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    Step by Step Pediatrics

    3.4 (5 reviews)
    Closed 8:30 am - 4:30 pm

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    3 years ago

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    8 years ago

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    Carmel Pediatrics

    Carmel Pediatrics

    4.3(16 reviews)
    13.0 mi

    I have been taking my daughter here since the week she was born. Our doctor has been great! As a…read morefirst time parent there have been a few scares of sickness and me just wanting her to be checked out and they never had a problem squeezing us in. I will say the decor of the office is very outdated and not modern. And scheduling in the front office depending on who you ask always differs. Example: when leaving an appointment one day we were told our doctor would be gone a certain week so we had to schedule around that. We had a vacation that popped up so we needed to change what day we went in to the week the doctor would be gone but just see a different doctor. Called to change it and the person booked us for a day on the week my doctor was supposedly supposed to be gone? Super strange but we roll with it because our doctor is so great. Overall I'd recommend to anyone looking for a pediatrician! All of the doctors we have encountered have been very nice

    Very disappointed. When we spoke to the doctor, doctor had a tendency to interrupt and sometimes…read morehad a snippy response to our concerns . At every appointment, there was at least a 30-40 minute wait. The doctor knows the job incredibly well. However, this doctor needs to work on the communication skills. This clinic charges $15 per child for medical records, even when you pick them up. I get the impression it's an exit fee. After nearly 3 years, we grew tired and decided to change pediatricians and go someplace else.

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    Pediatric Associates of Greenwood

    Pediatric Associates of Greenwood

    4.5(6 reviews)
    17.6 mi

    This place is home to a few pediatricians. They have a decent sized private parking lot and a very…read morecolorful waiting room. What I noticed most about the waiting area is that there were no toys, play areas or even televisions. This is one of the first places though, that I actually was present while they sanitized the waiting area. The staff there was very nice, from top to bottom. I am a very punctual person and one of my main gripes with the place was that I was not called back until 15 minutes after my scheduled appointment. I understand that things happen, but I like to stick to my schedule. Outside of not meeting my appointment time, this is a great place to bring your child. It is easy to get in and out of and my kid is very comfortable here.

    My son has been a patient here for about the last nine years. Overall, they're very caring and…read morethey're very helpful. However, we had some issues with billing due to behavior mental health. They do not provide behavior mental health services they referred us to Riley. However, at my son's Physical every year, they ask questions about medication that he's on and how things are going. And then consistently charge us an additional charge. Whereas they do give us paperwork stating that if he is seen for anything "additional" that is not the physical at that appointment, we will be charged for it, they do ask questions that lead you down a path. I'm not sure how they expect me to answer questions on his overall well-being and medication's that he's on and not be transparent about behavior mental health as well. Overall, the office staff has always been great, but they have no problem charging you for things that might be ethically questionable.

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    Pediatric Associates of Greenwood
    Pediatric Associates of Greenwood
    Pediatric Associates of Greenwood

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    Northpoint Pediatrics - Jordan Clendenen, MD

    Northpoint Pediatrics

    3.2(13 reviews)
    14.0 mi

    I have mixed feelings about Northpoint. I have struggled with the way we have been treated by our…read moreselected pediatrician. She is nice, and she knows what she's doing, but I do not feel she has made my children priority. I have a few examples, one is she saw them for a well child while also being sick, I watched her walk out and go home for the day after our appointment. I don't feel my kids were given a fair appointment. Most recently I asked for an evaluation to be done on one of my kids and also asked for another child to be seen based on her Nero referring us back. I asked for both of these on the same day in May. I was contacted, given an appointment for my daughter, with only options on Thursday's, and told I would receive a separate call for my sons appointment. It's Aug 22nd and had no appointment for my son until complaining. Since though, I've received a letter that my doctor is retiring, she'll continue to see us through the end of the year (on a limited schedule - I'm adding the sarcastic remark), and my kids will be transitioned to other doctors based on gender. I just feel things could be handled better! My responsibility is that I could have followed up more, I will admit I had a part here too. Have I had billing issues, yes! I encourage everyone to review your EOBs! The person coding has no idea what happened in that room and is tasked with finding a way to get as many billable codes submitted as possible. Our responsibility is to review and bring up discrepancies. You may disagree, but this is where we are in the world! Northpoint is no different than most other facilities. Patient responsibility in managing our share is part of it. There have been great things happen with Northpoint and that is why I give them 3 stars. My son was seen by a male dr who got him into a great pulmonologist, who helped us solve so many undiagnosed issues! Both of my daughters ear issues, including multiple sets of tubes have been handled well. They room us fast, the MAs are always kind and I felt they addressed COVID well. The ability to have weekend appointments has been very helpful, I used this option more when my kids were younger. Northpoint is a larger practice and has the feel of the large practice without the technology. By that I mean, no ability to have full connection to Community My Chart and the options on their online portal is clunky. The proximity to Community Hospital and the fact the drs round at Community is a perk! Overall, we know that we will get the care we need at Northpoint, and that is what is most important.

    I just had my first child back in July and kept hearing amazing things about this practice. Even…read moremore so, Dr. Nanagas was highly recommended by multiple people on multiple occasions. I immediately decided he was who my son would see. Once my son was born, Dr. Nanagas came to check on him and ask a few questions. You can tell he is just naturally great with children-it's definitely his passion. Every encounter we have had with him makes it even more obvious as to how much he loves his work. He's so great with my son, always has great insight, and is just an all around breath of fresh air. I highly recommend this practice, and, if you can get Dr. Nanagas as your child's pediatrician, you'll have an all-around exceptional experience!

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    Northpoint Pediatrics - Laura Hollenbeck, MD

    Laura Hollenbeck, MD

    Northpoint Pediatrics - Marsha Norris, MD

    Marsha Norris, MD

    Northpoint Pediatrics - John Champley, MD

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    John Champley, MD

    Meridian Pediatrics - The front of the building

    Meridian Pediatrics

    2.9(15 reviews)
    11.7 mi

    Dr. Martinson is wonderful. Absolutely one of the best doctors you could ever want for your kids…read more She cares, is very thoughtful, is super knowledgeable, and both my girls look up to her. That said, she's now splitting patients with another doctor kind of out of nowhere. And on top of that, and the reason for this low review, is the "$150 administration fee" for our kids that basically was announced in a letter in late October and is due in December (!!!). Who does that? No doctor's office has ever charged me money for doing NOTHING--it's like a "membership." This is literally a fee for nothing. The letter lists things they've always done and is like "well, now we're charging." It's a fee because they are doctors and can apparently charge a fee. So long story short, Dr. Martinson is a 5-star doctor. This is a 1-star decision. The staff is a bit hit or miss--we've had folks threaten to send us to a collection agency for being a bit late on payment while trying to sort things out with insurance and folks that are wonderful. But good lord, you basically drop another doctor in who we've never met and tell us that's our new co-primary care doctor, and charge us $150 for doing nothing. Not a fan of those decisions at all.

    If you would like to be nickeled and dimed, by all means, have at it. This practice charges for…read moreforms to be completed, charges to transfer files, as well as an annual fee per child to be a patient. From my ped. in CO, to CA, and back to IN, this is the first time I have ever had such a negative experience with a doctor office and it is time to take my children elsewhere after 6 years here. Charging an annual fee to be a patient is absurd, especially when you go in once a year for an annual. I highly suggest going somewhere else.

    Step by Step Pediatrics - pediatricians - Updated May 2026

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