I never had any hiccups in the past but this year when I scheduled my sons appt for his yearly exam…read morethey couldn't see me for 4 months. We waited the 4 months and when the day finally comes I do an e check in and I'm told my payment is 80$ which is more than it usually is but it's usually 50$ and that's only a little more and my son is in desperate need of new glasses. So we show up for our appt and the receptionist tells me I owe 242$ from last year and they won't see my son unless I pay it. When I ask what that amount was for I was told it's for a specialty exam...my son has been coming here for 6 years we have never had to pay 242$. I was blindsided and wish when I had made the appt 4 months prior they told me of this crazy amount that was owed. Finally after waiting 30 min, crying, offering 100$ for this visit they told me they would take the 100$ and put me on a payment plan. I felt like it was really unprofessional that they didn't tell me when I scheduled this appt they just expected me to show up and have 242$ like it was nothing. Unfortunately I won't be coming back. I enjoy Dr Hunt my son is comfortable with him and he's been seeing my son since he was a newborn. It's a sad day.

Best Doctors! They all* made my 8yr old feel 100 times better by explaining everything that'd be…read moredone in detail. Also everyone from check in to check out made us feel very comfortable. Thank you all*

The staff are fantastic! Dr Hu has years of experience. I had my cataract surgery and everyone was…read moreprofessional, yet made me feel welcome and eased my fears. They make sure you come in the day after to check everything is healing well and even called a few days later to make sure I was still doing well! I am going back for my second eye and can't wait!

I find the office staff to be great and some of the doctors are great as well but Dr Hu is in a…read moreclass by himself. I have been to hundreds of doctors in my sixty years on earth and he, by far, is the one that stands out. You usually wait 2 and a half to three hours for him to run in the room, talk without ever making eye contact ( maybe it's a pink eye fear) and leave without answering a single question, actually speaking over you as you try to ask something and then walking out of the room while you are speaking to him. Like he can't be bothered. He's so disrespectful.

I do not normally leave reviews, but I truly had a lovely experience with Dr. Kasper! I have low…read morevision and an uncommon eye condition and she was very kind and professional towards me and did not make me feel like a freak show like other providers have. She celebrated the little victories with me of seeing the small letters, took the time to explain the photos of my eyes, and answered all of my questions. I will be back in the future!!

The co pay for my sons exam was $20 The office forced him to…read moreadd and extra $39 for a picture to check his eye health...yes! A force charge. LensCrafters accepts prescriptions from other places, don't come to this eye exam office unless you absolutely need to. Per front desk, this office requires this no matter what and it's an extra charge as in the insurance point it's not a mandatory but an optimal treatment. Not a great way to do what's best for each individual patient.

Consistent. Great care.. I've had eye exams elsewhere but keep coming back to Dr. Daggett. Well…read moreworth the drive from Keller!

Outstanding exam, I have been his patient for 10 years Dr. Daggett is very friendly, courteous, and…read more professional. I recommend Dr. Daggett highly

Everything during my visit was outstanding. Doctor was very professional and did a thorough exam…read moreand explained everything to me in detail. Strongly recommend this facility and Doctor.

Just got a 1700.00 plus bill from these yokels, haven't been in over three months. I'm Medicare on…read moreUHC advantage, so guess there thinking I haven't reached my out of pocket? There wrong, spent a week in the hospital in August. So sorry, your inability to bill in a timely manner just blew up in your ass. Strongly recommend against a visit with this business. Never again. Total five visits over 7 months so billing me over 300.00 a visit after insurance paid them??

Dr Flowers removed a cataract from my right eye several years ago and I have not had any problems…read moresince. He was very nice and kind and asked if I wanted to be awake or asleep:) The procedure went well but I had to wear dark glasses until I could tolerate the sun shine. I went to my classroom and couldn't believe how bright and colorful everything was.

Dr. Flowers from arrival to exit are what I consider too long. Normally 1.5 hours which is long…read morebut can be accepted for the several test diagnostic stations that you go through. My last appointment on November 6th, was 2.5 hours from arrival to exit, and that is unacceptable. I was just getting the standard tests I always get. I don't think this practice is concerned about this because this has been this way for many years. Can assume they book too my patients to have the time of visit be efficient. I'll be looking for another practice/doctor as this time has become unacceptable in my opinion.

I would not recommend this office due to the negligence I experienced by one of their doctors. I…read morewent in because they were a referral from my insurance company and nearby. Once there, they initially seemed like good people and their office is very nice. The bill, however, was exceptional. I brought my own frames, yet they still charged me $355 and billed my insurance for an additional $1200. The doctor and staff knew that I was moving out of state and would be leaving as soon as I got my new lenses in. Chaos came when I went to pick them up and could see nothing and got an instant headache. It ended up that the doctor decided that myself, my former eye surgeon, and about 10 prior optometrists were fools and that she was special and knew more than anyone. Without my consent, and to my extreme surprise, she had completely changed the prescription to something unusable and unhelpful. Try as I might, I could not get their office to fix the prescription to what she had stated when I agreed to the script and paid them. Now, close to a year later, I have no usable glasses unless I use my old pair from a decade ago. However, they do not have the presbyopia script so I have to constantly switch back and forth between my old glasses and my readers. This was all a direct result of the doctor having a seeming God complex and being unwilling to behave as a professional or decent human. In addition to her creating considerable harm in my life, I consider them to have stolen my money as I would never have paid for new lenses that I knew were such an opposite prescription of my eyes needs. I did speak with their office again recently about the matter and they were of no help. The doctor should lose her license for such unethical and unprofessional behavior.

Awesome customer service on both the optometrist side and prescription fill side. Caring people who…read morewant to ensure your eyesight is their first priority. Will be returning and moving family to this location

Not sure why this doctors office has such poor ratings…read more Here's what I experienced: 1. Very pleasant receptionist who took my call and politely answered all my dumb questions. 2. Availability was phenomenal (after work hours!!=yaaay) 3. The office was running on schedule with little to no wait 4. CLEAN and SANITIZED 5. Good equipment 6. Great, knowledgeable doctor with a quirky bedside manner!! 7. Affordable without insurance Not sure what everyone else is looking for, but I found a good no nonsense eye doctor! Cheers!!!

Have used Ken for my eye tests and prescriptions for a number of years now. Very happy with his…read moreservice.