As a new homeowner, I felt that Valor Chimney did a fantastic job both in their initial evaluation…read moreas well as their organization in addressing the issues on a priority basis. With respect to general cleaning, their work is A+, and resolving problems to promote the health of the fireplace/chimney system were completed on time and for reasonable pricing. Dave and Victor were both personable and straight-shooting as far as how they communicate to me as their customer. They respected my interests, and listened to my concerns. Definitely will be looking forward to having them service my chimney again in the years to come!!

Great service. Having used several larger Chimney sweep providers, I was looking for a more…read morepersonal and detailed service. That is Valor to the T. Great work, detailed services and the best education in a service I've had. David explained every step in detail, what they were looking for during cleaning and inspection and made me feel like I was learning from a professional. Highly recommend Valor.

We painted our fireplace and added granite to the hearth. The firebox was shameful. We called…read moreMajestic, sent a couple photos and they were excellent at suggesting upgrades. They painted the inside box, changed the logs to cannonballs and added the glass rocks. We love it!

This business is amazing. From the moment we walked into the showroom through installation my…read moreexperience was excellent. Ben made sure we bought the fireplace that would suit us perfectly. It was modern, minimalist and within budget. The order was placed and shipped to them in a very timely manner. One or two weeks tops. The installation crew was on time and very courteous. They protected my floors with coverings. They had to move my t.v. as well. They did a wonderful job. They also made sure they vacuumed any dust created. I can't say enough good things about this company. I would recommend them to anyone looking for a new or updated fireplace.

Super professional & courteous. I was amazed how quickly Lenny & his crew were able to replace 2…read morechimneys on my house. My old house (circa 1850) presented unique challenges to them, but their experience prepared them to easily accomplish the task. So happy with the quality & the appearance of the finished work.

Hired this company to do a partial chimney rebuild. In securing the job Lenny was very friendly,…read moretalkative and personable. After sending the down payment money, all those attributes changed. There was absolutely no communication between this company and myself and quite frankly I never saw Lenny again. My main contractor turned out to be a guy named Ethan. My main problem with this company was their serious lack of communication with me. They would call when they were already in route and leave little information on what to expect. I was supposed to know the ins and outs of a chimney rebuild with NO explanations from the supposed professionals. I never really had any conversations with them unless they didn't show up and I would call to find out why. My 1st impression was on the day they were supposed to start work here, after waiting 6 weeks, they requested to push the job back 2 more days. When I was not happy about that idea, Lenny said Ok they would start the next day. The next day Ethan showed up late, set up some scaffolding and then left at 10:30 never to return. Elite had successfully pushed my job back the 2 days they originally wanted in a very sneaky way, by pretending they were starting my job. I really don't appreciate a company that I have hired to act in such an unprofessional manner, thinking they pulled a fast one on their client. Nothing was ever communicated to me through the entire rebuild. Oh, but the day they finished they could knock on the door because final payment needed to be made. The invoice was in my email promptly the next morning. Previously they would maybe show up, maybe not a couple times with no explanation at all. This company felt no need to communicate with the client unless they wanted something. If I questioned something I was an annoyance to anyone associated with Elite. I was a non person with a checkbook to them. Not the kind of company I like to hire for a company with the highest quote! I could not tell you about the quality of the actual rebuild , I was relieved the stress was over. I certainly would not recommend Elite to anyone because in my opinion they are terribly unprofessional and did nothing to educate me about the process, did not like being questioned and after they received final payment reached out so they didn't get a bad review. Hopefully they treat the next paying customer a little better.

Bill just left our house after a fireplace inspection. He's clearly knowledgeable, skilled, and…read morehonest. He walked us through the basics, fixed an improperly installed log set (looks and functions better), and saved us some cash. I cannot say enough nice things about the Retired Fireman.

BEWARE......this is a rip off company! Recently my husband was driving through Sun City and saw a…read morework truck for The Retired Fireman. We we're having trouble with our direct vent fireplace as the pilot wouldn't stay on and the fireplace would not light. We contacted The Retired Fireman and it took some time to set up an appointment which has a $200 service call. It was expected that the the service call would be paid before he stepped foot into our house. When he did come for a service call, he indicated that he could fix it but it would be very expensive and he couldn't guarantee that it would continue to work. He called Majestic Fireplace in Elgin and gave us a quote of $1700 just for the new unit. it would cost close to $5000 for everything to be installed. We decided to wait and went to Majestic Fireplace for a quote. They were surprised that he suggested a new unit as they still carried the parts for the current unit that he had. Majestic sent out a technician who was able to get everything working and even check the vent on the roof. We had to pay their service call but at least they took the time to check everything out. Our fireplace is ready for the fall and winter months. I would not recommend The Retired Fireman as it appears that all he cares about is collecting the service fee and then makes it look like he checks everything out. Do not use this company unless you want to throw away your money!

I contacted Edge Masonry after not hearing back from the another company I contacted for my small…read morejob. That company must have figured it was too small for them. Jakob, from Edge, was quick to get in touch. I really appreciate how fast they moved for my small project. When they were done, they asked for my approval for their work. Everything looked good. The guys couldn't have been nicer. They were very professional and personable. Great company! I would highly recommend.

I highly recommend Edge Masonry! Jakob was excellent to work with. He was very flexible with timing…read moreand was very professional. He and his team were prompt and efficient.

Nick was so helpful! Prompt, kind, Honest and gave me a wealth of knowledge for my options!…read moreDefinitely recommend Nick and his partner. Nick spent a lot of time explaining things to me and giving me different options. I can't rave enough about how satisfied I am with the appointment. I was unfortunately unable to convert to woodburning at this time, if and when I decide to, there would be no one else I would even consider calling! Thank you again and also please thank your partner I did not catch his name, you guys make a great team!

Nick helped us with a very difficult wood burning insert replacement and installation. He was not…read morefinished until he thought it was perfect. He was very responsive and kept us informed regularly as pieces were back ordered. The new insert looks and works great!

I was having a problem this last winter where my chimney appeared to be blocked. I had unsightly…read moresoot on some walls and ceiling and my Carbon Dioxide sensor went off. I was convinced an animal got in my chimney and built a nest blocking my fire exhaust. When they team came over they put a camera up the chimney and found nothing. The senior tech, Evan, asked me if there was any appliance changes in the house. And sure enough I had changed my furnace to a newer model and the source for combustion air came from my room air not the outside like my old furnace. So what was happening the furnace when on was looking for air and pulled it from my open flue when running the fireplace. So I need to have the furnace combustion air reconnect to the outside air source like my old furnace. They completely cleaned the chimney and even scrubbed the soot off the ceramic gas logs all for a reasonable price of $240. They also cover everything in the room so make sure there was no soot mess left in the room. Very professional.

Inspected an old wood stove fireplace and chimney after moving in. Good thing I didn't use it yet…read more They found cracks in the chimney and based on the cost to repair, decided to go with a gas stove and updated the chimney meeting current code. Great guys doing the work and explained everything. Top notch!

These guys were so helpful in getting our fireplace upgraded from wood burning to gas. They have a…read moregreat showroom with so many options. Got our fireplace upgraded last November just in time for the holidays and we have had a winter and early spring filled with nice ambiance in our den. The whole installation process only took about 4 hours from installing the gas line, putting in the gas logs, sweeping our chimney and painting the interior box. They came out a few weeks later and got our nice new glass doors installed replacing our dated old 80s brass ones. So efficient and couldn't be more satisfied!

It's been YEARS and they still haven't fixed the two holes in my floor or both sides of the fire…read moreplace on the wall left undone. I've asked several times and they always say they'll call me or come by and never do. I fulfilled my side by paying every cent I owed and they left my fireplace work undone. UNACCEPTABLE. Oohhh and they were supposed to come back and calk. Never did. Everything was just a mess.

Alan and Isaac were very professional and efficient. they walked me through my options in a very…read moreeasy to understand way.

Alan and Darius were exceptionally professional, detailed oriented, and patient as they explained…read morethe work needing to be completed. They took the time to be neat and tidy as they worked. I would definitely recommend this company and look forward to using them annually for our chimney sweeps and any additional work.