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    Volunteer Pediatric Dentistry - Blocked off waiting area. You wait in car as of Feb 2022

    Volunteer Pediatric Dentistry

    5.0(3 reviews)
    64.8 mi

    What a great office. It can be an...adventure to bring young kids to the dentist. Heck, adults even…read morecry in the corner at the thought of those toothy tools. Volunteer makes it an easier experience for both child and parent. Due to COVID, they have you call upon arrival, share your parking spot number, and wait in your car. When they are ready for you, the hygienist comes out to get you. They are currently (Feb 2022) requiring masks for those inside as well. Once inside, they weigh your kiddo (not sure why?) and bring them back to the exam room. Most X-rays and the cleaning and exam will be done in the same room. It has a child-sized dental chair and a TV mounted to the ceiling for the kids to watch Disney while their mouth is examined. The only time my son left was to get the 360 x-ray done of his mouth. The hygienist and dentist, Dr. Valerie, are great at explaining what they will be doing, patient, and have a calming demeanor that can put even the most nervous, wiggly offspring at ease. The trip to the treasure box doesn't hurt with easing the nerves, either! ;-)

    Absolutely fantastic treatment. This is our first visit here. The office is very inviting for kids…read moreto feel happy and comfortable with coming to the dentist. The hygienist was so kind and patient with my little Mr. Highly recommend!!

    Photos
    Volunteer Pediatric Dentistry - Check in desk

    Check in desk

    Volunteer Pediatric Dentistry - Fun sea art

    Fun sea art

    Volunteer Pediatric Dentistry - Exam room, kid-sized chairs and TV's mounted to ceiling with Disney movies playing

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    Exam room, kid-sized chairs and TV's mounted to ceiling with Disney movies playing

    Great Smiles Orthodontics

    Great Smiles Orthodontics

    3.0(3 reviews)
    0.0 mi

    Beware!!! After paying over $2000 for braces (which is my…read morepart in full) Great Smiles failed to file insurance correctly and is now billing me an extra $600. This is wrong on too many levels. There are other Orthodontics with better billing practices. I will be filing a complaint with the Insurance Commissioner.

    Sorta chronological update:…read more We assumed that our dental insurance did not cover braces. We later found out that it partially did. We had to remind GS twice to submit info so that we could be reimbursed. When my husband called to cancel an appointment due to school exams, the receptionist was rude. He told her that appointments should be made after the exams, as most of GS' patients are students. I had called GS and left a message cancelling that appointment, but no one called back. GS has certain orthos on site during certain days, which limits availability. I called GS because my daughter could not wear her retainer because it was causing her pain. The nearest appointment was a week and a half away. That is a long time to be retainer-free. I was switched to Dr. Stephanie when Dr. Irvine retired. I was not given a choice. She was a new ortho and needed patients. My daughter's treatment was then delayed. I think that they were trying to stagger the patients. I believe that we were overcharged by at least $1,516.00. We paid $6,430.00 without insurance. We live in a rural area. My teen wore her metal braces for two years. We did not inquire about insurance until the very end. The average cost of braces is $5,000.00 to $6,000.00.* GS does not give discounts. However, some orthodontists do so as a courtesy. If your child has autism, I would mention to the financing planner that the condition of autism burdens caretakers with increased medical expenses.** Late fees are twenty bucks. We paid bigger sums at times; we figured that we could pay cash when we were at the office. Ten is fair. But twenty? When I finally noticed that fee, my husband lost it. They whipped out the contract. He got reimbursed for all of the late fees when he paid for the remainder of the bill right there. I know that GS has to pay their people. Situational stress affected much of our lives and tasks got pushed aside for us to survive mentally. Close to the time of her braces removal, my daughter was not wearing her bands. Autism and braces are an awkward fit. I told the receptionist; she told me to come in anyway. Dr. Steph wanted to take my daughter's braces off early. She said that the space between my daughter's teeth was the width of the depth of a piece of paper. Via phone, I refused the removal of the braces. I wanted my money's worth. Dr. Steph was very frustrated. Oddly, we did not meet Dr. Steph until the day the braces were removed. My husband met her on the immediately above mentioned day, and then I met her on the day the braces were removed- and that was only because I had questions. I would not have even met her if I did not have to confer with her. I asked my daughter after every visit if she saw a doctor, and not just an assistant. The second the braces came off, my daughter noted that Dr. Irvine had noted a possible future frenectomy. I had forgotten that fact, and so had GS. I asked to speak with Dr. Steph. Both she and her assistant said that a frenectomy is done before braces; my kid would be monitored and assessed for one a couple months later. I researched, and it seemed like the opposite was true- that a frenectomy is done after braces. When we returned in August 2018, I had to ask about the frenectomy, and the assistant got aggressive. She said that her notes said that my kid's mouth would be monitored. I was under the impression that Dr. Steph would see us at that visit and address the problem further. We left, with me wondering why I had to ask so many questions. A frenectomy is $300.00. I am wondering if it was included in the braces fee we paid, as the retired Dr. Irvine included it is his treatment outline notes that were mailed to us. The frenectomy was never further addressed. My kid was expecting a "braces off" gift. When she was getting her braces on, a boy getting his braces off got a Dick's gift card. Girls could get a Sephora one. You know what she got? A hammock that they were handing out to anyone that stopped by GS. We had to pay thousands for that hammock, but potential patients got it for free. At the front desk, you can win a gift card by filling out a survey. Let me know if you win my daughter's gift card. The worst part is that an assistant told my daughter to wear her retainer for only a month during the day after the braces came off. This seemed weird to me, as I had to wear my retainer for a year and a half during the day. A Refinery29 article states that you should wear a retainer for at least a year during the day. I emailed GS about that. No one responded. The new GB dentist has no idea about GS' retainer policy. Last spring, she told my kid to wear hers. GS is doing so well that the hours have shortened. I felt like a number with a dollar sign there. *ValuePenguin, Fall 2018. **National and state Medicaid sites.

    Photos
    Great Smiles Orthodontics
    Great Smiles Orthodontics
    Great Smiles Orthodontics

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    Great Smiles - pediatric_dentists - Updated May 2026

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