Very professional with a hint of humor. They are enjoyable to work with and help with any cleaning…read moreor pain you may be experiencing.

Great experience! Our previous dentist didn't accept our insurance anymore, so we searched and…read moresearched and was happy to find Dr. Brandon at Five Star Dental! Located in a strip mall off Potranco, parking was super easy.. especially for a 7am appointment lol Office was clean and modern...practice has been around for 5 years. The entire staff was fabulous! Tori was my hygienist and she was awesome. Kind, patient, caring, empathetic... she truly cared and wanted to make sure I was comfortable. She explained everything she was doing and always inquired if I had any questions or to let her know if I was uncomfortable. Bite x-rays were taken with a handheld x- ray gun and cleaning started with a sonic water machine, prior to manual cleaning with instruments. Love how technology has really stepped up these past few years. Met Dr. Brandon for my teeth exam. Very nice and professional. All these years of never having any dental issues or cavities... I succumbed to my first issue. After careful examination, a crack in one of my molars was diagnosed. A two appointment process was scheduled for application of a temporary crown , then three weeks after the final permanent crown. Crowns made are outsourced. Received my estimate at the front desk and all future appointments were made. Not looking forward to a crown, but I feel confident this experience is going to be ok. And received a little baggy containing a free toothbrush, and sample toothpaste with floss. Yay!!! My last dentist didn't offer that at all. Story to be continued......

Birthday Breakfast? Nope. Birthday at the Dentist…read more Nothing says "Happy Birthday!" quite like spending the first part of your special day in a dental chair. But honestly, I wouldn't have it any other way--especially at Schuchart Dentistry. Today was my regular bi-annual checkup and cleaning, plus I had fillings scheduled for two cavities they found. What I didn't expect was a morning full of firsts, birthday coincidences, and some very nice people. First up was Ryan, the newest dental hygienist--and today was literally his first day at this office. He has more than 15 years of experience as a hygienist, so he clearly knows his way around teeth; he just needed a little time to get acquainted with the machines and his new surroundings. Despite a few minor pauses, he was professional, thorough, and had wonderfully light hands. The cleaning was easy and comfortable, which is pretty much all I ask for when someone is poking around inside my mouth. Of course, I have to give a shout out to Carol, the dental assistant who usually takes care of me. She handled my 350-degree X-rays today before handling me to Ryan. Carol has such a sweet and caring personality that she has become part of my "dentist anxiety management team." I always feel calmer when she's around. Then Cassey took over and prepped me for my fillings with Dr. Chris Schuchart . She was professional, thorough, and--here's another birthday plot twist--her 19-year-old son shares my birthday! And apparently, one of Dr. Chris's children does too. At this point, I was starting to wonder if I accidentally booked my birthday party at the dentist's office. Dr. Chris was quick, efficient, and also thorough with my fillings, and thankfully, he also has those coveted light hands. Afterwards, Cassey handed me my new Invisalign trays and the fluoride varnish kit--which I decided to bravely apply myself at home. Some things are better left to the professionals; apparently, fluoride varnish is where I draw the line. And I can't forget Sage at the front office, who is always a huge help. From appointment reminders to making check-in practically effortless, she consistently makes the administrative side of visiting the dentist painless--which, frankly, should be standard everywhere. I really do love coming here. The dentists and staff at Schuchart Dentistry are warm, welcoming, and genuinely caring will still being professional. It's the kind nun of place where everyone seems to remember that there's an actual person attached to the set of teeth they're working on. My only request for my next appointment: Can I please have Carol again? Her calm, sweet personality makes going to the dentist feel considerably less intimidating. So yes, I started my birthday in a dental chair. No cake, (oh I brought them donuts) no champagne, just x-rays, fillings, Invisalign, and fluoride. Would I do it again? Absolutely. That's how much I like this place.

I'm not your average gal. I LOOOOVE the dentist. I love my teeth and always look forward to my…read moredental visits. I'll do whatever it takes to preserve this smile. Being new-ish to San Antonio, it's been years (Yike!) since my last check up and cleaning and having settled in to our new home, it was time to select a practice near our home. There are so many options on Potranco and more dental offices pop up every 6 months or so as the community continues to grow. Schuchart popped up right at the entrance of my community, Arcadia Ridge. I can literally walk there in 10 mins. I'd seen this dental office on social media and love the aesthetic of the outside. The photos of the inside I've seen was just as impressive. The husband-wife team of dentists are young and family oriented. I knew I'd found my place! GETTING IN: scheduling an appointment was so easy. The gal I spoke to was very professional and friendly and we easily coordinated a date and time for my initial visit. I show up on the day of my visit very excited. Giddy, even. Let's get these teeth in tip-top shape! Check in was simple and I glance around the large waiting area. Portraits of the dentists and their child are framed and mounted on the wall, along with licenses and certificates. I love the ambiance, still smells brand new, lighting is comfortable and every surface is clean. There's what I can only guess is a child's play room, but I'm not 100% sure. THE TEAM: I have to say, the treatment team in back are awesome. Down to earth and really fun, actually. We shared quite a few laughs in conversation. The equipment is state of the art, so easy for my X-ray results and explanation of my dental health to be broken down simply for me on a screen. I required some repair and the doctor patched me up quick. Overall, I am very happy having trusted my gut with this new practice and I'm sure you can guess I can't wait for my next cleaning. Give them a try!

MySA Dental strikes again initial experience was outstanding but over time the office staff has…read morechanged so much that I need to call in to find out if my cap was ready to be placed. Since then it has only gotten worse the office personal do not follow through with patients requestasked to have the Office manager to call. Will bill your insurance to make sure they are paid without providing any services.

My family has all been here: cleanings, fillings, and a crown…read more The staff is extremely amicable! I've had nothing but great experiences. I had a crown done and haven't had a problem with it yet. Will post any updates if necessary.

Don't go here they don't know what they are doing. 2nd time trying to get some work done and they…read morehave to reschedule me. They don't call or send emails and wait until you show up to tell you to reschedule. They seem very dumb or slow.

I would rate it this a 0 starts but unfortunately I can't. I recently moved in the potranco area…read moreand was not going to drice 45 min to my previous dental. I made an appointment 2 times now the first 1 I had to leave because they took 2 hours before they called me. and the 2nd appointment no one opened the doors at 9am when the lobby states they opened. and I waited 15 min giving them the benefit of the doubt. they are also understaffed bc the staff didn't like working here from what I was informed....idk how their service is but if your concierge and punctuality isn't great I doubt the service would be.

Spent a substantial amount of money on a tooth with caps and x-rays with no results will not be…read moregoing back there again

My way or the high way approach to dental care. Was disappointed I. The care options offered by the…read moreoffice

We had a very disappointing experience with Bexar Orthodontists and Pediatric Dentists. When my…read moreson's braces were removed, we repeatedly expressed concerns that his overbite was still too pronounced, but the orthodontist assured us everything looked fine. We also felt our concerns were dismissed rather than carefully evaluated. During that visit, the orthodontist commented that my son has "luscious lips" and explained that the shape of his lips made his overbite appear more pronounced. We found that comment unprofessional and felt it distracted from addressing our legitimate concerns. After spending more than $5,000 on orthodontic treatment, it was frustrating to return less than a year later and be told that his overbite had become excessive and that he might need braces again. The orthodontist attributed the change to him not wearing his retainers after they were misplaced for about two months. However, this was the very same concern we had raised before his braces were removed, and at that time we were told everything looked fine. To make matters worse, I was charged a $100 missed appointment fee for an appointment I never confirmed. While I understand offices have cancellation policies and I will pay the fee, we were never made aware of this policy despite being patients for more than two years. Overall, this experience has left us with very little confidence in the care we received. We have decided to take our family's dental and orthodontic care elsewhere and cannot recommend this practice based on our experience.

I wish there were more stars to give...what a place! My son hates going to the dentist more than…read moreyour average kiddo and when I tell you the patience they have with him that he was smiling and so happy to be there...my son...happy at the dentist!!! Dentist is wonderful, office staff fantastic...Ms Julyssa is an absolute hero! She explained everything to my son, had him smiling ... I mean my mommy heart was so happy. Highly recommend!!!

The staff here are simply amazing! You can tell that they're very knowledgeable and experienced…read more They genuinely care about getting the job done correctly and in a timely manner. I wish I had known about this place sooner. They happily answered every one of my questions and made sure I understood what was going on. Best experience I've ever had at a dental office! I will definitely be back, don't see myself going anywhere else!

Very disappointing experience. We were never informed that a deep cleaning required a follow-up…read moreappointment after three months, so we were caught off guard when we found out later. Patients should be clearly informed about their treatment plans and any necessary follow-up care before leaving the office. On top of that, the staff has been rude, unhelpful, and lacking in customer service. Communication and professionalism go a long way, and unfortunately, neither has been demonstrated here. We expected much better and would not recommend this dental office based on our experience.

Professional - Friendly Environment…read more I had my braces even before I found SA Orthodontics and since I had it overseas I need to find a good place to continue and finished the treatment. I called several ortho places but SA Orthodontics stands out. The friendly voice and helpful attitude of the people I have talked to on the first time and everytime I will call is so consistent. It feels like they do really care and extend the mile just to help out. My first visit I spoke with Simone and Dr. Campbell, Simone explained the treatment plan and payment and Dr. Campbell provide the procedure and information about my teeth and braces. I had an issue with my insurance and I am glad that they still keep on helping me out and reaching out. Dr. Campbell check my teeth and the talk was so straight and brief, and I like it so much as I value so much of time. After following the pre treatment, I immediately came back to put my braces on, and that's where I met Edgar my Technician. He's really friendly and well coordinated with his movement and other AD and Dr. Campbell. Putting my braces on was easy and quick I guess. After putting it on, Edgar explains what will happen and when will I come back. This place is pretty perfect to be honest if you are looking for a place to do your braces, they are all welcoming and the vibes was not dull at all.

Was looking for an orthodontist close to my home and found this place.... Stopped by during normal…read moreworking hours and the door was locked.. Seen a woman sitting at the desk doing nothing so I called in to try to schedule a consultation and she answers and says that I'll need another cleaning from a dentist that they work with. Will never go back to the place

This was my second visit to 7 to 7 Dental and Orthodontics. I chose this dentist because it was…read moreconveniently located close to my home, they were very accommodating with making an appointment and knowledgeable about dealing with my dental insurance. The staff is amazing from the check-in and check out to the technicians and the dentist that I've seen. It's obvious that they focus on customer service because they are so polite and accommodating. I felt like they were honest and they weren't focused on upselling me with a sales pitch of unnecessary add ons after cleaning my teeth, which unfortunately has been my experience with other dentist in the area. I highly recommend them for the customer service and their focus on patient satisfaction.

BEWARE - This company is such a scam you can't even leave google reviews unless it's on Google…read moreMaps. I'll be posting my review at every location on Google as well as yelp until I can find an attorney or report them to the better business bureau. I've called more than 20 times trying to resolve a mistake their coordinator Julia messed up on. Jackie is the manager who I've spoke to numerous times but has never reached out to me. My senior father needed an emergency crown replacement and unfortunately this was the place we chose.The Alamo Ranch location to be exact. Not only did the dentist just not know what he was doing, we had to return SEVERAL times because the temporary crown kept falling out (I've had a crown before and my temp NEVER fell out). My Dad has Parkinson's so going back and forth several times was such an inconvenience. Julia gave us a quote and we signed on that amount - they even gave us a discount for paying it in advance. Well a year later - why are we getting a bill saying we owe almost $2000? I called them and no one had any answers for me. After I went in person is finally when I met Jackie and thought she would be professional and helpful. She found out that after insurance ran everything we still owed a balance because initially Julia quoted us for dental insurance coverage not knowing my Dad was clearly using Medicare because that was the insurance information we gave them. Jackie said she would follow up with her leaders and now we just received a bill from COLLECTIONS from a procedure that happened almost 2 years ago now. This establishment is exactly why I will never go to chain dental offices. And apparently they would rather scam customers than be honest.

Absolutely do not recommend. While I had no issues with my hygienist (the main reason I kept going-…read morethat now has left), the overall customer service needs serious improvement. On multiple occasions, they used my old insurance despite several conversations confirming my updated information. Scheduling was also frustrating--appointments were frequently double-booked, leading to wait times of over an hour, even when I had the first appointment of the day. The final straw was being told my appointment wasn't confirmed, even though I had received a call and confirmed it. I was told, "We have a virtual assistant and a customer service person, so I'm not sure who you spoke to--they must not have communicated." That level of disorganization is unacceptable. Additionally, the office itself did not appear as clean as it should be and could benefit from a thorough deep cleaning. Overall, a very disappointing experience.

Absolutely Unprofessional and Completely Unacceptable…read more Where do I even begin with this place? My first visit was just for a simple cleaning for my child -- nothing special, nothing terrible -- but seeing dead crickets by the front desk should've been the first red flag. I brushed it off as an isolated incident. Big mistake. Next came the orthodontics appointment. I wasn't told until later that their orthodontist travels between locations -- something that would've been helpful to know before scheduling. We arrived 15 minutes early for a 2:30 p.m. appointment, checked in, and then sat. And sat. And sat. We weren't called back until 3:20 p.m. -- nearly an hour later -- because they apparently "skipped us." Not once, but twice. After finally being seen, we discussed the plan, signed the paperwork, and were told we'd need a few extractions before braces could be completed. The orthodontist placed a few brackets that day "to get things started." Now I realize that was probably just to lock us into the payment plan. Fast forward to extraction day -- the day before the appointment, at 3 p.m., the front desk calls to say there's an "insurance issue" and we'd have to reschedule. Are you kidding me? I had spoken with the front desk multiple times in the weeks leading up to this -- including a week and a half prior -- and not once did anyone mention a problem. My daughter is covered under two employer-based dental plans. There is no excuse for this kind of incompetence. Because of their failure to verify insurance properly, we now have to wait another month or more -- because, remember, their orthodontist only comes to this office once a month. That means I'm now paying for two full months of orthodontic treatment when absolutely nothing has been done. And no, four brackets on her front teeth that aren't even connected to anything don't count as "treatment." To make matters worse, when I expressed frustration, the front desk clerk actually said, "Well, at least I called you today and you didn't find out tomorrow morning." As if that somehow makes it acceptable. The total lack of accountability here is astounding. Bottom line: this office is disorganized, unprofessional, and completely careless with both patients and their time. I would never recommend this place for any dental or orthodontic care. Save yourself the frustration -- go somewhere that actually values their patients and knows how to run a practice. Update: now my daughter has been fired as a patient because they completely dropped the ball and had total lack of accountability. But they said it was because of our call with front desk. Ridiculous how we have been treated. This is what you would expect at a place like this but I gave it benefit of the doubt. Steer clear of this place.