What a great office. It can be an...adventure to bring young kids to the dentist. Heck, adults even…read morecry in the corner at the thought of those toothy tools. Volunteer makes it an easier experience for both child and parent. Due to COVID, they have you call upon arrival, share your parking spot number, and wait in your car. When they are ready for you, the hygienist comes out to get you. They are currently (Feb 2022) requiring masks for those inside as well. Once inside, they weigh your kiddo (not sure why?) and bring them back to the exam room. Most X-rays and the cleaning and exam will be done in the same room. It has a child-sized dental chair and a TV mounted to the ceiling for the kids to watch Disney while their mouth is examined. The only time my son left was to get the 360 x-ray done of his mouth. The hygienist and dentist, Dr. Valerie, are great at explaining what they will be doing, patient, and have a calming demeanor that can put even the most nervous, wiggly offspring at ease. The trip to the treasure box doesn't hurt with easing the nerves, either! ;-)

Absolutely fantastic treatment. This is our first visit here. The office is very inviting for kids…read moreto feel happy and comfortable with coming to the dentist. The hygienist was so kind and patient with my little Mr. Highly recommend!!

Just find somewhere else to go…read more Environment was unwelcoming, especially in the back with the lady I had. They pointed out many cavities that was not accurate, and when they did the work for the cavity we ended up needing a root canal because of the poor work. I've had good dentists in the past, and if you're looking for a good dentist then don't go here.

This is place is a joke. I scheduled to have a root canal. I was running 2-4 min behind because of…read morecedar bluff traffic, but I was close. I called the dentist office to notify them that i was almost there. That is when the receptionist advised me that there were unsure if I could be seen bc the 200 hundred dollar balance on my acct. (even though I had set up a payment plan with their office manager- who wasn't not there that day) I advised them I had been paying on the balance and that the office manager and i were aware, however, the dentist was the one who didn't want to proceed. I left work to come to this appt. They waited until the time of my appt to say anything. If there was a concern or a problem with the balance, they should've said that the balance would have to be paid off before being seen. Instead of wasting my time, money, and gas. I didn't get an apology. No acknowledgment or nothing. Badly managed, poor customer service, no sympathy, no common courtesy, no common nothing! Last time I visited they made me feel so uncomfortable. I came to get a certain procedure done and they he guy came and got me and started cleaning my teeth. Finally, I said something and told him I was there for a root canal and he immediately stopped. So again, this place is a joke.

I hate the dentist, it's the worst. For me to give this 5 stars speaks to how truly great of an…read moreexperience this was. Scheduling was easy, paying was easy, and well my teeth don't hurt anymore and haven't since I saw came here. Did I mention I used to have my buddy do dental work on me at his Kool Smiles practice for children on Saturdays when nobody was in? Yeah that left the right side of my mouth unusable for chewing. Fixed now! Thanks doc!

I have Dentophobia and that put me into the position of having to desperately fight that phobia to…read moreget to the dentist. If you don't go to the dentist regularly, bad things happen. Dr. Bethany Thomas, along with her incredible staff, put me at ease and allowed me to feel safe under their care. I am now on a roll with Dr. Thomas with taking care of the dental issues that occurred from not regularly seeing a dentist because I was scared. With Dr. Bethany Thomas, there is no reason to be scared. Also, each staff member is so very kind and understanding which is rare but greatly appreciated. I highly recommend Dr. Bethany Thomas especially if you do have some kind of fear when it comes to going to see a dentist. They will all take excellent care of you.

"I had an excellent first visit as a new patient at Elite Dental! The outstanding customer service…read morestarted right at the front desk with Katie, who was incredibly helpful and assisted me in getting my appointment scheduled seamlessly. The financial and insurance staff, Heather and Sara, worked together to ensure exactly what my dental provider would cover. My dental hygienist, Amy, was also amazing--she provided a very thorough cleaning and took the time to answer all of my questions clearly. Meeting Dr. Winslow was a pleasure as well; he is very personable, has advanced training, and is highly thorough in his examination, and preventative treatment plan. Everyone here provides top-notch customer service, and I highly recommend them to anyone looking for a great dental team!" Thank you! Gina P.

Hello I would not go so far as to say I'm actually look forward to going to the dentist…read moreYet, I can tell you that having dealt with dentist from Beverly Hills (skiing accident) All Across the United States, Hollywood, Santa Monica, ect,.. One thing I can appreciate is quality artistry, I find Dr. Johnson and his staff not only excellent with communication, yet they are conservative, they Actually want to preserve your teeth. ...this is the place you want to be,... And so I really appreciate that... I found out about it because my wife is a sissy and on top of that she's blonde and I understand blondies have maybe more nerve endings ‍ She is super sensitive, pain adverse,....she cannot have a dentist in any way shape or form that does not recognize her sensitivity, and so that's the reason we are now with Elite dental. ( And So far We are, Over the Moon with our care :-) PS Nicki Assistant Just recd EFDA board approved certification The point being Staff is always Learning & improving. ( Nicki told me today shes been with DDS Johnson 18yrs )

Based on at least 2 visits, one for initial evaluation and cleaning + the other for some dental…read morework. My experience was overall positive. I loved having a website that let me schedule online and have text to work through confirming appointments. The website to submit paperwork in advance was really nice as well. The front staff and dental team were great on both visits. Any dental visits are tough for me generally due to a lot of challenges but they worked through them (and with me being a newer patient) and made me feel like I had been there forever. The tech was good - got pictures, x-rays, etc. They dictated my gum placements via a headset and helped me learn more than I ever had anywhere else before. The dental work was good overall for what I had done. I'll be back and will keep posting updates as I get to a few more visits.

The dental care is solid but there are a couple things that really bug me about this business: (1)…read moreall the advertisements in the lobby are all about making your smile better through cosmetic dentristry--the barrage of ads actually makes you wonder if your smile is "good enough" and (2) the staff is treated poorly (at least on two occasions in front of patients) by the dentist, one time bringing the poor woman to tears.

Can't say enough nice things about this office and their staff. I searched for months needing to…read moreget a LOT of work done (re-do all my metal filings from childhood, refreshing decade old work that had been ignored for a while..). Both Dr. Birch and Dr. Coulter were phenomenal at educating me and setting a plan for all this work I needed done. Getting in the door was easy and I say that as someone who absolutely hates going to the dentist. They walked me through x-rays and got me started. After each appointment, they take the time to show me pictures of my MOUTH (super cool, I've never had a dentist do this) and keep me up-to-date on anything that needs to be on my radar. They enjoy educating patients on their dental health and I deeply appreciate it because 9/10 times I feel completely in the dark about what's "under the hood" so to speak. My trust for this practice gets better every time I go and I've had nothing but good experiences here. It's now been.... Two years give or take? All of my work is complete and they did a phenomenal job. No more metal fillings! I'm beyond stoked to finally have my "go-to" dentist. If you're looking for consistent, professional, quick, and in-network dental care, you should absolutely give this place a go.

They are very warmly people. I'm very satisfied with their accessibility communication…read more Highly recommended! :)

Everyone at The Morristown Clinic has always been so kind to my children. The youngest is the only…read moreone that still goes here but he actually looks forward to going to The Dentist! They are professional. There has never been an issue with me going back with him to get procedures done. The dentist takes time to explain exactly what they are going to do before they start. The office is kid friendly and from the time you go in, until you leave, they honest to goodness treat you like family!

Severe miscommunication among the staff regarding the signed, prepaid treatment plan was the…read moredifference between two porcelain crowns on my child's two front teeth and handing me a SURPRISE bag of extracted teeth. With that surprise showing on my face I said, "that's not what we discussed. No teeth should have been extracted." The dentist abruptly cut me off with, "we have a signed treatment plan" and left the room. Shortly afterwards the receptionist returned to discuss the mix up. A proposed treatment plan different than the one we had signed and paid for somehow ended up in the dentists agenda. I understand that mistakes are inevitable, but I can't understand this level of negligence with no preventive system of checks and balances. Moreover, while after an off handed attempt at blaming us for the mishap by asking questions and discussing all possible scenarios months ago, they did eventually apologize and offer to reimburse the additional funds paid for services not received. However, both the dentist and receptionist were far too defensive and I just don't feel they sincerely regret what has happened. We're home now and I feel just terrible about all of this. We made every attempt and would have spared no expense to get the best possible dental care for our daughter. And yet, here we are with a confused little girl, unnecessarily dealing with perhaps 6 months or a year of eating without front teeth. Perhaps I should have insisted that a parent be allowed to witness the procedure or, well, I don't even know what else to say. This is the worst experience I've had with a medical professional and it happened to my little girl. All this aside, the procedure was at the Kingsport location. The environment was nice, the efforts to entertain and engage the children were great. The staff was quite friendly, until there was a problem. Everything was on point aside from the one thing that mattered.

So I have a significant dental phobia. I don't mean that in a "I find the experience of getting a…read morecleaning stressful" way. I mean a "Xanax the night before and morning of, heart racing, I may throw up on the way in" level phobia. S whenever I make an appointment, I know I need to plan several days ahead to be in a calm enough mindset to make it through an appointment. So when I got stuck in traffic to the point where I was almost twenty minutes late, I had no idea if they would still be able to see me and my whole "Namaste" mindset was out the window. Not only did they see me, they did backflips to make sure I was comfortable. They were fast, diligent, and overwhelming kind. I cannot thank Dr. Williams, Amy, or Theresa enough. I'm a nurse and I truly hope that I am able to show my patients the quality of care that everyone at University General Dentists have shown me.

I have been to this group located at UT medical center and never had any issues up until recently…read more It had been 3 years since my last visit and this time, I was very disappointed with the entire experience from start to finish. One issue that stood out right from the beginning, was the egregious communication skills of the resident dentist. He aggressively questioned me multiple times about why it had been so long since I was there. I gave a general answer because I really didn't want to share with him my personal life story of losing my sister very unexpectedly in 2022. I didn't feel like I owed an explanation for being occupied with her only child who has severe Down's syndrome. I didn't feel the need to explain the amount of grief I have had to deal with over the past few years. I was finally focusing on my own underserved needs and felt like he was scolding me for being noncompliant. When he wasn't able to pinpoint my pain issue, his attitude spoke of unbelief. He questioned me about why I didn't come in sooner if I had so much pain. I explained that this was the first appointment I could get, and I made it 3 months ago. I waited patiently because I didn't want to go anywhere else. I had very good results in the past. I could go on with multiple other complaints about the resident dentist, but it would be several pages long. When I went to check out, I was told I had a past due bill of over $100.00 from my last visit in 2021 and had to pay it along with this visit. I explained that I never received any bills from them. I was told, they sent out 1 statement and they don't use a collection agency. At this point I wanted to get as far away from them as possible for my own mental wellbeing. So I quickly paid the bill and left. I will never go back and will encourage others to go somewhere else.