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    Stephen Frederick

    3.7 (3 reviews)
    Open 9:00 am - 6:00 pm

    Services - Stephen Frederick

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    10 years ago

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    10 years ago

    Stephen is always very responsive. He's knowledgeable, candid and easy to work with.

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    9 years ago

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    Eckert Insurance Group - Tracey Urbanek - since 2001

    Eckert Insurance Group

    (16 reviews)

    Will Eckert and his company cost me north of $3000.00 for no actual reason. They quoted an…read moreEncompass auto policy at 250 per car on October of 2024. I accepted. Unbeknownst to me that policy was up for overall renewal just one month later. Encompass then doubled the premium and began ACH on that payment for months before I noticed, Will and his team made no effort to reach out and let me know the premiums had doubled. When I demanded from Mr. Eckert what had gone wrong I was hung up on! Brokers like Eckert insurance do not WORK FOR YOU. They work for they're masters: the insurance companies. They do not provide customer service any longer. I would recommend staying away from Eckert Insurance as they simply will not look after your interests. They don't have the time or the employees to do that.

    Do you tell your friends, neighbors and coworkers about your insurance agent? I do…read more I heard about Eckert Insurance on KUT 90.5 during an NPR broadcast. I liked them immediately, just for that. Then my auto and homeowner's insurance were both coming up for renewal and my premium for Geico jumped drastically. Admittedly, I was in a teensy weenie scraping incident a few month prior. I emailed Will giving him a little info about what I was looking for. He came back with an auto policy that was a bit more than the inflated Geico policy I had. I was a bit disappointed though not surprised. However, Will told me that was the total amount per YEAR, the Geico policy was for just 6 months! Of course I jumped on it. Will took care of everything with the new carrier including setting up my auto draft. He even changed the payment date for me. I didn't have to do a thing but e-sign the docs. I recommend him to anyone who will listen. Hear me now and believe me later :) (Sorry, I couldn't resist) Did I mention he sent me a $25 Visa gift card as a token of his appreciation?

    AAA

    AAA

    (57 reviews)

    I went there and got a renters policy. It was cheaper than what my apartment complex was charging…read morefor the liability only. I was able to also insure my contents. I got the AAA membership which included towing, travel discounts and information about fun things to do in the area since I just moved here. Everyone was very friendly and helpful. They also had appointments to get the TSA precheck and many other things.

    Don't use AAA I had a very disappointing experience with AAA…read moreon March 25, 2026, in Austin, TX. I initially requested a tow truck due to a dead battery in my diesel truck, but instead AAA dispatched a battery technician. During the service, the technician attempted to jump-start the vehicle using a high-amperage jumper, which resulted in multiple blown fuses. As a result, the vehicle developed electrical issues and error codes. I ended up purchasing two batteries from AAA just to get the truck running, but the underlying damage required additional diagnosis and repairs. The service findings confirmed that fuses in the battery junction box and body control module had shorted and needed replacement before the system could be restored and codes cleared. After contacting AAA and requesting that they cover the repair costs caused during the service visit, my claim was denied. I have been a AAA member for 18 years, and this experience has seriously made me question the value and reliability of their service--especially when damage appears to occur during a service call and is not addressed. I would strongly encourage AAA to review technician training, dispatch accuracy (tow vs. battery service), and how customer claims are handled in situations like this. I hope AAA will reconsider their position and make this right.

    Stephen Frederick - homeinsurance - Updated May 2026

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