Ralph was easy to work with when buying our new Rav 4. Although when it came to pick, he ran…read morebetween us and another customer. The things I haven't been impressed with was waiting over 30 minutes to sign the papers and receiving our title in the mail they put and instead of or. Now it's $ to get a corrected title and our time. The windows were rather streaked when we picked up the car. The car needed to go back in on Monday for a few items to be added. They gave me a loaner and told me to make sure it came back with a full tank. My vehicle came back 1/4 tank less, why not put in what you used. Other little issues, but these are the ones that really irked me.

I would NEVER RECOMMEND ANYONE WASTE THEIR TIME GOING TO THE BAIT AND SWITCH CAPITAL OF CAR…read moreDEALERSHIPS I drove a hour and 15 minutes to test drive a car that had been sold the night before the sales their knew it was sold texted me in the morning with another car and never told me mine was sold when I was furious and spoke to the sales manager he supported the sales person with no real apology and finally I got Mitch Darrow involved he said he'd help me out and find a car agreeing the service was unacceptable and did nothing friends don't let friends shop Darrow or you'll be sorry Kurt

Worst F Dealer I ever been too, mfs made me drive 2 hours ( they called me when I was 1 hour away…read moresaying that they were going to be happy to see me there and blah blah blah) I got there and guess what, they told me " The vehicle is already sold" because I didn't give them a deposit when nobody told me anything about a deposit, ( I just think they got mad because I didn't do the in house financing) after them trying to make me do it so damn hard. Instead I went thru my bank. AVOID THIS DEALERSHIP, incompetent personal.

Lynch came through for me when my car had to be towed into their shop on a Saturday. On Monday…read moremorning I received a phone call with my estimate and what was wrong. My car was ready to be picked up by Monday afternoon. Fast, Courteous Service always from West Bend Lynch. Special shout out to Michael Koester. Thank you Roger Heberer

A nice addition to the West Bend area. Stopped by for a car wash and was pleased with the…read moreexperience overall. It's self-managed with no physical attendant. You can purchase a car wash inside or at the entrance for your convenience. Be prepared to wait as one car goes through the car wash at a time. They offer soft touch or touch less options. I opted for soft touch and was pleased with the cleanliness of my car. I was disappointed in the "drying" feature of their system...you slowly pull your car through-- the fans don't move.

Love any kwik trip, especially those that sell beatboxes. Best drink out there! Got my friends to…read morestart drinking them!

Was here several times. 1- I was looking for a vehicle and…read moretold them my price/ what I seen elsewhere. They put me in a very nice Honda not ready for sale yet and it was nice. Sat down for numbers it was $20,000 more than elsewhere/my budget. 2-was looking to sell a vehicle and there price was lowest of the 5 dealers I went to. 3-was here looking for a suv and the salesman was double booked appointments and kept leaving. I had luck with somewhere else and am done here.

The Service Department with James as the Service Mgr will most likely rip you off. Mine was 1. an…read moreInspection Fee even though there is a Free Multi-Point Inspection, and 2. a recommended exhaust system repair. The removed stainless steel exhaust was fine after 16 years, verified my the Mechanic, except for the rotted out missing gasket and rusted flange. Then, but only after the repair, they told me my car had excessive rust. 3. James finally agreed to a price adjustment after a shouting exchange. The next day I found on the paperwork a last minute $50 line item - making most of the price adjustment for nothing. The actual mechanic is good. It's the Service Mgr James and unfortunately the Service Associates that can't really do anything without James. It used to be that Honda made great and affordable cars. Everyone wanted them. The last 2-3 years their cars suck and sales are low. They must be trying to make it up by increasing bogus fees in the Serice Dept. Stay away.

Great prices quick service I called for parts that no other place had and they have them and I was…read morejust shocked at the price. Definitely recommend this place.

Wally's is relatively new to the Washington county area, I believe they have another location in…read morethe Oshkosh area but as a big fan of the "Pick and Pull" style of Auto Part Yards, I was excited to see Wally's open. One thing that I enjoy about the yard is that compared to others in the vicinity, they offer newer model vehicles to get parts from. I can normally find the parts that I need and the vehicles are pretty organized as far as make and foreign vs domestic, etc. My only displeasure with Wally's as a whole is their prices are pretty high and they really don't have any wiggle room when it comes to negotiating prices like some other yards. I know that on some parts they have to ask a certain price to make a profit but I feel like their prices could be a little better. Overall their customer service is good and the selection is good so I will continue to frequent this yard when I need auto parts for later model vehicles.

This review is only concerning the Service department…read more I was actually very impressed with the service I received at Russ Darrow. I worked with 3 different guys at the service desk, and all of them were super cool and very helpful. They handled my recall and a burnt out lightbulb quickly and effectively, and they even washed my car. Spending anymore than half an hour at a dealership can be painful, but these guys made it as easy and pleasant as humanly possible.

After purchasing my car, I have been back to the service vehicle 5 time for the same problem…read more Should have qualified for the lemon law but the service manager seems to be unable to find my paperwork. Go figure. Just one lie after another. Service manager runs and hides when I tried to ask questions why!

The staff is very helpful and responsive. It is always a pleasure doing business with them in both…read moresales and service.

I got a 2017 Chevy trax from them! My car started having coolant leaks, so we fixed what was…read morediagnosed which was the housing and radiator hose on the driver side and it EXPOSED ANOTHER LEAK IN THE WATER PUMP! As the part was being replaced we discovered that the dealership put stop leak in the water pump instead of replacing the issue before selling to me! Don't shop there! Unless you want them to sell you a problem they bandage that would need fixing