From my first call to the finished repair, I received excellent communication and respect. Even…read morewith multiple issues, Logan communicated everything with me, showed the problems, and explained what he would need to repair to move forward. I would recommend Bio Plumbing anytime. Jan K

the best plumbing I've ever worked with! They are friendly, on time and service is great.read more

My garbage disposal started leaking bad so I was put in contact with Plumb Rite through American…read moreHome Shield. They could get me in the following day but no big deal since it wasn't all that urgent. The following day JEFF showed up, figured out we needed a new garbage disposal and I believe he got everything done in under 10 minutes. JEFF was professional, friendly and got the job done in NASCAR pit crew speed. Need a plumber? Call Plumb Rite!

I had a leaky toliet..hired plumb rite to fix it..I gave it 2 stars for the shifty way the tech…read moremanipulated the online discount offered by his company..you get one price..but wait..you show them the online coupon..then bottom line jumps up..YOU DO NOT GET A DISCOUNT..all smoke and mirrors. Reminds me of an old fashioned used car salesman selling automotive lemons. Tech uses fancy terms and I ask questions if it means he will replace waterline hose and valve..under the impression he would..A about a hundred bucks or more just for a spritz of grease and replace a nut. STAY AWAY! I have another bathroom that needs repair..but not using this company.

I hired him to do new construction plumbing. He didn't pipe the water from the meter to the…read moreconstruction. He used a mini-ex inside the foundation before the slab was poured and it pushed out the block walls. After the rough in finally passed, one of the showers leaked on the floor and I had to redo the flooring. I called to attempt to get him to repair and he never showed up. I would not recommend.

Jimmy has always been fair priced but most importantly he gets the job done correct the first time…read moreand shows up when he says he will

East Tennessee Rooter and Plumbing saved the day!…read more When a frozen pipe burst in our home and water started pouring out of the wall, we were scrambling to shut off the water outside. By sheer luck, I saw their truck at a neighbor's house and flagged them down. Without hesitation, Ryan and Griffin jumped right in--helping us get the water turned off quickly to prevent further damage and immediately working on the repair. Their responsiveness, professionalism, and willingness to help in an emergency were outstanding. It's rare to find a company that acts so quickly and with such care. I can't recommend East Tennessee Rooter and Plumbing enough--if you ever find yourself in a plumbing crisis, these are the people you want on your side!

I can't say enough about these guys!! super fast and more than fair with pricing. I had them…read moreinstall a whole house water softener and filter that I purchased on Amazon. What a great job and I love the fact that I didn't have to do it. I will be keeping their number close

BK Plumbing saved my vacation (and sanity) by responding to a troublesome busted pipe on Sunday…read moreevening-Memorial Day weekend. It wasn't an easy repair but Jake persisted, called for backup and got er done. I cannot speak highly enough about the quality of their work and excellent service.

DONT USE THEIR SERVICES! BEWARE! We wanted to leave a…read morefollow-up after speaking directly with the owner! Before any work began, the service manager did NOT explain the hourly rate or pricing structure although they claim their calls are recorded, we requested for them to listen back on their recordings to show we were not explained their high pricing. Had we been told that two employees would be billed at $150 per hour each (a combined $300 per hour which is insane for this type of job), we would have stopped the job and discussed other options before proceeding ESPECIALLY because the one was shadowing and learning still. Scott had to constantly walk him through how to do what they were doing. This project was simply converting one kitchen sink drain to accommodate two sinks. The vanity and sink faucets were already built! All they had to do was convert the pipes below the sinks. The plumbers did not need to work in the crawl space during the installation. They snug the sink so tight on the vanity that the top drawer will not open or close!!! THE WORK TOOK THEM 10 HOURS TO COMPLETE as the crew also took a lunch break and tried to charge their time for it making it a 12 hour job and we had to talk them down those 2 extra hours (one hour lunch per each man). From our perspective, this was work that could have been completed by one experienced plumber in MAYBE a half day TOPS (4 hours not 10!), and we were never given the opportunity to approve or decline having a second person billed at full rate. They said our job was the only one they had for the day so we felt as though they tried to milk every hour possible and were in no rush to complete it in a timely manner. After leaving our original review, the owner called us. He stated that "Scott is a good guy and well worth the $300 an hour," but also said there was nothing he was willing to do to resolve our concerns. Despite later stating publicly that adjustments were made to our invoice, the only adjustment discussed was to acknowledge the job took closer to 10 hours rather than 12. No meaningful resolution or reimbursement was offered. There was not other time spent on other projects although the owner claimed this as well other than helping to turn faucets on for my husband while he was in the crawlspace to see if there were any leaks before they wrapped up and left for the day. I wouldn't call that helping fix other issues in the home. I also didn't know we had to fund every little item spent at the store such as plumbers putty. We were not offered to keep the items they claimed to have charged us on our dime. What disappoints us most is not simply the cost--it's the lack of transparency before the work started and the unwillingness to take responsibility afterward. They demanded we paid before they left that day even though we did not want to pay without discussing with a manager on the $300 an hour charge first. We felt that was unfair and too costly for what has just transpired. We believe customers deserve to know exactly how they will be billed before authorizing a job, especially when multiple employees are being charged at full hourly rates. We asked for a manager to call us and it took them over 2 weeks to call us back just to say basically too bad so sad. Based on our experience, we cannot recommend BK Plumbing. We encourage anyone considering ANYONE else to call.

Dom went above and beyond for me at my historic home in Knoxville. His communication, knowledge,…read moreand desire to help his customers is excellent. He shared pictures and explained all of his plumbing recommendations to me. I would highly recommend him with your plumbing issues!

This is a fantastic plumbing company. Although I live in Brooklyn, New York, I've been buying…read moreplumbing supplies from Locke Plumbing for about 20 years. I think my first purchase from Locke was a hot water stem for a antique, clawfoot tub. I appreciate that Locke takes the time to read and respond to every customer email. Service is always efficient and prompt, and the prices are reasonable. This appears to be a family business, which shows in how much care and devotion they put into their trade. I also like that they allowed me to mail Clawfoot faucet stems to their store to find exact matches. Not only did this save money, it also allowed me to find the exact replacement parts. Overall, A+. Keep doing what you are doing. It's worked since 1948. Evan

Heard about Locke plumbing by word of mouth, when multiple people suggest this is the best place…read morefor older plumbing parts, they are doing something right. Took my old valve cartridge and they found me a match and some new handles for my old shower. Service is very professional and staff super knowledgeable.

A great big thank you to Choice One Plumbing of Seymour. Immediate service same day of our call…read more Donavan West our service guy was prompt easy , focused on his job. Wasted no time fixing issue, Answered our questions , explained things. Very polite.

***SAVE YOUR MONEY, TIME AND ENERGY. DO NOT DO BUSINESS WITH CHOICE ONE PLUMBING. ***…read more My 79-year-old widowed grandmother hired Choice One Plumbing after winter storms in East Tennessee left her without a working toilet for over a week. She was quoted $12,000 for the repair and signed a contract she could not read. We later learned this price was nearly double what other licensed plumbers in the area estimated for the same work. When I contacted the owner, Robert Rutherford, to ask about the large price discrepancy, he stated that the employee who provided the quote was "from California" and had used California pricing. Robert ultimately agreed to void the original contract and issue a new one, but only after the cost was challenged. The project itself took weeks to complete, with multiple missed return appointments and repeated promises that were not kept. After the job was finally finished, construction debris--including lumber and a ladder--was left throughout the yard. My elderly grandmother attempted to clean it up herself until I contacted the company again. Although I was told someone would come the next morning, no one arrived until I called back later that afternoon. Robert Rutherford portrays himself as a man of his word who puts his customers first, but his conduct--and the conduct of his employees--demonstrates the complete opposite. Overall, the experience was stressful, drawn out, and required constant follow-up to get basic commitments fulfilled. I would strongly encourage others to avoid this business entirely and find someone more reliable.