over a hour after being put in a room and still waiting for them to start!! If your coming here…read morepack a lunch!! Ring a pillow!!

From the owner: Welcome to Our Practice!…read more Welcome to the pediatric dental office of Bo Townsend, D.D.S. and Jared Lee, D.M.D.. Providing specialized dentistry for children and adolescents in a "child-friendly" environment. As pediatric dentists, we focus on preventive care to help each child have a healthy smile that will last a lifetime. Serving infants, children and teens in Knoxville, Tennessee and the surrounding cities of Powell, Maryville and Oak Ridge, TN.

My previous dentist basically went MIA, and when my daughter had dental pain, they were able to get…read moreus in the next day. She had another tooth infection while we were waiting for a procedure, and they were able to see her the same day. The staff is friendly. Their scheduler Vickie is so sweet and was able to bump us up twice on the cancelation list for her procedure. The only thing I don't like is that there is no after-hours or on call line for questions, but that's more of a luxury than a requirement.

We love Dr. Moody and all his staff. They've seen all of our children. We always have such a great…read moreexperience and our kids love them too. Thanks!

What a great office. It can be an...adventure to bring young kids to the dentist. Heck, adults even…read morecry in the corner at the thought of those toothy tools. Volunteer makes it an easier experience for both child and parent. Due to COVID, they have you call upon arrival, share your parking spot number, and wait in your car. When they are ready for you, the hygienist comes out to get you. They are currently (Feb 2022) requiring masks for those inside as well. Once inside, they weigh your kiddo (not sure why?) and bring them back to the exam room. Most X-rays and the cleaning and exam will be done in the same room. It has a child-sized dental chair and a TV mounted to the ceiling for the kids to watch Disney while their mouth is examined. The only time my son left was to get the 360 x-ray done of his mouth. The hygienist and dentist, Dr. Valerie, are great at explaining what they will be doing, patient, and have a calming demeanor that can put even the most nervous, wiggly offspring at ease. The trip to the treasure box doesn't hurt with easing the nerves, either! ;-)

Absolutely fantastic treatment. This is our first visit here. The office is very inviting for kids…read moreto feel happy and comfortable with coming to the dentist. The hygienist was so kind and patient with my little Mr. Highly recommend!!

i brought my 3 year old in this morning for his first dentist appointment, with some anxiety and…read morenerves. i loved that they had plenty of toys in the waiting room for him to play with and a movie playing. we got back there and they were SO friendly! definitely made all of us feel safe and we knew our baby boy was in good hands. Missy, i think her name is, is absolutely amazing and our little boy loved her. thank yall so much for such an amazing experience!

This has been the best experience for my daughter.The staff is..well I can't say enough good things…read moreabout them they helped with getting my daughters braces and are very patient with children 5 stars

My granddaughter requested to be seated first for her dental care & cleaning. (Because she didn't…read morewant to lie flat for any dental procedure). So she only got to sit up on a bench while they manually brushed her teeth instead of actually letting her sit in the dentist regular chair. She got a floride treatment also. But they were demanding that she pay her co- pay up front or they were going to refuse service to any of the grandchildren that I brought there. I explained to them that I didn't know she had a " copay" & so i told them to go ahead and treat her without the Xrays. They were refusing to clean my granddaughter and grandson's teeth without Xrays done first. So we spoke to the manager after i was told to leave and reschedule the appointment after i drove an hour and a half to get there. The manager okayed the services to be performed and decided to bill their parents for the copay to be paid before their next visits/ soon.the grandchildren finally got their Xrays and teeth cleaned with a floride treatment before we left.i was then asked if they were going to come back to see them again or go somewhere else?

I have four kids that have been going here for years then noticed that all the girls do is polish…read moreand floss. They do not have any dental hygienist on their staff. So your kids will need cavities filled and your kids will not have clean teeth. I took my 14 year old to my hygienist for a cleaning and he came out and talked to me about how dirty her teeth were and I the last time she had her teeth cleaned. I told him every 6 months. He did not believe me and he had to remove tartar from under her gums. He explained that her gums would be tender. I immediately pulled my kids out of this office and transferred all my kids to the office I go to for them to get their teeth cleaned and am pro active to keep my kids from getting cavities. My 19 year old has cavities thanks to this place because they saw her to age 18 and just polished her teeth. Never cleaned them properly. My 9 year old has cavities and silver fillings on her back teeth because of this place. Thankfully my three year old is going to go to a pediatric dentist with hygienist to properly have clean teeth and gums. If you want to be proactive remove your kids from this office and find a good pediatric dentist. All the paint on their walls, toys, balloons, tvs on their ceilings, and nice chairs is not worth it. They do not clean your kids teeth. Ask the girls if they are a hygienist they will say no just a polisher. I give this place zero stars.​

Great Smiles is the best orthodontic and pediatric dentist in Waynesville, and in all of WNC. All…read moreof the doctors are specialists in their fields and all of the staff are highly trained and always make each visit a great experience. My daughter is a pediatric patient with Dr. Stephen, and I am in orthodontic treatment with Dr. Paul and Dr. Stephanie. The care we have recieved as patients has been beyond excellent. So happy to have found a local, family owned, non corporate dentist to take care of all my families needs!

great orthodontist, and dental work. everyone here is so kind and the office is very clean and…read morewelcoming! especially love the front desk women, she's a sweetheart.

Everyone at The Morristown Clinic has always been so kind to my children. The youngest is the only…read moreone that still goes here but he actually looks forward to going to The Dentist! They are professional. There has never been an issue with me going back with him to get procedures done. The dentist takes time to explain exactly what they are going to do before they start. The office is kid friendly and from the time you go in, until you leave, they honest to goodness treat you like family!

Severe miscommunication among the staff regarding the signed, prepaid treatment plan was the…read moredifference between two porcelain crowns on my child's two front teeth and handing me a SURPRISE bag of extracted teeth. With that surprise showing on my face I said, "that's not what we discussed. No teeth should have been extracted." The dentist abruptly cut me off with, "we have a signed treatment plan" and left the room. Shortly afterwards the receptionist returned to discuss the mix up. A proposed treatment plan different than the one we had signed and paid for somehow ended up in the dentists agenda. I understand that mistakes are inevitable, but I can't understand this level of negligence with no preventive system of checks and balances. Moreover, while after an off handed attempt at blaming us for the mishap by asking questions and discussing all possible scenarios months ago, they did eventually apologize and offer to reimburse the additional funds paid for services not received. However, both the dentist and receptionist were far too defensive and I just don't feel they sincerely regret what has happened. We're home now and I feel just terrible about all of this. We made every attempt and would have spared no expense to get the best possible dental care for our daughter. And yet, here we are with a confused little girl, unnecessarily dealing with perhaps 6 months or a year of eating without front teeth. Perhaps I should have insisted that a parent be allowed to witness the procedure or, well, I don't even know what else to say. This is the worst experience I've had with a medical professional and it happened to my little girl. All this aside, the procedure was at the Kingsport location. The environment was nice, the efforts to entertain and engage the children were great. The staff was quite friendly, until there was a problem. Everything was on point aside from the one thing that mattered.

The office is great as well as the providers but don't expect care after your children turn 11…read more They notify you by mail that you've aged out and need to find a general dentist and also don't recommend anybody. So you get left with no dental care after your children turn 11. So sad about this.

Please please beware of this office. I am a dental hygienist from another state, my daughter took…read moremy granddaughter (she is 8) here for the first visit after moving to Tn. I always checked their teeth and they are well taken care of. My daughter texted me after her visit there and said that she was given over $2000.00 treatment plan for her daughters restorative work needed. I asked her to get the X-rays and send them to the dentist where I work. The X-rays reveal very small, what we call in our office, enamel only decay ,in a few of the back teeth (baby teeth she would loose soon) , which we would never fill. The decay is barely through the surface of enamel and not to a point you would rush in and fill. One of the primary (baby) teeth was marked to have a stainless steel crown!! This tooth had no enamel decay , nothing at all wrong with the tooth!! I not only got one opinion from my dentist but another dentist in my area. They both said this was very very unnecessary treatment. I even wondered if the X-rays had gotten mixed up with another patient. But the X-rays that they sent were her X-rays. This was to be done in two sessions with nitrous . As the dentist in this office sat and explained to my daughter all the treatment needed and the areas of so called decay, my granddaughter sat there and wept. She takes pride in keeping her teeth very clean and was proud each time I examined them to tell her they were so well taken care of. My daughter would have had this treatment done (without knowing) because she wouldn't want her to have decay or pain in future and would want her teeth taken care of. If she had not had other opinions or anyone to ask this office would have taken advantage of this young family who struggle to pay bills like most other young families. I can't imagine any of these dentists in this practice doing this treatment on their own children. It makes me very sad that there are dentist out there who would do this to others and this is exactly what makes people skeptical of any field whether medical or dental or mechanics for your cars. The trust is diminished with this kind of treatment. I have never written a bad review for anything and I hated to do it. But I also hated not to because of those who may be taken advantage of. We are to treat others in the way we would want to be treated ourselves. Update: they now go to a fabulous dentist and my Granddaughter remains to be cavity free.

Dr Pryor has been caring for my children and now my grandchildren for the past 29 years. He is…read morethorough, caring, knowledgeable, kind, and careful. I wouldn't trust my babies teeth to anyone else!

From the owner: Dentistry for Children and Teenagers…read more The purpose of our office and staff is to treat your child with love and respect to the best of our ability. We will strive to do this in a fun and safe environment.

Amazing expertise with compassion, best of the best Dr and all in his staff…read more And I am a dental phobic!

I love Dr. Morton!!!! You can't go wrong with him and his great staff.read more