5 Star Custom Upholstery is WONDERFUL. I had such a great…read moreexperience with them, from start to finish. They re-upholstered a day bed for me and did an absolutely beautiful job. I was also pleasantly surprised that they brought me the left over fabric, from my re-upholstery job. It is not too much, but it is enough for me to take right back to them, and order a few small accent pillows to match the daybed. (Which I plan to do soon.) They could have discarded the fabric or made pillows to sell in their shop, and I would never have known the difference. The honesty meant a lot to me. And speaking of fabric ... they have zillions of beautiful choices, in all price ranges. They were very patient with me and I am a person who does thorough research and takes her time, before I finally make a decision. I will admit a lot of places would have likely become annoyed or frustrated with me, for taking so much time and visiting the showroom to look through samples, over and over and over again, requesting pricing. But they were very kind and pleasant and willing to check pricing for me on many fabrics, many times. I also felt they charged a very fair price, especially considering the craftsmanship and turn around time and their willingness to do the pick up and drop off. The turn around time was so much faster than I expected. It was the holidays and I had to request they hold the daybed a few extra weeks for me, due to my extra traveling and holiday activities. True to form, they were very accommodating and understanding. If you find this review, consider yourself DONE looking for a quality re-upholstery business. 5 Star Custom Upholstery has earned a customer for life, in me. I think it would be impossible to find a better experience anywhere else.

Excellent customer service and a beautiful upholstery job on two old chairs in need of TLC. They…read morealso did pick up & delivery, which was super helpful.

I don't think I have ever taken the time to give a review for anything before, but for this I…read morecannot leave unsaid... DO NOT EVER GO HERE! I found Smith's after a quick google search for an upholstery shop in Athens - not seeing many other options, I went there because of their said "4 star" review. All I needed done was just a SIMPLE button cap replaced on a couch seat cushion. I got to his shop first thing when they opened, and from the start, noticed that he was short with me and seemed a little frustrated. But, he said he would go ahead and do the repair right away if I wanted to wait. After about 10 minutes his wife dragged out the cushion to give to me - Except there was now a nickle-sized hole popping out of the cushion fabric from underneath one side of the button. It was very obvious that the fabric had been cut or torn in some way, and the white batting from the cushion was now showing through from underneath the button. I know for a fact that there was absolutely no hole in the fabric when I brought the cushion in, because I actually took a picture of it before I went in. Absolutely shocked at what I was seeing, I questioned his wife about the hole and all I heard from Mr. Smith from around the counter was an angrily "THAT HOLE WAS ALREADY THERE, JUST GET ON OUT OF HERE! GO!! I DON'T HAVE TIME FOR THIS!" I insisted that something was not right, and that something needed to be done. He continued to yell and berate me, claiming "YOU YOUNG PEOPLE JUST COME IN HERE AND TRY TO TELL ME HOW TO DO MY JOB. NOW GO ON! I SHOULD HAVE NEVER DONE THIS ANYWAYS, IT AIN'T WORTH MY TIME!" Continuing to insist that I was not leaving with my cushion in the condition it was, he ended up taking it back. I watched him try to fumble around with the button in an attempt to shift it over to "hide" the hole. He then proceeded to cut the button off again and began to try to stitch the fabric back together where he cut the hole - all while continuing to grumble and yell at me from behind the counter. Brought back out to me, the hole and tear in the fabric was still showing, and I continued to say so. He yelled for me to "just not to mess with it" - which is a crazy suggestion given that it is a couch cushion that you sit directly on, over and over. He then demanded that I just leave and never come back, all while NEVER ONCE asking to be paid the $25 he said upfront was his "minimum charge" for anything. Still in absolute shock at what had just happened and the manner in which a business owner was handling a situation and treating a customer, I took my cushion and left. Long story short - that afternoon I found DTM Upholstery in Watkinsville who went above and beyond to try to repair what had been done. I cannot say enough about their genuine care and service. Confirming what I had predicted had happened, they showed me how he did in fact either mistakingly cut the fabric with his scissors while removing the button - or in a rushed and lazy effort, yanked the end of the string through which could have been caught on the fabric, causing the tear. I also learned that this was not the first thing they have been brought after a incorrect and cut-corners job done by him... and that was his known reputation. While you don't often expect a professional to mess up such a common and routine repair, I understand that people do mistakes. However, there is no reason, whatsoever to behave and treat a customer in that way, all while never admitting or owning up to their mistake. That is where the true issue laid. It was the most surreal and unprofessional experience of my life, and I can't even understand how he is in business. I am sure he has made some customer "pleased" with his work, but to know that a business owner is capable of handling a situation is such a way is mind-blowing. So if you read all of that and made it this far, please consider this your warning of what you may encounter at Smith's Upholstery Studio. Don't waste your time - just go on over to DTM Upholstery instead!

What a complete jerk! As a local interior design, I found the owner to be rude and unprofessional…read more I will keep taking my business to Atlanta if Smith's Upholstery is my only option in Athens.

Scott and his team are true professionals. They were able to get my carpets cleaned just in time…read morefor the new owners on our home. Thanks again Scott!

We used Citrus Solutions for the first time on December 16, 2016. The young man that did the job…read morewas very nice, very respectful, and very quiet. However, just as he was pulling out of our driveway, my husband took a paper towel and just rubbed it over the top of the carpet and the paper towel came up very dirty. The carpet looks better but when he rubbed that paper towel across it there was dirt on the paper towel. We will not be using Citrus Solutions again.

They showed up on time, were very courteous, and have fair pricing ($40 per room flat), but my…read morecarpets don't look any cleaner. I didn't have any crazy stains or anything, just normal high traffic areas that were starting to look dirty. Unfortunately these areas still look the same. Nice company, but no results. Waste of money.

Antoine came out and gave estimate he returned to do the…read morework as outlined. Antoine was friendly, timely and professional. The carpet looks great. Highly recommend this business

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.