This could not have gone any better…read more.. Sadly my car was hit overnight a few days back and I had to file my first claim since signing on with the Alex Brown State Farm Agency in 2016. I immediately called his office to let them know everything that happened and they literally did everything above and beyond what I could have expected. The representative that I spoke to was helpful answering every question I had and assured me multiple times that he would take care of it and it would all be OK. He took the time to set up my claim and worked around my schedule with the Repair Shop, as well as the Rental Car facility to ensure that everything could work around me. For my first incident this was extremely reassuring that I made the right move to Alex Brown's Agency. Thank you for all of your work in making this as easy as possible. In a world where 95% of feedback is negative about any company, restaurant, etc - I'm so thankful to be able to recommend this agency to anyone.

Jason was great. He took the time to explain everything to us and find us the best price.read more

Matthew Hammert was a true professional! The interaction was informative and he answered every…read morequestion and scenario I had when requesting quotes for home and vehicles. Hands down- a winner!

Kevin Gordon and his team are great. They care about their customer and will make sure you have the…read moreright coverage in the Columbia, MD area. Call Kevin today for State Farm quote!

Stephanie and Jesse were super nice and helpful in getting my renters insurance moved over from my…read moreold place in California to my new place in Baltimore. Communication was prompt and excellent!

I live out-of-state and needed a renter's policy for my daughter in Baltimore. My State Farm rep…read morerecommended this agency, and I had the pleasure of speaking and working with Jesse O'Connell, who quickly and adeptly got me exactly what I needed. She made the process very easy, and I appreciated her knowledge of what I needed. Thank you, Jesse.

I reached out to the BIN for assistance in homeowners insurance. Lafayette was the representative…read morethat assisted me and did a great job providing me all the necessary info I needed and with amazing customer service. He was very responsive and provided his professional opinion when needed.

I have my renter's policy with this agency and because of the excellent and consistent service…read morereceived, I added my auto policies once the previous policy expired. The service is exceptional.

Working with Barry and the whole team was fantastic. At every step of the way I kept expecting…read moretrouble or the other shoe to drop, and it never did. Every step of the process was explained in detail so we always knew exactly what was happening and what to expect next. RMS kept every promise they made from the beginning. The experience was so great my mother decided to use them for her mortgage as well and also has nothing but good things to say about the process. I'm so grateful Barry was willing to advise and work with us while we cleaned up some credit issues that I will continue to be loyal to RMS as long as they're around.

Cazle Mortgage secured two loans for my family and I to purchase the home of our dreams. No…read morecomplaints there. After closing, as many mortgage service providers do, they "sold" one of the loans to another company. I repeatedly reached out to both Cazle and the other company over the next two months in order to make my first mortgage payment on time, as the company that they sold our loan to didn't recognize our names in the system and ultimately, never received our loan. (I have at least 8 emails and many recorded calls documenting my efforts.) Unfortunately, Cazle dropped the ball and we got caught in the crosswinds. Instead of attempting to remedy the situation, or even apologizing in a meaningful way for their mistake, the harassment began by Gary Becker and Barry Diggins, the owner of Cazle Mortgage. I was berated for not having made timely mortgage payments and accused of trying to avoid my financial responsibility. This was particularly disappointing with respect to Gary, who held our hand through the loan application process, and seemed to understand how important our new home was to our family. Ultimately, through no help of Cazle Mortgage, I got the paperwork from the correct lender, and made all payments to date. Perhaps this was a unique situation? I don't know. As owners of multiple real estate properties, and working professionals, we have never experienced the lack of professionalism, nasty harassment and ultimate narcissism displayed by Barry - especially during the holiday season. Cazle Mortgage leaves a lot to be desired. Buyer beware.

Once again Adam Richter has met and exceeded my needs for the Health Insurance needs for my Family…read moreright now. I have worked with Adam over the past few years when my Family needs Health Insurance and Adam has always come through with exactly the solution for our Insurance Needs. I can truly say that Adam Richter is in the Top One percent of Insurance Professionals and would refer him to any Family Members needing hi professionalism! Thanks Again Adam, Most Sincerely, Mr. & Mrs. George E. Klein Jr. & Family

Great service and good people to work with. Personnel are good with getting back to you when you…read morehave a problem.

State Farm has been very good to me. I would recommend. Anyone for insurance Auto or anything else…read morehe is a good agent hopefully, he stays with State Farm for eternity. thank you.

I had an outstanding experience working with Rachael Naill, State Farm agent. I initially called to…read moreget a quote for homeowners insurance, and she was incredibly helpful, responsive, and patient throughout the entire process. She answered all of my questions thoroughly and made everything easy to understand. What really impressed me was that Rachael took the time to explain the benefits of bundling my home and auto insurance. Thanks to her knowledge and excellent customer service, I was able to save money by bundling both policies. I was so pleased with the experience that I happily switched my auto insurance to State Farm as well. I truly appreciate her professionalism, attention to detail, and commitment to helping me find the best coverage at a great value. I highly recommend her to anyone looking for an insurance agent who genuinely cares about her customers!

It was a pressure working with Kevin with my life insurance for me and my husband it was easy nice…read moreand how he explained everything i true recommended