I was a patient at this surgery in 2013 until I moved and I found the doctors and nurses all nice and professional. It was easy to get an appointment if you were okay to get it next week and if it was urgent you called at 8.30am to get an appointment until 11am the same day.
The surgery is quite small but they have access for wheelchairs. I only found one particular receptionist always behaving quite rude and bored as if she couldn't be bothered dealing with all the patients. Often I found myself waiting at the reception desk, being completely ignored when she was on duty. Her colleagues were different. I hope this has changed by now.
This surgery has a break from 1pm-3pm every day except Wednesday. It's a 10min walk in either direction to Shepherd's Bush Station on the Central Line, to Goldhawk Road Station on the Circle and Hammersmith & City Line, to Hammersmith Station on the Piccadilly Line and to Kensingtion Olympia on the Southern Line, Overground and District Line. The Brook Green bus stop which is served by the buses 220, 283 and 295 is only 5min away. read more