I want to share my disappointing experience with Randy, the owner of Metro Fitness. I moved In July…read moreand was committed to investing in my health before starting a really stressful job. In July, I purchased a $700 pass for 10 personal training sessions as part of a "summer special", with the promise that a master's-educated trainer would be available. Unfortunately, that trainer never started working at the gym, and I was not informed of this until late September--months after waiting and following up. Despite knowing my schedule, Randy repeatedly suggested trainers who were already fully booked. He then set me up with an unqualified intern who worked at the front desk. When I expressed my concerns, he acknowledged that this wasn't acceptable and offered Pilates as an alternative. However, that turned out to be another false promise, as no sessions or teachers were actually available. After months of back and forth and empty promises, I requested a refund, as it was clear I was not receiving the services I had paid for. Randy initially agreed but then delayed the refund, citing financial excuses like needing to wait until after the "metro gala." By November, I still hadn't received my money, and he stopped responding to my calls and texts entirely. Now it is mid January. This has been a frustrating and disheartening experience, especially as someone in a low-paying position after completing graduate school. I share this in hopes of warning others about this gym and Randy's business practices. If anyone has advice on handling situations like this, I would greatly appreciate your guidance. As an aside, I had a bad experience with a trainer there who was really creepy and asked extremely personal questions. Most of the gym is dedicated to the personal training space. There are never wipes or cleaning supplies convenient or restocked to clean equipment after use.

I'm enjoying my personal training sessions very much. They're not always easy, but that's the…read morepoint. Douglas, my trainer, is pushing me the right amount to make a difference and I always leave feeling good about the work I've done and his partnership in my progress. Also it's just a great gym. It's a great place to focus on the workout but you always run into cheerful people that work there.

This Y offers a lot for families…read more We use it for science classes and recreation for my daughter. I use the gym facilities (including the eGym system which is very cool), and we have thought about taking advantage of some of the childcare options they offer like "parents night out" The place hasn't changed a ton since it first opened. The locker rooms could use a refresh but the workout areas are solid. I'm not currently a pool user so I can't comment on that. I do feel like the cost to benefit ratio is worth it - especially for a family membership.

It is absolutely confusing and mind blowing how hypocritical this place is. Posters displaying the…read morewords of "respect", "Kindness" and "acceptance" but yet the members here are absolutely horrid and snobby which was to be expected considering it is Fayetteville but unfortunately it's a large amount of the staff too. I often come here with individuals with special needs and both the staff and members look and treat them like they're absolutely disgusted. You'd think an area known for its money would have class. Unfortunately, from my experiences here; that is the furthest from the truth. Due to the fact that I am not a large donor of the YMCA, those who do donate are basically buying a pass to be terrible people and the YMCA as a cooperation are allowing it. YMCA, you have disappointed myself and many others within my community. Do better.

Hours not convenient. Location not convenient. Rude staff. Some guys would fellow me around and…read morestalk me. Very creepy place. Don't want to go back. They keep billing me after I told them I wasn't interested in using thier gym. Don't fall for this place. A home gym is probably a much better investment. Don't trust the people at this gym.

I started going to the gym about a couple months now I love it the staff are super friendly and…read morethere hours are super convenient so you can honestly go at any time of the day.

I do a lot of travel around the country. When it comes to choosing where I spend the overnights, I…read morealways pick hotels that have the best gyms. What I like about Crunch is I can use their clubs anywhere I go. I find this facility to have everything you would want in a club. Cleanliness, plenty of equipment, cardio and weight machines and free weights. I especially enjoy the variety of classes the club offers. Many other clubs just give you exercise equipment. This place offers both that and classes like spin, HIIT, yoga, and more. I always get a nice hello and a warm welcome no matter what club I visit. Being local to the Fairmont club gives me the added benefit of seeing friends and colleagues.

Getting sloppy... Cardio equipment constantly out of order,…read moretanning rooms are dirty. Try spending more time on maintenance and less time making cute videos and social media posts.

Champions is a *functional* gym but that's largely it. M-F you can get in at 4am. Not many people…read morego there early AM. The men's locker room has lately had a musty smell to it and there's been a sign up stating damage due to "humidity" but nothing ever done about it. Equipment is in severe disrepair and neglected. I've been paying 29.99/month and I honestly can't tell you what the owners use my monthly payment for, it's definitely not gym upkeep. The equipment is run down, rusty, broken and overall gross. You go to clean off any equipment and a rust like color comes off on the towel -- barbells and dumbbells included. Just using weights there makes you feel gross because of how much filth and neglect they've experienced. There's a pool and a hot tub but I've never used them. Given the state of everything else, I couldn't trust it. Mirrors are cracked all over the gym, the ceiling leaks in several spots. For what you are asked to pay and what you get in return -- this place isn't worth it. CNY doesn't have a shortage of quality gyms. Champions misses the mark by a mile.

Save your money if you plan on working out at this dilapidated gym. The moment you walk in, you are…read moremet with stone faced stares from members of the staff. The worst of the staff, SM, claims that she has been there since 1994, and her attitude is as though she has hated every day of it. She has no problem making snide comments about gym members as they enter the workout area, not caring that she can be heard. There is only a partition between the front desk and the hallway to the locker rooms and she can clearly be heard making rude remarks. When you walk into the workout area, you are met with a long corridor. On each side, is the most antiquated workout equipment you could imagine. The gym has been in existence since 1990, and they obviously have saved most of that equipment that is in use to this day. They do have 2 "pools", one is a swimming pool to the left as you go down the corridor, the other is pretty much a cesspool that is by the 2 universal machines at the back of the workout area. There is always a leak there, and especially during the summer or when it rains, you cannot use the universal machine under that area. Also during the summer, it is sweltering hot in the workout area. No fans and no air conditioning, and it is hard to breathe because it is stifling. There is a big unit in the ceiling that may or may not be the AC unit, but because it leaks so much, they don't turn it on. I would not recommend their personal trainers as they look as though they could use a personal trainer, themselves. I have noticed when a negative comment is left, the "gym owner" leaves comments such as "you should have told my staff", yet these issues have not been resolved. The gym manager, Christy, is in the workout area every single day. She sees the problems with the gym and her staff and yet, neither issue is ever fixed. The environment in this gym is not healthy physically or mentally. What some staff members like SM seem to forget is that we are dues paying members, which is where their salaries come from.

Really terrific gym! Super nice staff, well-maintained quality equipment and an overall great…read moreatmosphere. Their prices are really great also.

New location is pretty nice. It took some getting used to as the new layout is wide open with a…read moretrack circling it and the last location was very segmented. This lends itself to a more welcoming environment. Last location had a room that was strictly for weights. Just about everyone in there could have been described as having "muscle milk" as their personality. It was loud ragey metal music with lots of grunting and weight dropping. Other workout spaces were more chill but this one was particularly weird. Not so at the Oriskany Blvd. locale. Since everything has opened up it is a lot more chill- lots of different people all working out together, mellower music and overall a better vibe. The locker rooms are spare but nice and there is a sauna and showers. They have raised their prices but luckily I was grandfathered in at my original price I paid a few years ago. If you are not going to attend regularly than a $10/mo at Planet Fitness is a better option. Idk what the previous reviewer was complaining about. My membership was comped for 6 months when they were shut down due to covid.

I just recently started working out, trying to get into shape. A friend of mine had been going to…read morethe local YMCA for a month or two now and encouraged me to go with him. I'm definitely glad I did. The staff is fairly helpful, some more so than others. The rates for membership are greatly reduced for college students, but you can't really put a price on being able to stay healthy. There are a wide, wide variety of machines available for use - from your typical treadmill to more advanced and specialized machines. In the middle of the day, there usually isn't too many people there, but later on towards the evening it starts getting more busy. They also offer several classes, Zumba being one of them, but I haven't looked into any details. There is a full locker room with lockers, shower, toilets, and sinks for the regular visits. Out near the machines is a water fountain and scale to weigh oneself. All-in-all it is a well featured gym with plenty of ways to get and stay in shape.

Colleague recommended this Y, despite the fact it's 20 miles from where we live and work. Wanting…read moreseriously to get in shape and trim down, I said, "nothing ventured, nothing gained." The rest is history. The staff who first greeted me--Matt and Diane--are so kind, cordial, and welcoming, not to mention knowledgeable, I had to keep investigating. The facilities--although parts are over 20 years old--are in great shape. So far have only swum, taken Silver Sneakers workouts, and used sauna and steam rooms, but I am hooked. The pool is not crowded; Patty and Vera, SS instructors super good and hilarious and the other ladies and gents are welcoming and helpful too. I also see children, teens, serious muscle-builder types too there for various activities. It's a real gem in this part of CNY. Try it--but don't use the pool please. Want to keep it to myself! :- )

Best fitness facility in town! The trainers and the classes are motivating and challenging, just…read morelike a workout should be!

Great facility, you will not find a better gym and community! All the staff are welcoming and…read moreupbeat, they take every single client in with care. Everything is kept up with cleaning and the facility is very well equiped with tons of training for all ages, Les Mills classes in person and online, group workouts , & personal training. Most of all everyone truly cares about your health and well being, it's a great family to be a part of. Highly recommend!!