Absolutely the most irresponsible, illogical company I have had the displeasure of working with in…read morea long time. Beware of the sneaky tactics they use to terrorize and intimidate you. Here's the story: We pay online every single month for our apartment at Avalon Piscataway. We select "pay all." We pay. WITHOUT WARNING a terrifying letter shows up in our email that we haven't paid water and sewer so a letter comes certified mail from a lawyers office Griffin Alexander who apparently is in the excellent and responsible business of doing business with Avalon Piscataway who can't even be responsible enough to send a reminder that the payment might be overdue. Again, we pay on time every single month and click pay all. I can't wait to complain to corporate, report their terrible law firm to the NJ board and move out. It should be noted that Avalon Piscataway won't even speak to you about the matter. Per the horrific letter, you must call their attorney like a criminal. This is an unethical and immoral business practice. The trash will knock you over as well as the dog feces everywhere. I'm wondering if the good reviews are from the employees pressured to build this place up. Cheap construction, fire alarms going off in the middle of the night for two hours minimum, parking lots not plowed and I was going to keep quiet about all of this until I got their will you marry me letter in the mail. With the nerve to charge me a $225 fee to not even send a courtesy email that there might be a problem. Find a different place. For me. I care about you.

I moved to this community august 2020 and as I've said before this place is great the staff at the…read moremanagement office are very professional and helpful . I originally moved into an apartment in the main building but decided I needed more space and privacy so I moved to a townhome in the same community. They accommodated me and made me really happy . I'm not an easy person to please. Lol !! Thank you Samantha , Christina , John and Chris you guys have a lot of patience and are beyond professional not to mention I love it here!!!

The maintenance Team at the Higjlands is always 5 star service. Thank you for your kindness!!read more

We were scheduled for a tour of a 1 bedroom yesterday. When we arrived we were greeted by Ella. She…read morewas very sweet and knowledgeable about what was available and what we were looking for. Hands down this is one of the best properties we've toured in a long time. Thank you Ella for helping us fall in love with our soon to be new home!

3+ year resident at Pleasantview Gardens. Be aware: management will attempt to charge you for items…read morelike blind replacements that legally qualify as normal wear and tear under NJ tenant law. When questioned, they doubled down and threatened the same charge at move-out. The blinds in question are visibly low-quality -- yet somehow the tenant is expected to foot the bill. If you value transparent, fair property management, look elsewhere.

Overall, I had a great experience with JCM Living. I initially was trying to rent at another…read morelocation and Ty was very helpful. The first apartment I saw was too small and would not meet my needs. Ty sent me over to Pleasantview Gardens and I was able to find a nice townhouse there. There were no major issues and if there were any, they were taken care of right away. The property is well taken care of. Everyone is always very nice and you will have great neighbors. The lawns always look great and it is very safe. You also won't have trouble finding parking. Sara Bellini in the office is always amazing. She is super helpful and quick to respond. She also handles things in a professional manner. Carlos, the electrician is also very helpful. Everyone there is very nice. I'm sure anyone would be pleased with the service.

Emily and Nyssa were a brilliant tag team !…read more They patiently answered a lot of my questions ! And I have a lot of questions We were also very picky about what we wanted. And she was able to understand exactly what we needed - a perfect apartment Seems like a great place managed by a great team ! Thanks again

Very nice apartment, we particularly like the management in leasing office. Always ready to help…read moreand with a big smile. Hurma, Aris, Krystal and Desiree you guys rock. We are in these apartments from 2 years and never had any major issues. I would definitely recommend this community to my friends and family.

I've lived here for 4 years and couldn't name a single complaint. Barbara the property manager is…read moreamazing always on top of things. She has always been very responsive and makes herself available when needed. I only had 1 maintenance request ever and it was handled within 24 hours, called after work one day and they were at my door first thing the next day to repair and solve the issue. Grounds are always upkept and nice and they stay on top of things when there is snow on the ground not just clearing it when it falls but cleaning up more during the day when there is less cars in the lot. Everyone I've meet here is very friendly and nice. I couldn't ask for better neighbors or a place to call home. Apartment I moved into was freshly renovated, new cabinets, new counter tops, new appliances, new deck. If you're looking for a place to call home in the area you can't beat when they offer here.

My son and I moved in our apartment on August 1, 2024. Our neighbors are amazing. The grounds are…read morewell maintained and Barbara is extremely pleasant, helpful and warm. I absolutely enjoy calling Birchview Gardens home. Might I add, I enjoy going on late night walks because there is so much lighting that allows me to feel safe. Great place to live. Cheers to you joining our community. :)

DO NOT RENT THIS PLACE!! ROACHES! SCAM!!…read more This complex is horrible The units are outdated filled with bad handy work, gaps in every part of the unit. There are roaches and they do nothing. The trash piles up for an entire week attracting Vermin. The water pressure is non existent. The parking fills up horribly, as if no one goes anywhere or they have extra vehicles not being regulated. There is no security and porch pirates run rampant. While living here I have complained to the offices and they have done nothing to fix any problems. Please don't not rent from these people! Will be filing a formal complaint with the BBB to shut this crap hole down or atleast get new management, this is pathetic and no one deserves to live like this.

I have recently moved out after having resided at Tanglewood Terrace for 4 years. During that time…read morethere seems to have been much instability within the management, as we went through several property managers within that time period. Although maintenance requests were addressed in a reasonable amount of time (for the most part), there was never any updates made to the apartment at all in the time I lived there, not a single one. The appliances, rugs, paint, fixtures and pretty much everything about the properties were dated when we got there, let alone 4 years later. There were several occasions in which the water was shut off without any prior notification. What would it have been to the property management to send our a mass text message or email to the tenants to let them know the water is being shut off? This past winter there was also no hot water for about 48 hours. The laundry facilities on the properties often do not work, and have eaten my money. I even had a maintenance man look at a dryer while it was malfunctioning, and said that nothing could be done - no offer or reimbursement either (even though I told him that this was not the first incident and have been left with wet unclean clothes on several occasions). The parking lot conditions during the winter time after it snowed were hazardous at best. There was never enforcement of parking for visitors, which made spots limited and I infrequently got a spot close to my apartment. Although there were several notices sent to tenants of the complex regarding cleaning up after their dogs, the complex was often full of dog feces. Upon moving out, I had met with the most current property manager and was told that I would hear back from him. Although I've put in several calls, left messages, and emailed him there has been radio silence. In the rare event that I did receive a response from the property manager, I was offered excuses that the office has been very busy. Clearly, there seems to be no sense of management or productive efficiency anywhere on the premises. There have been countless times that I have not been able to get in touch with anyone in the office. I have even attempted to walk over to the office during regular business hours and no one is there. The day of move out we were supposed to do a final walk through. We walked down to the office but there was no one there perform the walk through with us. The clock on the office management door said that they would be back at 2:30pm, so I waited out their return until 3pm, no one showed up. We left our keys and our forwarding address in the apartment, and never heard anything from the management. We had some holes in a carpet, which was already old when we had moved in 4 years prior. I was told that I would get a quote for the carpet based on how old that carpet would be. I never received the information regarding how old the carpet was, or explained as to how they calculated the number. My roommate had received her portion of the security back and was disappointed to say the least with what was given back to us with no explanation. I on the other hand (over a month later) am still waiting to see my security check. After emailing and calling the property manager daily, I was finally informed that they received the check back and that there was a mailing error. My guess is that they did not send it to the correct forwarding address in which I had provided them on TWO occasions. But that is pure speculation. This spring/summer so many residents have left, and it is a clear indication of the poor management and indecency of the properties in this complex. Although the apartment was spacious and was a convenient location for my proximity to work and get places, the downfalls out-weighted the benefits by far. I was extremely disappointed with the lack of care, maintenance, and all-to-often inconveniences of life at Tanglewood Terrace. I am so glad that I have left that place, and urge any prospective tenant to look elsewhere for a more enjoyable lifestyle. I hope that Tanglewood makes some serious changes.

The rating is for the maintenance guy named Steven, who came to fix a leak in the toilet. He was…read morejust nasty and disrespectful because I told him that the toilet wasn't corked properly, which it wasn't. He did sloppy work and had an issue with me asking him to redo it. His first response was to say someone must have sat on the toilet, and I responded and said no one sat on the toilet. Mind you, the water line for the bathroom toilet wasn't even turned on, so why would someone sit on the toilet? Plus, the toilet is still dirty from the work he did. He then said he knew his work, and he does immaculate work or something to that effect, and I told him I took a video of the work he had done, and this is how you left it. After I said that, he told me to stop talking, and I was taken aback when he said that. I told him not to talk to me like that, and then he said if I knew he left it like that, then I didn't need to be talking. It turned into a back and forth, and I told Steven that he needed to take accountability and not try to make it look like I did something to the cork job he did. The negative interaction I had with him was unnecessary because I'm a tenant who lives here, and I should not feel uncomfortable living here because of this incident. I feel that this situation would not have transpired if he hadn't told me to stop talking while also implying that someone in my apartment had messed up the cork by sitting on the toilet, which was not true. I guess he expected to speak to me however he pleased and not get pushback. He was very unprofessional and disrespectful. And when I told him I was going to call the property manager to let him know what was going on, he told me he wasn't scared, no one expects you to be scared. But what's expected of you is to be respectful and professional. While I was on the phone with the property manager, Lawrence, he then decided to rip off a small piece of the cork glue where it was already sloppy and stormed out of the apartment. Like I told Lawrence, I do not want that maintenance guy to ever be sent to my apartment again to fix anything, and I'm calling corporate about his behavior because it was uncalled for, and he was combative.

Update: PLEASE BEWARE! Do not move here if you are looking for a safe community. This complex is…read morethe GHETTO. The property looks nice from a quick glance and the apartments look decent But, unless you plan to live in a dangerous environment this is the place for you. The leasing office staff, one person in particular, is unbelievably nasty and will speak to you with so much aggression and disrespect right from the get-go. Their maintenance crew is atrocious! They are extremely unprofessional, incompetent, and disrespectful. To make matters worse, they're allowed to do so, management covers for them and takes no accountability for anything. Additionally, They do botched repairs, "patch work". The bathroom toilets are obnoxiously loud. You can hear your neighbors flush their toilet in your sleep. You will have to miss work from time to time due to frequent inspections FOUR times within a year. They are in your apartment as much as you are. Their parking policy is an absolute joke. Onsite Management, and their sketchy maintenance crew cherry pick which tenants' guests have the privilege to park anywhere they want. Vehicles without parking stickers are supposed to park in the visitor's parking area. Certain tenants' guests are allowed to park in residential parking areas with zero consequences. There are so many red flags at this property. People with multiple vehicles gatekeep parking spaces from tenants' who actually live here. For the health and happiness of your family, do yourself a favor and find somewhere else to rent!

I have a relative who has lived there for a few years. My review is to address the situation with…read moregarbage and recycling. This picture sums up what it's like. The cans fill up quickly and they are only emptied once per week (mostly). Imagine if people were coming to visit you and this was the view as they enter. Something needs to be done. Most of the stuff in the recycle bin is not recyclable, and not collapsed or folded. The garbage is overflowing and the flies...OMG the flies. Someone is going to get sick if one of these flies gets into their home and unknowingly touches their food. This is just disgusting and completely unacceptable. And this is every week. Rent has increased close to $400 dollars in the last five years, but services are less. Rather than increase pick-up to twice a week, they let this continue. Part of the problem is the tenants, but complex this big should have the trash picked up twice per week. The people who work there don't live there, so they don't care. If you can afford the extra $, chose Tanglewood or Ridgedale, both are super clean. If my relative could afford to move they would. However, I think appropriately timed garbage pick up should not require an additional $400-$500/month in rent.

I have lived in 4 Piscataway apartment complexes in the past 5 years…read more 2006 - 2012: Carlton Club Apt (1 bedroom) 2012 - 2013: Plesantview Apt (1 bedroom) 2013 - 2014: Plesantview Apt (2 bedroom Townhouse) 2014 - 2015: Royal Gardens (2 bedroom) 2015 - 2016: Aspen Court (2 bedroom with Den) My most pleasant experience was with Royal Gardens. My worst experience was with Plesantview. Carlton Club Apt Pros : I had great / quiet neighbors. I never really had any maintenance issues. Once, the central air broke, and the 2-3 other times they just needed to replace the air filters. Maintenance always resolved the issues but usually not within the same day. For the central air it took them a bit longer because they had to hire a professional. Upon move out, they were fair. They charged me for the items I should have paid for (not cleaning stove and a door I busted up) and nothing else. Cons: No dishwasher / No in home laundry. Maintenence is good but my best Maintenance experience was with Royal Gardens. Overall, GREAT place to stay if you don't mind doing the dishes and going to the laundry mat. I only moved out because my fiancee's lease expired later than mine.