Purchased a Vespa here and enjoyed the experience - the sales team made things quick and easy with…read morea special call out to Shannon. He took the time necessary to ensure I'm familar with the purchase and the bike itself. Its a well stocked store so it certainly can become your go to location for anything motor sports realted.

Brought in my wife's Vespa for a service ( new battery, oil change and said it had a little…read morehesitation in it I figured it was bad gas. Keep in mind the Vespa only had 3700 miles on it. This was the second service. The first was done at another shop. I figured I would give PSM the work knowing the history of them and why they relocated. I took it on a Monday and explained what needed to be done, Brian called me on Tuesday to clear up a few things all seemed well. I called them on Friday afternoon to check the progress. Brian explains that the work was complete however said that the crank bearing is bad and that the motor would need to rebuilt or replaced. I explained that was impossible the bike ran great. They tried to say the oil was low. I explained that I have 5 motorcycles and still ride and I had just checked the oil a week before. I went to the shop to talk to Jay the mechanic. He said there was a noise in the motor which I could not hear. He said to me the oil was low. I explained if the oil was that low why didn't the oil light come on. He had no answer . He said he rode it in the parking lot and that you could tell the bearing was bad. So I payed the bill for the service and decided to ride back home. The Vespa ran absolutely perfect no hesitation, no noise. On my way home i decided to ride it to Joe who owns the shop on HWY111 just East of Portola. Keep in mind Joe is an official Vespa dealer as well. I explained the scenario to him and asked him to take a look. We went out and started it he asked if he could take it for a ride. He came beck in about 10 minutes and said the motor is sound and nothing is wrong with it. I feel that PSM didn't know my motorcycle experience and thought I would say just replace the motor or trade the bike in. I do not recommend you take anything here for service if that's how they are going to conduct business. I will post this review on every platform I can. Also I have ridden the Vespa over 250 miles since it as diagnosed with a bad crank bearing.

Awesome place & Dave & everyone's a wealth of knowledge especially for a beginner like myself.read more

What was that??? (My last review on this spot)…read more This is my "Go to" spot when headed to the desert and need a tire. Dave always has fresh tires and there is always something around to check out and add to the bill while he's changing that worn out carcass off your dirty rim! Super knowledgeable about where to ride in the area and what works but not going to make to give you a hard time for riding 20 year old KX250S!

I wanted to write a review about Sean in the service department. My Indian Springfield broke down…read morewhen I was out of town. I had to wait for parts from Polaris, but Sean has great customer service. It's difficult when your motorcycle is 400 miles away and you don't know what's going on. I didn't have to worry because Sean called me the entire time keeping me posted with each step. From diagnosing the issue, ordering the parts, calling when they came in, and fixing my bike. I was extremely impressed with his professionalism and customer service. Thank you for getting Me back to "Johnny 501". A bad situation was not so bad knowing you were taking care of things and I didn't have to wonder when and what was going on with my bike.

Was returning home from New Mexico, passing through Redlands on the way to NorCal with a badly…read morestretched chain. Even though the service department was closed, the service manager, Wes was there. I explained my predicament and he took pity on me and adjusted the chain so I could baby it home. Above and beyond is all I can say for this dealership and for Wes for helping me out Thank you!!!!

Excellent experience with customer Service. I booked online and everything was flawless. I arrived…read moreon the bike was ready for me. Superb customer service from the team - specifically Balal Prices are fairly reasonable - it's worth every penny to get out into the desert and ride the ride of your dreams. Will definitely use EagleRider again when I'm in town

terrible dealing with Belal at Palm Springs Harley. rented the bike one day paid for bike all…read moregood. the day I was to return bike I called Belal the eagle rider rep to see if I could extend the rental to 2 extra days he said no problem and I can give you a deal from 208 a day to 99. I said great I'll take it and he said ok but we are closed Monday so can you return it Tuesday at 9 and no extra charges. I said no problem as it worked better for me to return Monday but Balal did not want bike left outside when they are closed which I agreed to When I returned the bike Tuesday at 9 Balalaika came up and said "everything is good I will email you your receipt and I have your credit card o. file. Wh n I returned home I opened up email and say Eaglerider and Balal charged me for 4 days rental Balal would not pick up my call or respond to my 2 emails and thanks to John at Palm Springs Harley he had Balal call me but he still refused to refund me terrified ble representative for the rental bike company and NEVER will do business was with Eaglerider again

always been good..no complaints... Joe is very knowledgeable...fair prices... friendly staff...the…read moreshop is in my neighborhood... have been going to them since 2018

This is a great shop with soo much inventory of vehicles inside. It is located next to my favorite…read morehardware store that i visit all the time. I have always been curious about what this shop was all about so i decided to pop in one day. Joe greeted me upon my entry and i found hom to be very knowlegable and friendly. This place really needs to be twice its size because there is so much inventory crammed into a small space. But dont let thay stop you. He has a great variety of bikes and in so many colors..Although i was not in the market to buy a bike, i learned so much about them that i didnt know before, and Joe was very cordial and took his time to answer all my questions. I know that if i ever decide to get a bike, i would defintley buy one here.

Chris is helpful chap. Friendly service. Thanks for the battery for my bike. I'm happy again!read more

Just picked up my Harley Davidson Street Glide after being seviced. What a fantastic place!!!…read moreChris went over and above to complete all the service. Even told me I should consider other accessories to insure my bike stays running at its best. So glad to Chrome Stop!!!

Gabe was reallly good, but I am virtually certain he is no longer at this location. I have by the…read moreshop and it looks closed. The phone number is no longer good.

I meet Gabe when I took My 2002 Yamaha Vino scooter (…read moreWhich I was told to bring to a junk yard by another repair shop ) in to Desert Touring Specialties. He had me at Hello, this dudes voice..think when your at the movies and they are showing a preview and a voice says " In a World where"... Anyways...My Lol Vino , Which I have a sentimental attachment to was not running at all.. In a day he was able to diagnose the problem ( a lot of them ) He ordered the parts he needed, some from Japan ! Long story short he took a scooter that didn't run at all and made it run the fastest it has ever gone in all the years that I have owned it. He has a passion for doing things the right way which is a quality you don't often find. He even has some Scooters for sale ! There really is no other choice to take your 2 wheeled vehicle!

Sam and his crew did an awesome job on my husband's Vespa. We ordered a new rear tire and Sam bled…read morethe brakes and added new fluid. So happy with turn-around time, price & Sam, in general, is a great guy!

Sam was amazing to deal with for the purchase of this bike. He had already if patience as we…read moreworked ti get the bike. Recommend buying from him if there's on the has that you want.

I had an amazing experience working with Franco when purchasing my Can-Am X3, From start to finish,…read morehe was incredibly knowledgeable, patient, and genuinely helpful. He took the time to walk me through all my options, answered every question I had (and I had a lot), and made sure I felt completely confident in my decision.. What really stood out was how transparent and honest he was throughout the entire process. Someone who truly knows his products and cares about his customers. Franco went above and beyond to make sure everything was handled and he made the whole buying experience enjoyable rather than stressful.. If you're in the market for a UTV and want someone you can trust, I highly recommend asking for Franco. He's professional, dependable, and clearly takes pride in what he does. I couldn't be happier with my Can-Am and the service I received..

So I came in here just to shop and BRADLEY was my guy, I've been in customer service for a loooong…read moretime in the corporate world 10+years at Verizon Huntington Beach and man THIS guy ... I had to write a review. The most admirable trait was the way he really put the time and effort into building relationship and truly understanding my needs. That really got me, he just GENUINLEY cared about my situation. Most people you get that kinda "fake care" vibe, he realllllyy cared. Above and beyond what you'd expect. He was very fair , honest , genuine and knowledgeable. I mean the guy is like a ray of sunshine just brightening up the room brought soooo much positive energy. He even STAYED LATE FOR ME until I got the trailer from two cities over just to help me load it after hours MY GODDD. It was a pleasure Doing business here with this team, and even though I do love the other guys at this location they were very helpful , I gotta say my catchphrase will always be.... GO SEE BRADLEY, he's my off-road guy for life. I'll never go anywhere else. THANK YOU GUYS! --From an old Verizon Wireless customer support agent - Josh VZW HB CA 2007-2017