We were headed West on 76 and needed an synthetic oil change. I called ahead and Tina & Glen were…read moreso kind to make sure they had the right filters and oil for us to make the stop! Great service!

These people work hard and care for the community-- this is the place I get my gas on a regular…read morebasis. Grateful for Rich and his team here.

Scott and his team are amazing!! We had issues on 76 heading camping and we stopped here for help…read more They got to us quickly and didn't change us to diagnose the bad tire and put put our spare tire on. Highly recommend this place!!

Cannot say enough good about this place. Would give 20 stars if I could. I absolutely love Scott…read more Thank you for handling all my mechanical issues and tires on all of our vehicles. pricing is so reasonable, Scott and his crew is so knowledgeable.

if there were 10 stars, I would choose them. volt meter…read morebottomed out and barely started in Colorado. Trey checked all charging systems, changed battery and had us out in half an hour. whew!!!

I had my truck towed from Neb. to S&S on Wednesday, the 24. Asked to be notified when truck arrived…read moreand estimate on repair, never happened. They were closed the 25,26,27 and the 28 I called on Mon the 29 to inquiry if my truck had arrived. I was told, the truck was ready to be picked up and that I had been contacted. I checked my phone; I was never contacted. She stated she did call, I asked what number she used she repeated my number. So my phone is a Lier or she is, front desk help is worthless. Then I was charged 300.00 labor for a job that would take fifteen minutes to perform, (replacing ignition coil). I have replaced many of them, one 7mm bolt to remove them. I was then charged $74.70 for a single ignition coil, when you can purchase a pack of eight form Ford Motor company for $82.00 dollars. I was then charged $15.00 dollars to replace a spark plug, that I paid $7.00 dollars for, also from Ford, that I had replaced two weeks earlier. If that spark was replaced whom ever did it should have noticed it was new. Then I was charged $7.49 for hazardous materials. Not even sure what that is and still never received an estimate or gave permission to do repairs. To sum it up I paid over $400.00 dollars for a job that took less then 15 minutes to complete.

My son's car stranded him 20 miles from Sterling. He and his amazing girlfriend are in the middle…read moreof an epic move from Boston to LA. Herzog was there every step of the way. They even recommended a nice hotel, drove them there and picked them up after top quality automotive car service. What a class act in Sterling, Colorado!!!! Thank you for taking care of us!!!

The guys at Herzog are awesome! They do quality work and it's pretty quick! Great environment! They…read moredo solid work and know how to fix the problem the first time around

I am extremely disappointed with my experience at A & R Automotive Services in Brush, Colorado…read more In February I brought my vehicle in because it had a torque converter shudder and rough idle. According to the invoice the technician suspected the torque converter might be damaged but recommended performing a transmission fluid flush with additive and then reevaluating the vehicle. When I scheduled the transmission service I spoke with a younger employee who told me there was a "50/50 chance" that the flush could help the problem. I understood there was no guarantee but based on that information I chose to proceed with the service. When I returned to pick up my vehicle after the transmission flush I was immediately met by an older employee who appeared angry before I even had the opportunity to ask about the car. He started raising his voice and repeatedly telling me that he already knew the transmission flush was not going to work and that the vehicle was not fixed. This happened before I had even asked a single question about the repair. Naturally I asked why the service had been performed if they supposedly already knew it would not help. The older employee became increasingly confrontational and repeatedly claimed that he had told my spouse and another person months earlier that the transmission was beyond repair and that the flush would not solve the issue. The problem is that this directly contradicted what I had been told when scheduling the service. The younger employee who originally spoke with me was present and stated that the older employee had "misspoke" and that the service had in fact been presented as a 50/50 chance. Instead of receiving a clear explanation I found myself caught in an argument between employees who could not agree on what had been communicated to the customer. The older employee continued to act aggressively repeatedly shoving paperwork toward me and demanding that I read it while talking over me. When I pointed out inconsistencies in what he was saying he became defensive rather than addressing my concerns. Meanwhile the younger employee continued repeating that the older employee had "misspoke" without providing any meaningful explanation. What upset me most was not that the repair failed. I understood from the beginning that it might not work. What upset me was the aggressive, confrontational, and unprofessional treatment I received when I asked reasonable questions. I left feeling talked down to, dismissed, and pressured rather than treated with respect. Customers deserve consistent information, honest communication, and professional treatment. Unfortunately, that was not my experience here.

Excellent staff, Great work. They have done my automotive work for several years, on several…read moredifferent cars and trucks. Fair and honest with excellent machicanics.

We took my wife's truck in and got a speedy return however we did not get the same service when it…read morecame to the repair at no point did it seem the technician the service writer or the desk lady were in contact with each other and they definitely did not stay in contact with us. The repair was supposed to be a few day and took three weeks. My wife revived a text message saying the truck was ready with a price tag around 400$ more than the last quote we got which was no surprise being the quote changed multiple times. I called and TY the owner answered with a manor that seemed he didn't know any of this was going on. After talking with him a bit we agreed to meet in the middle of the highest and lowest quote we received. When my wife showed up to get her truck she was treated as if she didn't even matter. There was no remorse for the lack of professionalism.

These guys are great! I was traveling through and they fit me in and fixed my truck. Price was…read moreextremely reasonable. Atmosphere was comfortable and relaxing while I waited. Wish I lived closer I would take my truck here for everything! Very impressed!