We have always gotten the best service here. when we needed to see a doctor the same day, they…read morealways fitted us in. Our regular doctor is Dr Al-Hashami but we have seen other drs. there and they have all been very competent. I strongly recommend this place.

I tried to call a week and a half ago to make an appointment. After 12 minutes on hold, a message…read moretold me they're too busy to take calls, and to leave a message and they'll call me back. I left a message and no one ever called me back. I called again today, and when they are too busy to answer the phone, they don't just tell you that immediately, they make you wait on hold for 10 to 12 minutes and then they tell you to leave a message and disconnect. I have left a second message now (after another extended hold) just trying to get an eye appointment. Btw they also tell you to make appointments online in the portal, but there is no option to make an appointment with an eye doctor, when you've never seen one before. It's impossible. So poorly run and frustrating.

I have been coming to Alan for almost two decades and he is one of the best! I usually tend to not…read morehave good dealings with medical staff but Alan is a really good guy, empathetic, and thorough. You definitely feel like you get the care and treatment you need. The office is clean and atmosphere is welcoming as well. However, it has been awhile since I have gone to the office but when I recently went I found out my medical records have been shredded and trashed. I checked and I came multiple times within seven years (time period for offices to maintain records) and when I asked the front desk receptionist, she wasn't very sympathetic or cared. Alan used to have a really great receptionist but this recent one comes across as rude and not following proper medical practice of trashing medical records. Further, when picking up my glasses, she was rude about the kind of glasses I got and called them cheap and "made me feel better" by getting a Dulce & Gabbana bag. Like I didn't need the attitude and disrespect. Alan: 5+ stars! Receptionist: 0 stars (hope a new office receptionist comes in soon)

Dr. Goldstein is absolutely the best! He's been my eye doctor since I was in the 4th grade and I…read morenow am 28. I get so nostalgic when I go into the office, everything is exactly the same and it warms my heart. Best eye doctor in the biz.

Highly recommend this doctor. He's caring and thorough. He did my lasik surgery and I am so…read moregrateful to have the gift of vision!

So glad I finally changed eye doctors…read more Everyone in Dr. Elkins' West Hills office has been super friendly and helpful. Massive parking lot, as there are many other medical offices right near the hospital, informative web site, and not long wait times. The opticians were also helpful and they actually had a pair of super cute glasses that I got for a decent price with my insurance. As an eye doctor's office, it's hard to get too excited, but all aspects of my experiences here have been great. There's not much else one can ask for!

Fantastic staff and doctor. I had a great experience. Dr. Keating is very, very knowledgeable and…read moretakes his time with his patients.

First and foremost Dr. Keatings front office staff are just plain down to earth genuinely…read morenice...they don't have to try to be...it's just there nature...what a blessing. Dr K is an older Opthamologist who hasn't retired because he enjoys what he does as well as enjoys taking his time with a patients history. An element I find crucial an unfortunately uncommon unless you belong to a concierge practice. Thank goodness after a thorough exam he calmed my concerns and said at my age of 60 what I was experiencing in my right eye(recent floaters) was a slow and benign process in which my brain will adjust. No cause for alarm. Come back in a year. I highly recommend if you want a professional Opthamologist exam, accurate diagnosis common sense opinion. He also takes my Covered California Blue Shield PPO.

Love Dr Davidorf's bedside manner. It also has just felt…read morelike a miracle to be able to see again after my lens replacement surgery. I can't recommend this place enough And I have several times Everyone's been super happy

Dr. Murtaza Saifee performed my cataract surgery and replaced my lenses with PanOptix, and the…read moreresults have been outstanding. After about 3-4 weeks, my vision is nearly 20/20. He is friendly, patient, and takes the time to answer every question thoroughly. His skill and care made the entire process smooth and comfortable. I highly recommend Dr. Saifee for anyone considering cataract surgery.

Poor Customer Service Doctor Huynh is great. He explains…read moreeverything simply, is very efficient with your time, answers your questions attentively, and is very friendly. His staff at the office is also very friendly. Unfortunately they do not always answer their phone during business hours. Sometimes the person who does answer is not very friendly. They will also not let you speak to a doctor.

Dr Huynh is an excellent doctor in every way. He clearly explains his exams and the condition of my…read morevision. I recently was misdiagnosed by another doctor and he conducted testing which showed that I had no problem.

From start to finish, my experience was outstanding. The reception staff made me feel welcome;…read moreevery doctor involved in my care was professional and knowledgeable, and the entire process leading up to and including surgery was excellent. I couldn't have asked for a better experience. The only thing worth mentioning is that wait times can be a little long. However, I see that as a reflection of how much patients trust this practice. The waiting room is full for a reason! When it comes to your eyes and your vision, you don't want to settle for average care. You want experienced professionals you can trust, and this team delivers. If you're looking for an eye doctor who takes your vision seriously and provides outstanding care from beginning to end, I highly recommend this practice. The quality of care is well worth the wait! William Shannon ;

I had cataract surgery here in 2023. I have come for my follow up appointments ever since and EVERY…read moretime they are 40-60minutes late if not more. They do not call you to reschedule in advance they just make you wait with no explanation or apologies. I also keep getting a bill that is from the revision they had to perform after the surgery because something went slightly wrong in the surgery....should not be charged for this, it was surgical error.

I've been going to Dr. Vosoghi for over 2 years now and he is an excellent doctor! He explains…read moreeverything clearly and is very caring & compassionate. His assistant Jaime is incredibly kind & helpful, she always goes above and beyond! Rosanna is also exceptionally sweet & compassionate! (Alex was great as well, but has recently moved away). Dr. Vosoghi is an extremely knowledgeable glaucoma specialist and his staff is wonderful! It's true that the wait times are very long but I feel the care is definitely worth it!

I have been a patient of Dr. Vosoghi for 5 years, however I have decided to find a new doctor. For…read morethe last few years, it has been a common occurrence to be left waiting by yourself for up to 1.5 hours in the examination room by your self, even through you have booked the first appointment in the morning. It is fairly obvious that you are just a source of income for Dr. Vosoghi and he has little consideration for your needs. If do think that he is a very capable doctor, however he does not explain things very well (several years ago the need for me to have an operation was sprung on me without discussion) and he does not even apologize for making you wait for well over an hour, or even seem to consider that the waiting may be impacting your own personal work schedule. Furthermore, his reception staff are arrogant and treat you with contempt. Even when trying to make an appointment 6 months out, they will only give you one option, and when you inform them that that time does not work, they refuse to offer alternatives.

This wonderful group is the very best - and most helpful - optometry practice I have ever…read moreencountered. Wonderful humans everywhere you turn. I'm 69 and have been wearing glasses since kindergarten. So, I know just a bit about getting new glasses, lol. The amazing Oscar (and expert team) set my family up with everything we needed - both standard prescription glasses and amazing color sensitive/refractive Maui Jim sunglasses. There was even a substantial discount applied for our first visit. We're new to the neighborhood and are very pleased to have lucked into this incredible local treasure. Thanks again! Mike Rosen

I recently had the pleasure of visiting Agoura Family Optometry. Dr. Jorge is incredibly kind, a…read morewonderful listener, and it's clear that he genuinely cares about everyone who walks through the door. The practice itself is super well-equipped with all the latest diagnostic tools, and the staff, especially Diane who handles the front-end details, are so knowledgeable and accommodating. If you're looking for an optometry office where you feel welcomed and well taken care of, I highly recommend Agoura Family Optometry. It's a top-notch place with a great atmosphere!

The level of professionalism, attention to detail, and personal care given by Dr. Golchet and her…read morestaff is unmatched. There are no surprises with any procedure as everything is explained in perfect detail. The quality of care given is consistently exceptional within a stress-free environment. Dr. Golchet's knowledge base and full understanding of her patients medical history is perhaps one of the most comprehensive medical experiences you will ever have.

I had a very disappointing experience with Dr. Pamela Golchet's office. I called ahead explaining…read morethat I needed to be seen urgently for a possible retinal issue, and they told me to come in for an emergency visit. After arriving, I waited over an hour and a half, only to be told they would not see me. Even worse, the office was in-network with my insurance, yet they were unable to verify it. Instead of making any real effort to resolve the issue, they pressured me to sign a waiver agreeing to pay out of pocket and bypass my insurance coverage. I refused -- and that's when they declined to see me, despite the urgency of my symptoms. For a retinal concern, this kind of disorganization, lack of transparency, and pressure to waive insurance is completely unacceptable. I left without being evaluated and had to seek care elsewhere. This office made me feel that money and billing came before patient care. I cannot recommend this practice based on my experience.