Our cat Roo stayed at Puppourri Pet Resort from September 26-29, 2025, and when we picked her up,…read moreshe had a large untreated wound across her upper back and neck. We had to rush her straight to the emergency vet because she was bleeding, in pain, and terrified. The manager later admitted that Roo was kept isolated and wasn't given her prescribed daily medication while she was there. We were never called or informed that anything had happened to her. No one reached out to tell us that our cat was hurt, covered in blood, and needed medical care. The emergency vet confirmed that her injury was serious and required immediate treatment. She now needs her bandages changed and wound care every two days, and we still don't know how long it will take for her to heal. So far, we've spent over $2,000 trying to save her. We've filed complaints with the PA Department of Agriculture (Bureau of Dog Law Enforcement), the local SPCA/Humane Law Enforcement, and other agencies, and are pursuing legal action so no other family or pet has to go through something like this. Please double-check that any boarding facility you trust with your pets is licensed, inspected, and properly trained to handle medication and emergencies. Our sweet Roo is suffering, and we just want to make sure what happened to her never happens again.

Pet Owners: Please Read Before Boarding at Puppourri Pet Resort…read more Our cat was boarded at Puppourri Pet Resort from September 26-29, 2025. When we picked her up, she had a large untreated wound extending across her upper back and neck area, serious enough that we had to take her directly to the emergency veterinary hospital. The Manager of Puppourri has acknowledged that during her stay, our cat was kept isolated ("locked up") and did not receive her prescribed daily medication. We were never contacted or informed about her condition while she was in their care. They did not bother to call us to let us know she was covered in blood, in pain, and alone. They did not even try to get her any kind of help whatsoever and instead locked her up. The Emergency veterinarian confirmed that the injury required immediate medical treatment and that she continues to need ongoing wound care. She requires veterinarian care every 2 days so far and we do not know if our kitten will survive or not. We have spent over $2,000 since she was injured at Puppourri Pet Resort. We want to do our part to ensure that no Pet is mistreated and neglected and we have filed complaints with the Pennsylvania Department of Agriculture (Bureau of Dog Law Enforcement), the local SPCA/Humane Law Enforcement, and other agencies, and are taking legal action to help ensure no other pet endures something like this. Please verify that any boarding facility you use is properly licensed, regularly inspected, and trained to handle medication administration and emergencies before leaving your animal in their care. Our sweet little kitten is suffering.

Dog Gone Walking has been walking our French Bulldog, Lincoln, for about 2 years now. The entire…read moreDGW team is amazing. They go above and beyond for Lincoln and treat him like one of their own. They walk him and play with him, and even take care of his unique Frenchie needs in the extreme heat. They leave us notes in a journal keeping us posted on how the walks go.They're also very accommodating with our crazy schedule. We love DGW so much that we've even recommended them to friends. If you're looking for a dog walker in the city, DGW is the company you should go with. They're awesome people who you can trust to treat your pup with as much love and attention as you do. They are the best and you shouldn't think twice about hiring them! :)

Hands down best cat sitters I've met. Responsive, respectful and reliable. Mat checked in everyday…read morewith thoughtful status updates and pictures of our cats. Thank you for giving us peace of mind when we were away.

Sara is fantastic and I highly recommend her! For the past year my dog Max has been receiving…read moreweekday daily walks and I only wish I had done it sooner. When I come home from work Max is calm and I don't feel so guilty being gone all day. When I travel Max stays at Sara's and has a great time socializing and playing. I really like that Sara sends me pictures and videos of Max while I am gone and the online scheduling and payments are convenient.

Went out of business without telling scheduled customers, did not respond to any attempts to…read morecontact, and did not show up for scheduled services.

EDITED - 11/21/19 I have reduced a few stars because Two…read moreDads reduced 30-minute walks to only 20-minute walks. The price has actually increased, not decreased, which I found to be odd. As an owner of an athletic / energetic breed, I'm not sure if we will continue to pay for a mere 20 minutes when many other insured Pittsburgh companies charge the same price for 30 or even 45-minute visits. We still love the people behind Two Dads, and continue to support them, but they are now seemingly out of our budget.

Michael and Luis make a fantastic team and we are so lucky to have them as part of our pup's…read morefamily! Booking is easy and painless. Luis is gentle with our girl who can be a bit timid around strangers which has been so helpful. These guys are professionals, and I'd recommend them to absolutely anyone.

RUN AWAY! Completely unprofessional staff. They can't treat a dog unless it's drugged because they…read moresimply aren't good at their job. Same experience as another post here, management speaks horrible to customers, they don't need anyone's business. Not a place to take your dog if you truly care about their health and want them to live a happy life.

I was recommended here by my sister in law and I have to say I'm so thankful. Dr. Braun is…read moreamazing! She is thorough, kind and you can tell her true passion is caring for your furbaby. I know when I go that my 2 babies will be taken care of like they are her own. The staff is very friendly, kind and accommodating and the entire place is very clean and comfortable. Would highly recommend!

I can't speak for the Pet Resort side of Woolfles, but we did stop at their bakery to pick up some…read moretreats for our dog and her dog friends. Woolfles has a fun selection of cookies and bakery items to choose from. The woman working there was very friendly and helpful! We were visiting from out of town, but we will make a point of visiting Woolfles whenever we are in Pittsburgh!

We have been taking our dog here for about a year. Never had any issues. The entire staff is…read morefriendly and easy to get along with. He loves it. We have also had him stay for several nights a few times in the past year while we traveled and were pleased with how he was taken care of.

We took our two frenchies to get groomed at Valerios. It was their first time and I was super…read morenervous. Jenny and Joe are great with the animals and you can tell they are real dog lovers. They spent time getting to know our little buddies before we left. They do the grooming right out of their house. There is a great fenced in area in the back for the pups to play. Leo and Nilla were beautiful and fluffy! Jenny does a great job, is personable and kind. Other services are offered as well such as daycare! Try them out! So glad I found someone I can trust with my babies.

While we were in town for a family reunion my husband and I needed a place to take our five month…read moreold puppy and decided to try See Spot Run. The owner was friendly and incredibly helpful when it came to pick-up and drop-off times. They have indoor and outdoor play areas and even have a little pool for the dogs to play in. While our dog was happy to see us when we came to pick him up, he seemed just as content to hang out with the owner and couldn't stop licking her! He was absolutely exhausted after playing there for a few hours and slept the entire four hour drive home plus the day after!! If we lived closer we would definitely be dropping him off there regularly. I cannot recommend this place enough!