Dr. Mandava explains the problem very nicely and the best treatment plan. I like his simple and…read morekind nature. I had gone to many doctors but his plan was most suited to me. Office is in the center of town and is easy to reach.

For starters, let me say Front Desk Jessica is the star of this practice…read more My husband and I (and our daughter) were patients of Dr. Shah for several years. Tia cleaned our teeth. We were all very satisfied with the care we received. (Cue the ominous music) Then the practice became part of the First Advantage chain and everything went to hell in a cuspidor. Dr. Shah left. Tia left. The practice began to feel like a factory. Yes, Dr. Mandava is very nice, but at a minimum I would expect him to read my records before asking me why I came in. I had X-rays taken by a cheerful young woman who told me her only academic qualifications were a high school diploma. I was also seen by a young man who told me he was a licensed dentist from a Caribbean country but had no US credentials. I love young people. I adore immigrants. However, I hate "chain practices" and was reluctant to continue entrusting my choppers to this practice. I have sought dental care elsewhere.

Dr Bayuomy was very kind and caring and that made a huge difference…read more He even sent a text message the night of my oral surgery which I thought was very thoughtful. The staff there were all great.

I invested 6 months in a major procedure to be turned away on the day of surgery because I didn't…read morehave the remaining 50% of the bill in hand. They were right, but uncompromising. So I left. I'll be getting that refund, and they'll get nothing.

Great experience today! I was a patient of Dr. Hageman's in the past and I am so glad that I…read morereturned. Dr. Hageman is very meticulous, kind and compassionate, he definitely stays up with the times and has cutting edge equipment, also his staff is very knowledgeable and so welcoming and helpful!

The office staff is efficient and attentive to my needs. The professional staff is first rate. A…read morenice experience overall.

I have a 8:10am new patient appointment scheduled on a sleeting morning. I was doubting whether…read morethey are going to be closed, but I didn't get any phone calls regarding office closures or rescheduling the appointment, so I drove out. I waited and waited for an hour, no one is here, no one picks up the phone. They didn't even bother to update their Google. I wasted my time and it was dangerous for me to drive out. How could they be so CARELESS and not informing me about their closure today.

This was the worst dentistry I've experienced. Horrible customer service and the rudest woman at…read morethe desk. I had an issue where she overcharged me and took my money after lying and saying my insurance wouldn't cover a routine exam that had been covered in the past. DONT WASTE YOUR TIME HERE! I'm looking elsewhere and have had much better service at Aspen Dental. If you want cold, rude, horrible customer service then this would be your place. Shame on Albany Group Dental.

I can only say the most positive things about my experience with Dr Reilly and his team. I had two…read moreteeth removed and only needed one Tylenol for recovery. They are professional in the most considerate and responsive way.

I had to have a broken tooth extracted in March of 2023 which my general dentist could not handle,…read moreso the dentist referred me to an oral surgeon (Empire Oral Surgery). The appointment required well over a month, and I asked if the healthcare staff wore masks while performing the procedure and got an equivocal assurance that they did. When I arrived for the procedure I found that all the staff at the practice were not wearing masks of any kind, and when I asked if the attending surgeon would be wearing a mask I was told that he would not (you can read my May 18th review of Empire Oral Surgery if you want the details). I know that there is no longer any law requiring that healthcare workers wear masks and that politicians have declared that the COVID pandemic is over, but the pandemic is *not* over and the law often is wrong. I had to beat a retreat and then search for a surgeon who would observe basic biosafety protocols. I called my general dentist and asked for any other oral surgeons he might recommend and came away with a list of four. To their credit the first two offices were honest and said that they would not wear masks (one "No" and a second "Hell no") but the third, Dr. Gelder's office, said that they'd "take it under advisement" and get back to me. They called me back an hour later and said they'd wear masks for the procedure. I offered to furnish the N95 masks (sealed and factory stamped) but they said they had them on hand. The only problem was that they'd have to schedule the appointment two months out. I accepted and babied the broken tooth for the next couple of months. Once the appointment came I have to say the experience was completely different than Empire Oral Surgery. I was greeted by a nurse wearing an N95 mask, taken to a well-ventilated surgery suite, and was worked on by Dr. Gelder who also made a point of wearing an N95 mask while entering, administering anesthesia, performing the procedure, and suturing up/telling me how to handle aftercare. This was not a simple extraction: it involved a tooth that had vertically sheared and broken below the gum line, and it required a studied hand to handle it (believe me, in the five months I had to wait for this procedure I had plenty of time to read about it on the internet). Dr. Gelder and his nurse were extremely good at their work. If you want a very very good surgeon -- Dr. Gelder (and his nurse) are the people to go to. If you want someone who will respect your concerns about COVID -- Dr. Gelder (and his nurse) are the people to go to.

I hadn't been to see a dentist since pre Covid. I called on a whim and got in for a cleaning. We…read morecame up with a plan for replacing old cracked fillings and for a tooth that I hung onto for way too long. The hygienist was amazingly friendly and professional and so good at her craft. She put me on a shorter cleaning schedule so I could catch up from the neglect through Covid days. Didn't hurt a bit! After about a year and a half playing catch up, the work has begun. I'm well on my way to my teeth being fully restored! Also, after weighing all of my options about that darn tooth, I finally got rid of it and can smile again without being embarrassed. They provided me with choices and gave me time to make the right decision for myself. No pressure! I'm glad I chose here. I can see the difference in care from other places I have been. They work as a team. Dr. Seaback is amazing. Very skilled! She also worked with my insurance after a denial and they caved! She's amazing. This place has washed away my dental anxiety and I'm well on my way to a beautiful healthy smile again. I'm so grateful to them!

Found the receptionist unhelpful and dismissive. Didn't bother scheduling a appointment.read more

I have been coming to Dr. Walsh's office for years and I cannot give his practice a higher…read morerecommendation. I am always seen promptly and my teeth are cleaned quickly and efficiently. My dental hygienist is very sweet and puts me at ease while she does her work. Also, their waiting room was remodeled in recent years and now it's even more modern and inviting. Finally, I've never experienced any insurance issues, which makes things easy. I love this office and recommend it to anyone looking for a dentist in the Capital Region, and more specifically, the Guilderland area.

I've always been afraid of going to the dentist, but going to Dr. Walsh's office is about as good…read moreas it's going to get (for going to the dentist). It's easy to make an appointment and they've been using text reminders for a while now, so I do like that. Reception is always friendly and helpful and I always try to go to Judy as my hygienist. She's efficient, nice, and doesn't tear apart my mouth like other hygienists (at other places) have in the past. Dr. Walsh is kind and I've been lucky enough to only have quick visits with him so far, but I'd trust his opinion for whatever I needed done.

* If you have severe anxiety (particularly with dentistry), please take the time to read this…read morereview. If you dont- read it anyway. * I have terrible anxiety. I have a mini panic attack whenever I go to my normal dentist office (although they're all lovely as well- it's really a me thing, not a them thing). However, when I go to Great Oak Oral Surgery, I'm actually excited. I look forward to seeing Dr Farren, who handles himself with a calm composure and has gone above and beyond to help put any fears or anxieties I have at ease without judgement. Hilary, Mackenzie, and Meghan (surgical medical staff) have fun, contagious, uplifting personalities and humor. When you're with them, it's almost like you're with friends. It's not what you'd expect from an oral surgeons office, but it sets a high standard for all dentistry in our area- surgical or not. I live in Troy and work in Clifton Park and I am 100% not only willing but eager to drive to Albany for this practice. From the moment you're greeted by the lovely front desk staff who are patient and kind- to the surgical staff who can make you laugh in a situation most people wouldn't be able to- to Dr Farren, who goes the extra mile to make sure you are comfortable and happy with the results. I love this practice, and I would recommend it to anyone in the capital district.

Do not go here if you need to use any kind of insurance. The level of care from Dr Farren and his…read moreassistants is great but his office staff is not helpful. This office is best for out of pocket only. Do not expect office staff to assist in any way to get insurance to cover your visits.