Had my first appointment at Stephens Dentistry yesterday. Fantastic experience. The staff and Dr. Bob were efficient, very friendly, very thorough and gave me confidence that I was getting the best care. Would HIGHLY recommend SD to anyone. read more

I have never felt more confident, safe and comfortable with a dentist and their ENTIRE staff than I do with Dr. Ma a Stephens Dentistry. Whether you just need a very competent dentist, or perhaps get anxiety going to the dentist, or maybe if you avoid going bc you are carrying shame about your dental health. Make an appointment here, you will not regret it. The ENTIRE staff is so incredibly kind, compassionate, patient, competent and non judge mental. They really put me at ease and took care of a situation that had bothered me for years. No other dentist was able to figure out what was wrong, and wanted to a lot of expensive work that "might" fix it, but Dr. Ma was able to figure it out and help me get it taken care of in a matter of days. I just can't even describe the level of compassion and kindness in this office. Linda felt like a friend when I was nervous, stressed out and in pain, even tho I was a new patient. I thought maybe I just went on a good day, but when I went the next time for a cleaning and exam, the care and service was again exceptional. I will be forever grateful and continue to seek dental care here as long as I am physically able to. I only wish I had found them sooner. read more

As someone that has major anxiety just thinking about the dentist, I can say that going to stephens dentistry is not scary! Everyone is polite and smiling and as a patient, I felt well informed throughout every step of the visit. They gave me helpful tips to improve my gum health and clearly laid out the treatment plan options moving forward. This is a safe place to go if you are feeling anxious regarding your oral care! read more

Dr. Ma is the most compassionate, thorough, and incredible dentist! I am complete denta-phone with a complicated mouth. Their office staff and her care make all the difference. Although I am still super anxious and nervous, I do not avoid my dental care due to the skilled approach and kindness of Dr. Ma and her team. read more

Had my teeth cleaned and polished today, along with some impressions done at Stephens dentistry. Very welcoming and professional staff from the front desk to the hygienists to the doctors and also the office manager. Everyone was very professional and thorough during my visit my teeth feel squeaky clean. I will definitely be coming back for any of my dental needs. Definitely five stars! read more

I have been a patient here for several years and find all the staff (Dr. Bob, Dr. Ma, hygienists, reception) to be terrific. They use the most current equipment and technology to stay on top of dental concerns. Most recently my hygienist was Tien, she was very kind and attentive. Dental care can be a nervous experience but I am always made to feel comfortable and get clear answers to questions. I also appreciate they follow up after procedures to see how I'm doing. Excellent dental provider and I highly recommend them. read more

My entire family has been going to Stephens Dentistry for a couple of years now and we have nothing but good things to say. The staff is always warm and super helpful. Dr.Ma is the absolute best! She's extremely kind and compassionate, knows her stuff, and has a great sense of humor. I highly recommend this office. read more

These guys are easily the best in Evanston. 10/10 would HIGHLY recommend. If you're looking for a new Dentist in Evanston, you won't find better than Stephens Dentistry. Special shout out to Coleen, you have made every trip fun, easy, and relaxing read more

Dr. Ma is wonderful! I needed a filling unexpectedly and she really put me at ease throughout the whole process. She listened to my concerns, told me beforehand what to expect, and explained everything she was doing along the way. It was quick and easy! I highly recommend her to anyone who may be nervous about going to the dentist. I will definitely be seeing her again! read more

The best dental office I've ever been too! The entire staff, management & Dr. Jim, are amazing! Never felt so comfortable before going to the Dentist. Extremely clean, modern office, latest equipment and a terrific experience. read more

Stephens Dentistry - Could not be happier! - General Dentistry Near Me - Evanston, Illinois

Dr. Jim is amazing! We have used his services for the past few years and were always happy. Dr. Stephens deploys the utmost advance technologies that assure the best dental care at a reasonable cost and long lasting. Dr. Jim Stephens and the office staff are always smiling and always keen to help. We will continue using Dr. Stephens services and we highly recommend him to anyone who seek the best oral and dental services in the Evanston area. read more

What a great dentist office!! Everyone from the front desk, to the techs, to the dentist is very friendly and engaging. I'm now seeing Dr. Ma. I really like how they use latest photo technology to diagnose and show me what's going on with my teeth--a picture's worth a thousand words. read more

I've been going to Stephens dentistry for almost 10 years. They are as good as it gets. My five-year-old loves going to the dentist, too. We walked out of our last appointment and he said, "This was the best day ever." I mean, how can I not love them? We live about an hour away now (we used to live in Evanston but moved), but I feel like that it's still worth it to make the drive for them. Dr. Bob and Dr. Jim are both excellent. I like that they are cautious with their recommendations. They are not aggressive and pushy about their services. They will monitor when their might be a problem and not "drill" immediately. I don't want to share my medical history, but I appreciate that they are thoughtful and deliberate about how to proceed. I really like going to the dentist and I don't think a lot of people can say that! read more

I really enjoyed my 4-year experience at Stephens Dentistry. The staff is wonderfully friendly - that includes the doctors, the receptionists, and the technicians too. They work hard to get every patient to adopt good habits and to remember you from visit to visit. They are never behind with their appointments, and the facilities are top notch. I've had regular cleanings and a couple of cavities filled here. Although I haven't taken advantage of any of their cosmetic offerings, the staff are sure to mention one or two cosmetic dentistry options every time I visit. It never quite feels pushy, but just know to expect it. I get a feeling that they have a lot of high-end patients who want perfect smiles. Since I am not flush with cash and am relying on dental insurance, I just stick with the basics. In terms of costs, I do get the feeling that the services are a tiny bit more expensive than some other offices (perhaps for the reasons above - you don't have such happy staff if you are underpaying). It may also be because they are more thorough in their use of xrays, oral cancer screenings, etc. They do give you the choice to opt out of these things too and let you know what is needed versus optional. All in all, great dentist in a great location! read more

Yes, I know. Going to the dentist is not fun for anyone. But if you're scared to death, and have to go because you think you've cracked a tooth, Stephens Dentistry is the place to go. I called at 9am, and had a new patient appointment scheduled for 11:10am. When I arrived, the assistants greeted me, offered me a glass of water, and hung up my coat for me. Every single person I met in this office was extremely friendly. Even Dr. Bob stopped by to say hi to my husband in the waiting room, while Dr. Jim worked on my smile. I am SO not a fan of the dentist, but I feel much better going back to see Dr. Jim. He put me at ease, explained everything he was doing, and even let me use the kids' digital x-ray senser because the adult one was so large it caused me to gag like crazy. By the time I left, I was feeling so comfortable that I forgot to pick up my coat before leaving. And, it was there waiting for me when I went back a few hours later to retrieve it. read more

I have been a patient at Stephens Dentistry for 6 years. I work in the dental field and have been to over 900 offices in Chicagoland and these are the doctors I have chosen to be my personal dentists. Dr. Jim and Dr. Bob are excellent clincians. I know first hand that they continue to learn about and utilize the latest techniques, materials and technology that allows them to practice great dentistry for their patients. The entire dental team runs a great operation and they know how to take care of their patients as well as any office in Chicagoland. If you choose to go here, you can't go wrong. read more

I've never had a more enjoyable experience in a place that one would often (usually) think of as not-so-enjoyable place to go. I consider myself fortunate to have found Stephen's Dentistry. Compared to any other dentist or doctor office I have ever been to, these folks are by far the most friendly, understanding, and compassionate. The first time I had a TMJ incident, they got me in same-day to check it out when my doctor said it'd be 2 weeks before an appointment became available. You know they care when, from visit-to-visit, they refer to you by name and can recall topics of mutual interest to chat about. They never seem rushed or annoyed at your mere presence (like my doctor and his staff do) and seem to genuinely care about your issues and concerns. They take their work (and your particular mouth) seriously too. Over the years I've seen them upgrade their computer systems and tools of the trade. I highly recommend Stephen's Dentistry. read more

Do to several moves, changes in insurance coverage, and fluctuations in my dental needs I've had many dentists over the years. I can say with confidence that Stephens Dentistry is the best I've experienced. Everything other reviewers mentioned about friendly staff, welcoming surroundings, etc. is true--but what really makes Stephens stand out is the sheer talent and technical skill of the dentists. Every crown I've had done by Dr. Jim instantly feels like it's been in my mouth since I lost my baby teeth, and he's also saved some teeth that a prior dentist wanted to remove. I also experience less discomfort, as they are just plain good at what they do, so they do it quickly and efficiently. They also seem to have the latest in tools and technology, which probably contributes to the quality of their results. I dunno. Whatever they are doing, it works, and I hope they keep it up. I will never be thrilled about going to the dentist, but when I need to go, this is the place--hands down. read more

My husband and I just moved from Los Angles and we were in need of a new dentist. Well let me say, this office is amazing and the team is so great and professional. We're so happy to have found them!!!! read more

Terrible office. Rather than giving me an appointment to address the problem that I called them about, they scheduled me for a teeth cleaning and X-rays for $300. They wanted the money rather than listen to my needs. I canceled and went to a dentist who addressed my oral problems. read more

They are the best dentists with an amazing staff. They have been my dentists since 1977! Zero cavities!

Dr Bob has been my dentist for the past year and he has been amazing. From the moment you walk in everyone is friendly and incredibly easy to talk to and work with. They worked with my trepidation before my first visit and they made sure I knew what was going on and comfortable during each following visit/procedure. I like them so much I've convinced my husband and family to start going to the practice as well! read more

Great visit! Dr. Jim is the best! I've been coming here for years and they always take great care of me.

Great group of people here. My family has been coming here forever. Professional, fun... who likes going to the dentist? We do!!!

I am a huge fan of Stephens Dentistry. I've been coming here for 10 years and have worked with all three dentists st different times. The hygienists are skilled and entertaining, and the dentists are good communicators and great dentists. So go here already. read more

Have only been once but the customer service is great. Everyone is very kind and helpful. Went there looking for a new dentist and think they are one to strongly consider. read more

Even though this dentist is out of my insurance network, I prefer to pay the cost over looking elsewhere. I appreciate that every aspect of a dentist office visit is considered with care I feel the staff all take my whole being into account. Thanks to everyone here for helping me to reschedule visits so easily, helping me to get emergency visits when needed, and even assisting me to work with a past dentist to get shabby work fixed for free. read more

I'm pleased every time I'm here. Staff is great and all Docs are on top of newest and latest in the dental world. Don't hesitate.

I recently found Stephens Dentistry when I moved to IL. I was nervous about finding a dentist because in the past I had some work done that I wasn't pleased with. As soon as I walked into the office I was greeted by the front desk, and asked to hang up my coat and offer me a glass of water. I felt right at home! I had a cleaning done by the lovely hygienist, who explained to me a few things that I need to work on. Can I just say no one wants to be told they need to floss more, but she handled it in such a loving and gentle way. I later had to come back to have some work done by Dr. Jim. He gently gave me the anesthetic and I didn't feel a thing the whole procedure! He showed me what he was doing, took pictures during the procedure and explained what I was looking at. I was in great hands, and never doubted his expertise one bit! I am so glad to have found such a great dental office! read more

I have to say this is one star dentist that I would never go back or I don't even want to call them anymore. The staff members seem to be friendly but not sincere or care. They never tried to help you for any financial concern except they just ask you pay you up in the front or receive bills over and over even after I paid. Compared to other dentists, they over charge for all service including crown. I was charged over $1800 for one crown. I felt like I had to go over 30 times in 3 months to fix my 3 cavities and I was broke at the end of the service.... They don't accept or consider any discounts or anything. Because of the reasons above, I finally decided to change my dentist right away but now they are asking me to pay $25.00 for sending my medical record and X-ray to my new dentist. .. again very disappointing. read more

Great dentists! Everything other reviewers wrote is spot-on. I'm docking it 1 star though b/c my recent experience was disappointing. I should probably have said something when I was in the chair, but didn't really think about it until I left, so sorry Stephens...you're getting your feedback on a public forum. My only issue was the cleaning wasn't as thorough as it usually is. Okay, it was around Christmas time. And okay, my hygienist was 7-1/2 months pregnant. And okay, it was near the end of the day. But still...the cleaning was cursory at best. She barely bothered with plaque removal (and I always have a decent amount to remove, I must say), she rushed through the flossing, and the polish took all of about 20 seconds. I'm used to leaving the dentist with my teeth *feeling* like they've been worked on/cleaned/polished. Sometimes I even leave with my mouth feeling abused, tortured (- ; lol. But this time...nothing. It was a perfunctory cleaning and I'm still kind of ticked about it. She was very nice and friendly though, as always. But I love this place and so I'll be back. read more

My husband and I have been going to Stephen's dentistry for over 2 years now and have not been disappointed with any visits. Like other reviewers have said, It's not the most fun to go to the dentist, but this is as close to fun as you can get! I usually get the first appointment of the day so I can be done before work and the staff is always very chipper and excited even early in the morning (can't always say I feel that awake, but it's a nice way to get motivated to take on the day). I am lucky that i have not had any issues with my teeth so I cannot speak to anything but cleanings and x-rays which have always been excellent. My husband, however, had a tooth repaired and some fillings done and he had his wisdom teeth ground down (they didn't need to be removed). Each of these procedures went perfectly and he has an amazing smile to show for it! Stephen's does often cost a little out of pocket, even with insurance, but it's well worth the peace of mind since you only get one real set of adult teeth! read more

I had an appointment to see Dr. Lucas today. Exceptional dentist; he did an amazing job of both cleaning but also articulating a game plan for the future. The staff was also super nice and very efficient in making my first visit to see him meaningful. Over the last 2 years I have looked for a dentist on the north shore that provided a standard of care that I think warranted a long term relationship- I have now. Thanks again to everyone at the Stephens Dentistry. read more

Like other reviewers have noted, it's hard to say enough good things about Stephens Dentistry. I view Stephens Dentistry more like a place I go to improve my health, more than a dentist office. They're so good that I was able to get my husband, who had avoided the dentist for more than 10 years, to start back going. Also, all of the dental hygienists are amazing. Lauren will keep you laughing and Olga always has some kind of fun activity to suggest. read more

Initially I posted negative review because I couldn't receive exams results. But they have fixed that and I have to say that beside that small glitch my overall experience is positive so far. Will see how treatment goes. read more

I have been to several Dentist and you can kinda say I'm not exactly loyal. But I have stuck with Stephens for awhile now and must say they have the latest technology and genuinely care for your treatment. It's a 3rd generation family business so you know they have a long history with dentistry and they never had me do a procedure unless it was necessary. They also have this mesmerizing 3D printer that can print your crowns, I am a huge FAN read more

I really love this dental office. On my first visit, just about everyone in the office introduced themselves to me. The hygienist took a lot of time to explain what she was doing and a lot of the things I have experienced in dental offices all of my life began to make sense. She had several helpful suggestions for brushing and a little inexpensive product that would help me get the heard to reac spots. Dr. Bob also spent a good deal of time talking to me about my mouth overall and what might happen over time and we agreed on an approach. Just a great common sense way to run an office. They are completely digital and have a helpful website as well. read more

I have always felt very insecure about my smile and recently decided to take the plunge to correct my crowded teeth. After several months of researching the pros and cons between tradition braces and invisible braces, I decided to go with Invisalign. I was referred to Dr. Jim at Stephens Dentistry by a friend and was completely wowed by the level of care and service that I received at both of my visits. Dr. Jim never missed a beat in terms of communication. His staff was beyond patient with me at my first visit for Invisalign consultation. I had to bring my three year old at the last minute and forgot my dental records from my previous provider. I never felt rushed by the staff at the front desk and they were extremely welcoming to my daughter. I received my treatment plan within a few weeks and the implementation was quick and painless. Dr. Jim and his assistant, Morgan were very bubbly and made me feel like family. I am so happy with my decision and confident that my smile is in good hands with Stephens Dentistry. read more

My family has been coming to Stephens Dentistry for more than 20 years now. Dr. Jim and Dr. Bob (and in case of my mom, Dr. Jim Sr., who founded the practice) have been not only providing great dental care, but also did it in a relaxed and helpful way. They are always ready to explain the recommended procedure, plan ahead and actually put the fillings etc. with the greatest care. I still remember Dr. Jim working on one particularly complicated filling to get it just right, taking his time. The staff is very friendly, helpful with advice and hints on how to keep the dental health up with tips on flossing, mouthwashes etc. Even when I worked and lived in Europe for a few years, I would always use my trips to Chicago to do my cleaning and check ups at Stephens'. A great office, great staff, a place that makes your dental care as nice as it gets! read more

I went to Dr. Bob Stephens at Stephens Dentistry. One procedure went badly, and was not handled professionally. I was not informed of all of the costs for the procedures. Being told about a large extra charge while in the chair and half way through does not work for me. They took more than 20 x-rays during the initial exam which was expensive, unnecessary and uncomfortable. When I asked that my records be transferred to a new dentist, only half of the X-rays were sent. This office does relentless marketing. When you recline in the chair, there is an ad for the dentist on the ceiling! read more