Updating my review as we have been at the center for another year, and leadership has turned over…read more My son is newly 3 and still loves going to daycare! His teachers are wonderful partners in raising him. He moves between the 2s class and the 3s class regularly and is always so excited to find out what class he will be with that day as we prepare to transition him up to the 3s once his potty training is a bit more consistent. His teachers have been great working through the process of potty training! I still highly recommend this location.

Kindercare and the center director,  Ms. Brittany, have such a special place in my heart! My almost…read more3 year old daughter has been enrolled there for almost 2 years and she has blossomed beautifully during this time. The staff at kindercare have been extremely loving towards my daughter and have provided the foundation for not only her social skills but for her learning. At such a young age the kids are exposed to various learning activities that teaches them all sorts of things from fossils to meditation. As an elementary school teacher for 7 years I can't stress how important it is that children start elementary school with a good foundation. Kindercare offers just that. At the age of 2 my daughter knows her shapes, her colors, how to count to 30, her alphabet, letter sounds, the days of the week, the months of the year and so much more. I know that when she starts pre-k or kindergarten, she will be more than ready. Everyday when I pick her up she tells me all that she did that day and she tells me about all of her classmates and teachers. Being able to interact with different kids and teachers has been invaluable to her social development and the development of her communication skills. Most importantly my daughter enjoys being there. My family and I love the app because we get to see my daughter during the day. The pictures and videos are a testament to all that they do there. I am beyond appreciative of all the staff members that have interacted with my daughter and have even facilitated/ helped with her potty training journey! They even offer Phonics to the kids, which helps them build the foundation for reading and writing. I have nothing but love and appreciation for Kindercare and know that my daughter will have very fond memories of her early years and a strong foundation for the years to come.

Have your child go elsewhere. Inconsistency with staff and poor infection control .....not to…read moremention, if there's an issue in regards to the event of that day, no one seems to know anything

In my original review, I was very pleased with the facility. However after the change in management…read morea few years ago, probably around end of 2018, I removed my daughter from this facility. Management was definitely not the same nor the positive vibes there used to be. The teachers were still great with my child. However, the way issues were being handled, was not satisfactory. I was no longer comfortable in trusting them with my daughter as issues were not resolved fairly. The plus side was I was not charged any fees for having my child removed immediately. I enrolled my child in a different TLE location and was pleased with the new location which abided by policies and comforted me to trust them with the care for my child.

It's been two months since enrolling my son. The service they give is on point. They want you to…read moreknow they will be an ear and answer any questions you have. You can tell they love their kids. As for my son, He definitely has learn so much. He is eager to use the restroom on his own. His teacher Mrs Riti is very sweet . He still has a lot of growing to do as being on the spectrum has its moments but he is very smart and willingness to learn. They are patient with him and understanding when it comes to being neurodivergent. The care they give to all their students is outstanding. I'm a mother who calls a lot checking in how his day is going and they always take the time out to assure me he is doing good or it's just one of his days. All the kids love when I come in the room for pick up,they tell me all their stories and how he did the day as well. I'm just glad to have a place I know he's safe at. He lets me know he still wants to be there.

My daughter has attended this center for over a year. We love it and we highly recommend their…read morecenter.

I love the staff. My daughter is so happy to go to school and be with her teachers. Drop off is so…read moreeasy. I'm super thankful for them

FTM/nervous wreck here:…read more I remember our first visit like it was yesterday. First I called to schedule an appointment and the director was so incredibly warm and informative. When we went to visit she greeting us with smile as the Assistant Director took us around. Ms. Navalon, Ms Claudia, Ms. Safia, Ms Alice, and Ms Carolyn were so accommodating and assured me that my LO was going to be well taken care of. By the end of the walk through, we went over the plans and they encouraged us to visit other centers and let them know. They didn't force us to make a decision and I didn't feel hustled. My LO stayed for 9 months until we moved and I wish with all my heart that I could take the entire staff with me. She loved it and knew when it was a "daycare day". They sent frequent pictures with commentary on her mood, the intake log included how much of each bottle she took, when she was sick and couldn't attend (gut bug, 1st colds etc) they sent messages to make sure she was ok, and they sent home her art projects which was frequent. They have a surplus of age appropriate activities and I could tell my LO was learning. Best of all - for me at least- the staff had no less than 5 years experience. I'd say the average was 9 years with the company and location. They are affordable, the curriculum is amazing and they care for the child as well as the family. I miss their expertise dearly. New moms... this place is golden.

Fabulous school. Our two kids love it. Michelle is an amazing director who you'll feel safe leaving…read moreyour kids with. It's very clean. The staff is amazing and we love the curriculum. Could say more about how flexible they have been with us when schedules change and we need them. Great place. You won't be disappointed.

This is an amazing child care center! Our son went here starting at 11 weeks all the way the 13…read moremonths. We had to change centers only because of the distance, which was a really hard decision because how great this place is. Infant A & Infant B teachers are excellent!! Front desk staff (including the director) did a great job too. Highly recommend this place!

love this place, my girls been there for almost 10 years now. the staff is great and they take good…read morecare of them, they have learn so much is wonderful. I recommend this daycare to all parents.

The love and care that the owner and her staff provide the kids is something to be treasured. The…read moreemphasis on education and teaching social skills makes this place priceless.

We moved our daughter here from another daycare when she was 2 years old and we love it, we have…read morenever had an issue and she loves all her teachers!, she is even enthusiastic to get up in the morning, her social skills have developed and has learned so much!. Best decision we've ever taken!.

would give this daycare 0 stars if I could…read more I pay a lot of money out of my own pocket for my child to attend this daycare. As a single mother, I work hard to provide quality care because I expect my child to be safe, cared for, and treated properly. One of the biggest concerns I had was that my child was not fed according to the feeding schedule that I personally provided and that the daycare agreed to follow. During enrollment, they made a huge deal about labeling every bottle and following my child's feeding schedule. However, after dropping my child off at 7:15 a.m., he was not fed until approximately 11:36 a.m.--more than 4 hours later. My child currently has difficulty eating solid foods and relies on formula, which I fully explained before enrolling him. Jay acknowledged this and agreed that the daycare would work with my child's feeding needs. When I went to ask why my child had not been fed according to the agreed-upon schedule, instead of addressing my concern, the director, Jenna, immediately asked me, "Why are you here if you feel like your kid is unsafe here?" And said AFTER 20 years of directing she never seen this problem before, supposedly she's a mother self if she cared so much for kids she would be talking back with her remarks and her attitude she will be handling her issues, WHICH I found that response extremely unprofessional. Rather than answering my question or helping me understand what happened, she was quick with remarks, talked over me, and became defensive can't get two sentences out to My concern was simply to understand why my child had gone over four hours without being fed, but I still never received a clear answer. To make matters worse, after I raised this concern, Jenna informed me that my child would no longer be allowed to attend the daycare. From my perspective, it felt like my child was being removed because I questioned their care and expected accountability, rather than because my concerns were addressed. My child also became very sick while attending this daycare, which only added to my concerns about the cleanliness of the facility. From what I personally observed, the school did not appear to be cleaned or sanitized the way I expected for a childcare center. After my experience, I went back and read other reviews, and I realized that many parents had raised similar concerns. Looking back, I wish I had read them before enrolling my child. To the owner, Jay: before responding to this review, please focus on addressing parents' concerns instead of protecting the daycare's reputation. Parents trust you with the most important people in their lives--their children. When concerns are raised, they deserve honest answers and accountability. Based on my experience, I cannot recommend this daycare to any parent. ( I WILL MAKE SURE THIS PLACE GET A 2.1 RATING ON ALL PLATFORMS AND KATY RATING AS WELL ) DONT LET THAT ( SO CALL OWNER JAY ) CONVINCE YOU TO LET YOUR CHILD ATTEND THIS DAYCARE !!

Our two children had a wonderful experience at this school. They genuinely looked forward to going…read moreeach day and built great relationships with their teachers and staff. Whenever questions or challenges came up, we were always able to work through them together as a team. I truly felt like the staff listened, cared, and made every effort to accommodate the needs of our family. One of the things I appreciated most was the consistent communication and regular updates about our children's care and progress. Knowing what was happening throughout the day gave us peace of mind and made us feel like true partners in our children's education. We're grateful for the positive experience our family had here.

We love this place. It's more than child care or school. It's additional family! They love my…read moredaughter so much and it's apparent. We've been with Imagine since she was 4 months and now she's turning 2. We would never take her anywhere else!!!