone" to have them do the diagnostic. The diagnostic comes back with the trouble code "P0174 System Too Lean (Bank2)" and the suggested fix is to replace the mass air flow sensor. The guy at "The Zone" has me pop the hood, shows me where the mass air flow sensor is, and has me start the car. With the car running he was able to pull the wiring harness away from the sensor with no effort and he looks at me and says - that should not have happened and plugs the wire harness back in so it is secure and suddenly the idle becomes normal. I shut the car off and then he proceeded to point out to me the air filter housing is not correctly put back together, and not only that but it's also broken. Broken? How is that possible? Nobody has been under this hood since I bought this car except... the techs at the Team Chevrolet Creedmoor dealership. The guy at "The Zone" basically fixed the trouble code on the car for for free, reset the check engine light and asked if I wanted to order a Mass Air Flow sensor just in case it has gone bad. I felt like I don't really need the sensor and the car is running/idling much better now that the wiring harness is securely plugged back in. To be fair, the car was in a very minor collision recently and sustained some bumper and headlight assembly damage, but based on the location of the that damage, that very low speed bump should not have broken the air box or popped the wiring harness clip on the mass air flow sensor loose. The car had been running fine after the collision. So yes, the service from Team Chevrolet Creedmoor could have been better. Someone could have told me the air filter housing was broken, or maybe, if they had accidentally broken it, just let me know and be apologetic, let me know the part is being ordered and they'll fix it. If they are adamant they didn't break it, at least let me know it's broken and should be replaced. In addition, the car seemed to be hastily put back together after the service and steps were missed, one of which caused the car to throw a check engine trouble code. I did call the dealership and left a message asking the service manager to return my call to talk about the feedback I have. As of the point of originally posting this review, the call had not been returned. I get that dealership service departments can be stereotyped and demonized with a broad brush, some are deserved, others not so much. This was an experience that seems to support that "bad rep" stereotype. I won't say I'll never go back to this dealership, but at the moment and in the moment, I find it difficult to believe I will return here for service. EDIT: I did get to talk to the service manager and she was very apologetic about the trouble I had with the vehicle and she has offered to make it right with a service voucher. She thanked me for the feedback as it is a training tool for the service technicians about what to and not to do with a person's car.

After previously writing a bad review I now have had a better experience. Perhaps it was the chaos…read moreof changing ownership or even working out the kinks whatever the issue was Team Chevrolet fixed the issues and made for a better experience. The staff are friendly and attentive to your needs and the shop is clean and welcoming. I was also impressed with the level of honesty that the mechanics had. Thanks Team Chevrolet for fixing the kinks and making your shop better

If you live in Durham and have any auto needs, especially paint, look no further. Terry Holbrook is…read morean expert in the world of cars. This store is organized, well stocked, and most importantly, focused on giving it's customers the best service possible.

If you're a Durham native, you probably have driven past this place countless times. Regardless of…read morewhere you are from, this shop is one of the most helpful I've ever been to. The store is stocked with almost all auto needs, and the customer service is unmatched. I have ordered two different parts, gotten oil and epoxy, and a recommendation for car service all from the kind men that work here. I will definitely be back to Triangle Auto Parts for any other car needs I have, and I CERTAINLY recommend others to do the same!

I went in to get my free diagnosis test on my car. The gentleman at the desk was very polite and…read moreknowledgeable about cars. He assisted me quickly and told me things about my car I didn't know I needed fixed. He even recommended a near by mom and pop shop that can give me a good deal.

We are all entitled to our own opinion, right? Well here is mines:…read more Parking: 5 Location: 5 Ambiance & Décor: 4 Customer Service: 5 Went to O'Rileys today to have my check engine diagnosed. That darn light came on today and the first thing I could do is panic and think about the cost to fix. As I was on a stroll back to work from lunch I yelped "Check Engine" and O'Riley's popped up on my local search. I walked in and was assisted by Stephen! He was awesome. He took a diagnostic device outside to my car and hooked it underneath the dash and low and behold... He pulled my code from the car and told me exactly what I needed to do. He even went the extra mile to give me some sound advice. Great experience today at O'Riley's