This is the first time I write here, but I see I have to share my experience that others won't face my problem later !!
The worst professional behavior I have ever seen !
Last year, I had to go plenty times to get everything done and it take me lots of time.
This year, I wanted to have another appointment with him, prior to my appointment to check if everything is fine this time.
I called and describe the situation to secretary when she asked me what is my appointment regarding to, but the secretary told me I don't need an appointment ! I said I need it, and the only favor she did !!!!! was to give me phone appointment for 15 days later !!
When I called, she said he is busy and he will call you back himself. I waited 2 hours and half, I didn't get any call back.
I called again I heard the same thing.
after four hours, I called and said I have a doctor appointment in an hour, so I should know approximately when he will call me back !
she said rudely and impolitely you don't need to talk with him, and he calls when ever he is ok too ! I got mad and said I am the person who knows if I need to have an appointment with him or not as a client, not you ! You gave me appointment 15 days ago, and now it is more than four hours I am waiting for his call, and you still say I should wait if he calls me or not ?!
I can't wait and do nothing till he calls me. at least give me the last minutes or early minutes of tomorrow.
And guess what ? Stephen Graves got the phone and said : I won't do your tax, go to some one else !! and just hanged down the phone with out say anything else or let me to talk !!
Can you believe that ?! It was the last week prior to 17th of April which was the deadline !!
I got shocked and even my blood pressure goes really down, I couldn't Imagine ! I had to talk with my consultant to get over it !! and he helped me to handle this situation with recommending me his accountant.
And guess what ? I am the winner here. Because I find a good , polite, professional,reliable and more organized CPA plus this year is different from last year. I am not low income like I was before. read more