My great grandmother's bedroom suite was in need of repairs, and I honestly wasn't sure if it could…read morebe fixed. The drawers wouldn't slide in and out. The bed frame was broken. The veneer was off in several places, and the wood was dried out and cracking. It held a lot of memories, so I didn't want it to lose the character and charm. He did an amazong job. He is affordable, honest, and takes pride in what he does. We truly enjoyed our visits. We've since used him for dining room chairs. He told us from the beginning that some may not be salvageable (broken backs and missing pieces). However, he was willing to try and made 3 really good ones! I drive almoat 2 hours, without any second thoughts, because his work is some of the best I've ever experienced.

Unprofessional! Josh Cook and Mike are quick to talk about money and payment but terrible at…read moredelivering the actual service and communicating! They gossip which is highly unprofessional. Their work is incompetent, incomplete, and we had to follow-up multiple times to get the work done. Mike vents and uses the customer as an outlet to talk about his personal problems. Who does this?! Terrible company and terrible services. Not worth it at all!!

Josh and Mike were great! Fixed my bed which the legs snapped and they came out and got it taken…read morecare of. Also on top of that.. they went above and beyond and assisted with the move! Definitely recommend!

Mr. King was polite, on time, didn't have the part but got it within a day or two and got it…read moreinstalled on a weekend. Always our first call.

Able to get an appointment for an appliance repair in less than a week. Arrived on time with parts…read morethat were required. Finished promptly.

Brad was not only unhelpful, he was rude and arrogant. They have little expertise and seem not to…read morewant to help in any way. Too many other appliance repair services to use them. Thermador recommended them but they don't seem to want to service anything. Kyra was very polite and scheduled the appt other than that, poor service. Repairman talked to Brad and when they found the original part was discontinued, they literally said " You're out of luck"

The gentleman that came out was very nice! We had to speak to each other thru his Google Translator…read moredue to our language barrier, but it wasn't a problem at all! He's only been in America (for Ukraine) for 100 days! Welcome!!

Travis and Jeremy were fantastic. My dryer went out and i called to get a quote. They were on their…read moreway to check it out in 30 minutes, fixed it in about 20 and were pleasant and informative the entire time. Complete professionals. Would definitely recommend!

Really horrible! Had been trying since March of 2020 to get on the schedule. Finally a "new"…read morecustomer service rep reached out to bring customers up to date and schedule. After a few months of back and forth e-mails with promises to pick up my furniture from Atlanta, restring and power-coat it, NOTHING!! I can't imagine them staying in business.

This company exceeded all our expectations! They refinished and re-coated 15 pieces of our outdoor…read morecast aluminum furniture. When delivered, the furniture looked and felt better than when we bought it. An amazing job! (You may have to wait in line to get your furniture done, but they are worth the wait!)

BUYER BEWARE! I took my upright cucumber cleaner to be cleaned and serviced. When I picked it up I…read moreopened the front door of it and noticed that the inside of the vacuum was as dusty ( to include one of the filters) as it was when I took it in. When I asked the employee about it he told me that "they were not a car wash"... I have no faith in that any work was done to it with the exception of adding a bag. I was charged $35. I will never be back or recommend this place to anyone

The only place I go for repairs, or to buy a new vacuum. The owner is incredibly knowledgeable,…read morefriendly, and can fix just about anything vacuum-related. I've tried other places that charge way too much, or don't get my items fixed on time. This is the only place for a country mile worth your time, and your hard earned money.

Unfortunately I can't recommend this firm. I do not believe the lack of transparency in their…read morecommunication regarding parts availability (I am carefully selecting my choice of words) and I am totally disappointed with what I consider to be unsatisfactory customer service. My refrigerator was not repaired and my dryer part was not ordered as they told me it was unavailable. I expressed my concerns to the company. My view is they got paid, moved on to another service call opportunity (with a new fee) and I have the impression "they don't care about customers." I don't consider the employee I talked with on the phone as professional... look at the photo of a "piece of tape which was the repair of a dryer button." Question...would you be satisfied? I was told they could not get the part (Kenmore Dryer) because it was unavailable. They advertise on the Internet as working on the Kenmore brand. I contacted two places which had the part in stock. I could write more (especially about the washing machine) but decide for yourself whether to use the company. I learned a $187 lesson...

poor customer service from the tech to management. waited a month for the parts to come in then…read morethey showed up with all the wrong parts. absolutely no customer service or care for the customer. I wouldn't recommend service Max to anyone.