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Steve Polito Tile Installations

5.0 (5 reviews)

Services - Steve Polito Tile Installations

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Floor Coverings International Chester County

Floor Coverings International Chester County

(8 reviews)

Outstanding service from first visit by Mark Raimondo thru installation. Responsive and…read moreprofessional; product and installation warranties exceed industry norms. i would recommend them to anyone needing flooring services.

Found this business through Angie's List. It was easy to get a quote set up since this chain has…read morewhat seems like an entire staff set up that call leads to book quotes. Sales person who came out seemed confused from when he confirmed my appointment Sunday night (not a fan of being bothered on a Sunday), ran 20 minutes late despite explicit directions, and was unprepared during the appointment which required me to repeat information already that I've shared. During my experience I couldn't help but feel the sales person was coming across sexist, ageist, and insulting with a lot of assumptions. He was also a little too curious about things that are none of his business, ironically having missed ALL of the information which would have yielded a more positive and smooth experience for me. Despite this franchise being owned by a woman which seemed like the salesperson was backpedaling to emphasize (??), the salesperson came across doubtful of the facts provided to him. It kind of felt like diversity awareness would be helpful for the sales staff so that the business appeals to a variety of customers who are seeking home finishing services. It wouldn't hurt for the staff to be coached on being professional when engaging with different (from the sales person) clientele, situations and while visiting clients' homes. I walked away with a questionable impression and wanted to warn of my experience with other non-male, post-boomer demographic seeking flooring. Thanks for coming out on short turnaround to offer a quote.

DeMayo Tile

DeMayo Tile

(5 reviews)

Mike retiled my shower and was great to work with. He was very communicative throughout the process…read moreand stuck to the estimate. I felt very comfortable with him and his father working in my home while I was out of town and at work. My only complaint was that there was dust all over my apartment after the demolition. Mike kindly offered a credit for a cleaning service to help remedy that, which I appreciated. The tiling came out great, I would definitely hire Mike again!

I've commissioned Mike twice now. Once back in November to tile my vestibule and again recently to…read moretile my kitchen floor. I've held off leaving a review until he finished my second project because he's a hidden gem. Once people realize how talented he is, you'll have to join a waiting list to hire him. Mike possesses a true mastery of his craft. I know a lot of people that would do a good job as long as there are no surprises. Mike will do an excellent job no matter the circumstances because he's probably seen it before and knows how to fix it. He has the confidence and knowledge to walk into a room and get to work. He's not going to call his manager or google the next step. He is the manager; he is the go-to guy. Secondly, he has a good eye for design too. For my vestibule, I had an idea of what I want. I explained it in my layman's terms and hazy descriptions and he saw what I was envisioning. I didn't need to over-explain it or draw a picture. He just got it. Also, and more importantly, he's honest. He gave me an estimate and stuck to it. That never happens. Anyone else would have charged extra when they discovered the subfloor was rotted, or when they saw a 10 degree slope in the corner. Mike didn't. He stuck to what he said and even fixed a few wall tiles in the kitchen - no charge. Not to mention, his prices are a bargain. People with half his skill, wanted a whole lot more. Lastly, he's a friendly guy. I know it can feel awkward having a stranger in your home. Not with Mike. He's trustworthy, down to earth, and you'll be friends in no time.

Steve Polito Tile Installations - tiling - Updated May 2026

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