I am having terrible pain and soreness in my jaw, so when I saw my dentist at the Old Orchard…read moreMedical building, he recommended I stop downstairs and see the oral surgeon about having my wisdom teeth removed. I saw Dr. Isaacson, who had a great demeanor and treated me well. He wanted me to have the surgery (obviously) but wasn't too pushy about it. The consult and x-ray were VERY expensive and initially the receptionist said that my insurance would reimburse me, but after the appointment the medical biller admitted that was not the case because my wisdom teeth are not impacted. So, while I did not appreciate the unexpected $250 expense, not a terrible dental experience and Dr. Isaacson seemed like a good guy.

08/20/2024 UPDATE: Another five stars from me to the doctors…read moreworking in this clinic. Two weeks ago I had another impacted wisdom tooth removed by Dr. Dumanis. Very quick and painless, the recovery went without any issues. Dr. Dumanis has a very high level of integrity and professionalism. He is a very skilled doctor! He is super straightforward and informative about the exact condition and the treatment options. His main priority is the patient's wellbeing and the first thing he did was to outweigh the risks vs benefits in my case which is very high risk and very complicated. I can't stop counting my blessings for finding this clinic. All doctors working there are real gurus of the oral surgery!

I have worked with Dr. Frank in the past, where he helped to fix some incredibly extensive issues…read morerelating to a malpractice surgery by Dr. James Vaiana of IVOMS in Peru, IL. I was beyond impressed with the level of care his office took for the whole process in 2020 when we initially met. From taking a plethora of x-rays to fully understand the gravity of the situation to bringing my case to other top oral surgeons in the US to convene on the best course of action (with my consent), I have been constantly blown away. During my first surgery, he understood the level of trauma that I had experienced and his team treated me with the highest level of bedside manner and care. When I left the office, they gave me all needed medications so I would not have to stop on my long drive home, and even gave me a DQ Blizzard to enjoy later! I still feel like that's magical in some way, I can't figure it out. When my other implant failed this year in 2024, I knew that there was only one surgeon who I would trust to handle this matter for me again. I called Dr. Frank's office and made them aware that I live 10 hours away, but needed them to help stop the damage spreading in my mouth. They got me in that Friday for a consultation, and the following Monday to remove the implant and do bone grafting. While the process is never fun, they treated me with care, listened to my story and empathized on a high-level, and even dabbed my tears as I emotionally coped during the surgery. Dr. Frank's office proceeded to call me the day after the surgery to check on me and answer any questions. They had been very thorough with me prior to the surgery with specific questions, and gave me several sheets relating to healing, but this gave me an opportunity to ask about issues relating to my other dental appliances, when I could resume drinking caffeine and using straws, and more. After the INCREDIBLE care and urgency and understanding shown around this nightmare of a malpractice case caused by Dr. Vaiana of IVOMS, Dr. Frank has been a miracle in restoring my smile. I would share the before photos of the other spot, but Google flags it due to the gross nature of it because it was REALLY bad. It is honestly shocking that my teeth and gums look as beautiful as they do, and it's because of the amazing work done by Dr. Scott Frank of both NoviSmile and NorthShore Smile Surgery. Their offices are gorgeous, the services are abundant, the technology is top-of-the-line, and the care provided to the patients is second to none. I don't care where I live in the world, I will always ONLY see Dr. Frank to handle dental matters. As a former dental professional myself, I wouldn't trust any other oral surgeon at this point. Trust me when I say that oral surgery isn't something to bargain shop on, and Dr. Frank will make sure you are cared for properly the first time. Don't be like me and end up $30,000 down the road and 10 oral surgeries to replace two teeth because of my need to shop locally and affordably for services.

This office went for me from a 5 star review to a 1 star review in about 30 minutes. Let me…read moreexplain. First, I was very pleased that they would honor my dental insurance. Secondly, they had a very comfortable waiting room with various snacks and lightning fast Wifi. This is where the good stuff abruptly ended. When I was called to come in we were led, instead of to an examining room, to an office. The office employee then told me and my wife that before they could see me they wanted an immediate payment of $398 for 3-d x-rays. I then told this person since I have insurance that the usual procedure would be for the office to provide the service, submit the claim to my insurance company and then bill me for the balance. She said she would immediately talk to her insurance coordinator and left the room. She came back 10 minutes later and told us that we would have to pay $197 immediately and bill the insurance the balance. I reiterated that all dental offices we have dealt with did the service first, billed the insurance, and there would be an EOB for us to remit the rest. She insisted on this prepayment, we informed her that this is not the way we do business, and walked out of the office, That is why this office went from 5 stars to 1 star in less than a half hour.

Outstanding oral surgeon! I was comfortable during my procedure and was given appropriate meds…read moreafter the procedure to control the pain. Dr Kanter took the time to explain everything! The staff is friendly and efficient ! Office is cozy and clean. This dentist is highly reputable and my regular dentist and her staff told me he was the best! She was absolutely right.

Awful experience that I had a few years ago and still think about to this day. My jaw now clicks…read moreevery time I open it and I was not able to eat anything for 2 weeks after because I could not open my mouth. Truly a awful place

All three of my children grew up as a patient of Dr. Cannon and now my grandchildren are patients…read moreof his. They like going to the dentist so much that one of them wanted to have their birthday party at his office! Dr. Cannon lectures all over the world. He has very high standards and is very informed when it comes to new techniques and product safety. In addition, everyone on staff has a sincere caring attitude. I can't say enough wonderful things about them

Dr. Mark Cannon has been my children's dentist for the past ten years. His extensive expertise as…read morea medical professional has been outstanding. He continually offers comprehensive research-based practices and advice to promote my children's dental health throughout their lifetime. His staff is extremely professional and very courteous. I would highly recommend him to anyone in the northwestern suburbs of Chicago.

Thia is a really good oral surgeon. Has done a lot of work on mybteeth and I have had good results…read moreevery time. One goid thing about Dr. Dessner is that he does not charge for follow up visits, only for the initial visit for the procedure. I like that.

DENTAL IMPLANT Required... Currently have to get an…read moreextraction and implant for an old root canal that had fractured at the root... something I had an inkling was happening - but not showing up on x-rays in 2013... so I waited per my dentist, and now there was evidence of the exact issue in 2014... when I switched to a non-employer dental plan, which did not cover implants (urgh)... Anywhoo, that is the situation, and my impetus to find an oral surgeon that would discount to Cigna rates, even if they were considered out of network. Without insurance negotiated rates, the str8 OOP (out-of-pocket) for extraction, bone graft, post, abutment and crown... was in the $3700+ range. HOW I FOUND THIS OFFICE So, there are dental discount plans supposedly allowing you to get Cigna negotiated rates... i.e. 50% off, so the ROI seemed reasonable to spend $135 for that... would be made up in this procedure and then some... and I looked for an oral surgeon locally that was supposedly accepting of this - with a good review on Yelp. OFFICE / SERVICE Now FINALLY getting to the review... THIS oral surgeon was on the list and on Yelp... so I scheduled a consult, taking my general dentist's proposed treatment plan (he is a great normal dentist, but not sure about getting an implant done from him necessarily)... had the DDS email over the x-rays as well. Walked in, and the Russian (?) receptionist or office manager was a little aggressive about upfront charges for the consult $110, and having to get better x-rays ($230 / 450? don't recall a lot of numbers were flying at me) and what insurance I had, etc. It was a little annoying... I just wanted to get an idea of pricing based on the estimate I had already gotten, with the Cigna discounts factored in, because it seemed like the fee schedule would be significantly less... not the case. Regardless, it would have been nice to just get that there were expected charges and review to see if their fee schedule would be adjusted BEFORE I came in, that is essentially what I had asked for on the phone... and they said it would be handled at the appointment. Apparently I should have insisted. 8-/ SYNOPSIS The price was essentially the same as my dentist, and I didn't like the money-grubby vibe. The place was difficult to find, behind a McDonalds in one of those older 80s brown brick commercial parks... maybe I'm being a little judgy, but the basement sectional furniture does not give the impression of a successful practice... and the attitude from the office staff definitely chased away this client.

I would love to save anybody from this practice and the pain and grief they caused me…read more A few years ago I was talked into getting a crown on a tooth that was worn. I've had nothing but trouble ever since. Dr. Garfield wouldn't listen to me when I said the crown wasn't comfortable, but proceeded to talk me into a mouth guard, probably to just dismiss me, yet make a little more money off of me. He has since retired, but the people who took over are more about selling you fancy services than fixing teeth. I guess it's the new way dental offices are now days. It's all about the dollar and not treating their patients.

The best dentist I have had. The office staff is wonderful and his hygenist (Rona Wolf) is great…read more He is great for the entire family. He is gentle and calm with screaming children (and my child is a screamer). If you are looking for an office full of toys, they do not have it, but you will rarely wait. When you make an appointment they see you on-time. I even go during my lunch hour for my 6 month cleanings. Not to mention, I have a strange dental insurance, that is not accepted by most providers and they accept it.

Dr. Mincer is the consummate professional, his office staff is very kind, all in all with kind…read morechair side manner and very accommodating care I couldn't be more satisfied. This private practice periodontist will have my business until and unless I relocate. If his office is convenient to you,your gums deserve a visit!

As another person posted, Dr. Mincer is a good caring professional. What needs work is their…read morecustomer service. Frankly, it sucks. I wonder sometimes if they are overwhelmed. Their voicemail states that they will get back to you, but then they don't. When I call they get interrupted and say they will call right back, but then they don't. Or they say they will call you back later that day, then they don't. It happens time after time after time after time. It's frustrating. I want to like them a lot, but seriously, this needs work.

Wonderful practice, excellent staff, warm caring practitioners and even though we moved out of…read morestate, we continue to come for our cleanings and check ups when we come to town. Would highly recommend this dental practice and if you haven't gone to a dentist in years cuz you're scared, believe me, you have nothing to worry about here. They take great care of their clients and that is what makes this practice special!

This practice is ABSOLUTELY amazing! Recently, my daughter had some major swelling in her face and…read morewhile the dentists were on a work trip, Wendy, took my phone calls from 9PM until 3:45AM (!) to help figure out what needed to be done to best help my daughter get the needed treatment. Wendy, stayed in contact with me through this entire ordeal and it was quite an ordeal! They had Dr. Limardi was waiting for us! They had an oral surgeon appointment ready for us as well! The care they provided was absolutely AMAZING! I cannot thank all of you enough for helping us get through this very scary experience!