Dr. Kale and his staff are awesome. They are open and understanding which is a great benefit to the…read morepatient. I came in with pain and left having been treated and reassured

I saw Dr Kales two times when he had two different office staffs. I couldn't say which staff was…read moreworse. The office manager told me to sit outside in the heat to do the paper work b/c the office was too dark. The phone lady came out and showed how to move the very fancy lights so the patient could see. The OM is rude and needs to go. The tvs were on in the patient rooms. The intake person asked me the same question over and over while she watched tv. I asked her to turn it off. She just turned it down. Then a woman came in and grabbed my foot and cut it. I said told her to stop. She left and brought back who supervisor who tried to do the same thing. Neither lady said anything to me and they did not have permission to cut anything. I was not there to hve my toenails cut. My problem was swelling in my legs. They apparently complained to Dr. Kales who became angry with me. He did not ask me what the problem was or apologize. On another occasion, the techs wanted me to step up on an x-ray machine and I really was not strong enough to do so. They kept saying, "You can do it." ell, I finally got up and hung by my arms. When I stepped down, I about fell backwards. These young ladies have about no sense or judgement at all when it comes to the abilities of older people. I think they are dangerous. I think Dr Kales is a caring person. But he is managed by the teenagers in the office . The ones in the interior office play music and talk too loud. He seems to be more focused on pleasing his staff. This does not mean he is not a good doctor but the total office experience is bad and I won't go back.

Dr. Kales is a great guy but not too good of a podiatrist. When I came to the office the girls did…read moreall the work and they did it well. Very friendly and efficient. The doctor, Dr. Kales would step in for a minute and ask how you were and was friendly but that was it. He would leave the room after spending 2 minutes with you. Once he cut my toe and said if it got infected he would have to operate. He has a palsy in his head and his head shakes a lot poor guy. In my mind I said you're not doing any surgery on my feet. Much better Podiatrist is Dr. Jordan in Port Richey. I do believe this office is closed. I'm out front now looking at a space available sign.

Dr. Crook would be a better name. I went a month ago and the front office clerk informed me I had…read moreto meet a $500 deductible before my insurance would "kick in." I had to pay the full $165 charge on my credit card, even though I told her I knew they were in network and a specialist copay for me is $50. She lied and claimed to have called my insurance. I later called my insurance, who told me it should have been $50 and to call Dr. Kales office for a refund. I did, 3 weeks ago, and they assured me they would bill my insurance and issue me a refund in 3-6 weeks!!! Called today, and they have not even processed it yet! Billing manager said she would "look into it."!! At this point, I am disputing it with my credit card company to get my money back. This doctor just wants you to keep coming back to get as much money as possible out of you. Ended up going to an orthopedic specialist and am having surgery to correct my problem. Dr. Kales wanted me to get shoe inserts and a bunch of other stuff to string me along and take my money. I'm filing a grievance with the BBB. DO NOT GO HERE!! Should be 0 UPDATE: After about 5 months of disputing this with the insurance company and credit card, and filing a Better Business Bureau complaint, Dr. Kales so "graciously" refunded my $110 overcharge they should not have taken from me in the first place. I spent countless time on the phone over this matter, and their letter accompanying the check offered NO APOLOGY, but rather acted as though they had done the correct thing. WRONG. Instead, what they did was commit INSURANCE FRAUD. Again, stay away from this place at ALL COSTS!!

This review is only for the office side only, since I wasn't able to see the doctor. I called early…read morethis morning to schedule an appointment for an x-ray. I told them I was a cash patient. Simple and easy. No insurance to run, no bills to send. They placed me on hold and came back and told me that the "Financial Office" would call me back to discuss billing. I'm not sure why. I guess more cash patients would ultimately create a need for fewer office workers. Anyway, they never called back. I went to another doctor who took me in today.

From the owner: About Us At the podiatric practice of board-certified…read morepodiatrist Alexander J. Pappas, DPM, with three offices in Hudson, Brooksville, and Lutz, Florida, patients aged 4 and up receive the highest-quality foot and ankle care. The caring providers offer help for ankle sprains, arthritis, ingrown toenails, diabetic foot care, and other foot and ankle problems in convenient and well-equipped offices. Dr. Pappas completed his podiatry degree at the Dr. William M. Scholl College of Podiatric Medicine at Rosalind Franklin University of Medicine and Science, located in North Chicago, Illinois. Dr. Pappas is double board-certified by the American Board of Foot and Ankle Surgery® (ABFAS), allowing him to expertly perform surgery on severe injuries like foot fractures and ankle fractures, as well as foot deformities like bunions. He is also certified by the American Board of Podiatric Medicine. Dr. Pappas is experienced in advanced foot and ankle reconstruction, having completed a fellowship approved by the American College of Foot and Ankle Surgeons® (ACFAS). Patients frequently praise the professionalism, honesty, and excellent bedside manner that they experience when they see the specialists at Alexander J. Pappas, DPM. The compassionate providers are focused on improving the quality of life for all patients. The team welcomes patients from all around the Tampa Bay area to call the nearest office or click on the online scheduler now.

Went to Jordan cause he was hooked in with Dr. Strobbe, have had trouble with nail fungus (severe)…read morehe prescribed a white cream,used it for 2 1/2 years. Had a appointment was there 15 minutes early and watch 2 other people go ahead of me, asked the lady,(she always took care of appointments) I asked why they went ahead of me , she just looked at me for a few seconds, I said I'm leaving, do you want me to reschedule you, I won'tbe back . Found another podiarst, told me that cream is for your skin not nails or fungus

This is an update from yesterday. I spoke with Cathy in the office. She has always been friendly…read morewith me. She explained everything in a professional manner to me and the finances are all worked out now. This is a great practice and I don't plan on changing anything. Thanks Cathy!! I hate to go from a 5 star rating to a 2 star rating. I still think Dr. Jordan is the best podiatrist around. The problem is this. At the beginning of each year you have to pay the yearly Medicare deductible. This year it is $109. I went in for my appointment and was informed of that. The only problem is I could only afford a little more than half of that which would be $60. They said I must pay $75. I thought paying $9 more than half of what I owe would be okay but they would not let me see the doctor. I'm in the process of paying a large amount of money to a dental office every month and I have to watch every penny. They don't seem to understand that. So I will wait till next month to see Dr Jordan. The woman who gave me the hard time and the attitude was Cindy F.

Dr Kales saved my life. I was misdiagnosed at another podiatrist up north, thankfully I found Dr…read more Kales. The office staff got me right in after I described what was going on and that I was in absolute agony. Dr Kales took one look at my foot and told me I had a septic infection and I needed to go to the emergency room. He did take a culture and an Xray which confirmed I was septic. He took the time to document exactly what he wanted the emergency department to do when I got there. If it hadn't been for Dr Kales experience and knowledge I just don't know what the outcome would have been. I would trust him and not hesitate to recommend him to anyone. I am forever grateful to Dr Kales.

Dr. Kales and his staff are amazing! It's always a joy coming into the office. The staff are very…read morefriendly, knowledgeable and they always give their best. There hasn't been one time I have left the office without a smile on my face. Whether it's an ingrown or even a stubbed toe this Team will take care of any patient as if they were family and this is why I continue to visit Dr. Kales.

Gulf Coast Medical is truly the epitome of the problems with the health care in this country. Poor…read moreoffice support never see the actual Drs. Office constantly over billing. I would avoid this practice at all cost. They care about profit over care. They are always understaffed. Getting Pre authorizations are nearly impossible. I voiced my concerns and was dismissed from the practice. Which I find hilarious. As a senior I PLEAD WITH OTHERS AVOID THIS PRACTICE. If you are skeptical about my review please go to Google. There are numerous complaints

The new app is handy. You can pre-check in and upload your insurance information to make in-person…read morechecking easier and faster. Cool! Then when you show up they ask for your insurance card, ID, and hand you a clip board of papers to fill out anyway. So......lol???? Appointment was at 2:15. An hour later the doc walked into the exam room, spent no mor then 10 mins, charged for me an extended exam, and I was in my way with 2 maintenance Rx's. Take that for what you will. Doc and staff are still super nice and helpful people

Very useless group here. Could not do anything to help but refer me to his friend who also could…read morenot do anything. The Dr didn't even know how to operate his own Xray machine. And the Secretary/nurse or whatever she was would not stop babbling on about her personal life like it had anything to do with my hammer toe. The only thing they managed to do was overcharge. So if you are in to wasting time and money go here.

I went to this doctor about 7 years ago. He actually wanted to do his job back then. So when I…read moreinjured my foot a year and a half ago, I didn't hesitate to schedule an appointment. I had gone to the emergency room the prior evening and was told to follow up with a podiatrist. He came in briefly and told his office staff to take an x-ray of the side of my foot. The injured area were of my toes. He sold me an overpriced brace that cost over three times what it cost online. It did not support the injured part of my foot. Thankfully, my foot healed in its own. I figured that maybe he had a bad day and because his office is so close to my home, I decided to give him another chance when an issue with my foot came up a couple of months ago. I went in, almost unable to walk on my foot. Because my last visit with them was just a year and a half ago, they said my visit was considered a new patient visit. The office staff took my information, and the doctor rushed in again. He pressed on the side of my foot and asked if it hurt. Since it didn't hurt in that area and until I showed him which area caused extreme pain (enough pain to awaken me from a sound sleep), he said it was fine and again, sold me another brace - this time a blow-up one with a pump which does nothing except for carrying a higher cost. The brace itself did nothing to help, and I'll be finding a new podiatrist to schedule an appointment so that I may be properly treated. He seems to not care about patients who self-pay, even though I've readily paid him the hundreds of dollars that he charges for each visit. If you do decide to go to this doctor, bring your phone and compare the price of the brace or medicine that he will try to sell you with the price that a local or online retailer charges. And good luck.

Took my son to dr kales for an ingrown toenail. My son is 19 yrs old and has high functioning…read moreautism. I alerted the doctor of this and let him know to be very specific with my son as to the procedure. The minor surgery was completed and my son was scheduled for a recheck the next week. The 2nd week they dug into the same toe, "removing debris" they said. Then the 3rd appt then the 4th appt. After the 4th appt my son told them "yall better address my other toe on the 5th appointment or else im going somewhere else. Each appt they have collected a copay. When he went for his 5th appt they band him from the property because they claimed he threatened them when he said "or else". Yea! Or else he was going somewhere else!!!! Great bedside manner doc! Well guess what?! We will go somewhere else! Obviously this doctor is just grifting on copays. I've had my ingrown toenails removed and it was nothing like this horrible experience. I've seen people get their gall bladders removed that don't have 5 follow-ups. My son had NO complications and there was no reason for him to be mistreated like this. Stay away from this podiatrist because there's plenty of really good ones out there