I WOULD NOT USE THIS COMPANY ! I ordered an estate item for nearly 600 dollars US. I patiently waited a solid week for them to pack, and fully understood that the shipping and or insurance would be extra as stated on their website. Did not hear at all from them with the shipping details.
Called their phone line after the week had passed, and was told it was not packed or shipped and at that point I requested a refund. Refund was issued, and owner called back and left me a voicemail full of excuses and placed the blame on me ! , at which point I was not interested in hearing. Deleted.
The lady on the phone said It "fell thru the cracks". WHAT ?
This was a one of a kind piece of stage apparatus, one of 6 made in the world, not a 20 dollar pocket trick.
No further business from me and suggest to anyone not to use this company. read more