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Palatine, IL

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StellyBellys

5.0 (1 review)

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16 years ago

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A Touch of Elegance Event Planning - We provide centerpieces too!

A Touch of Elegance Event Planning

(24 reviews)

We recently attended a wedding reception at a nearby forest preserve that used the services of A…read moreTouch of Elegance. Needless to say, it was an enjoyable experience! The meals came from someone else, but the orderly fashion it was presented and served was duly noted. That goes double for the drink line as well; I ordered non-alcoholic drinks and still felt appreciated. Kudos to the two sisters and Diane D. who worked the event! A Touch of Elegance definitely showed a touch of class!.

A Touch of Elegance was nothing but a disappointment by Denise (Owner) our event executer…read more When reading this review, please realize this was written to help other brides and people who deserve an amazing event planner/executor for their special day. We hired a Touch of Elegance to ONLY execute our designs for our wedding in September 2019. I (The Bride) worked with the owner herself, Denise, who agreed to take on this project. I gave her specific details and instructions on how I wanted key aspects of my wedding to come together which included: putting up a photo backdrop which I designed, placing all tent cards in order on the backdrop, assisting with gathering family members for pictures during cocktail hour, making sure the banquet hall was ready (table numbers, reserved seating, guest gifts) for photography before guests arrive, setting up the memory table, the autograph table, and placing signage. We also had a surprise swing dance number for our guests and I had a dress change, so that is the only thing that she helped us with correctly. Please see the images attached regarding how each part was executed INCORRECTLY as there was not enough room to write it all here sadly. We gave Denise a Call regarding feedback Being the "Hospitality Power Couple" (name given by our family and friends) and myself for receiving a degree in graphic design and hospitality, we were EXTREMELY DISAPPOINTED. Learning of some of the issues during our wedding, after our wedding, learning much more from family friends, and the staff of our hotel venue about Denise was hard to take in. Unfortunately, we had to call Denise to ask how she felt our wedding day went as we wanted to hear her side of the story. The best way to sum up the call would be that it showed us who Denise really is. She kept telling us "She DID NOT HAVE ENOUGH TIME". Our first thought was, if you did not leave yourself enough time, why not bring in more of your staff to help you. We placed our trust and faith in her as she reassured us many times everything will be wonderful on our wedding day since we were over organized and too detailed, but it shows that no matter how OCD you may be, it can still be executed WRONG. With Denise knowing all this taking place during our wedding, we feel we wasted our money as we never planned to have an event planner execute our designs but my now husband convinced me that she was worth it. Sadly, we were wrong, and we paid for it as we DID NOT RECEIVE A REFUND from Denise. From one business owner to another (founder of my graphic design company and a nonprofit), I was also DISAPPOINTED that she DID NOT CARE TO CALL us for our feedback. I had to reach out to her to set up a call. As an owner, I would want my clients to be honest with me about my work, my work ethic, and how I am as person when working with clients. I am always trying to be better for my clients, and I hope she does the same going forward because I will never recommend her to family or friends after this experience. I hope Denise learns from our wedding on how not to treat people and their guests when hosting an event. My biggest hope is that she does not cause any of these problems for anyone else's event going forward as no one needs more stress on a big day like their wedding or any special event for that matter.

Cotillion Banquets

Cotillion Banquets

(75 reviews)

Just had my daughter's Quinceañera at the Cotillion and I cannot rave enough about the team, the…read moreservice, the food and the beautiful venue. Above all I want to add a most special mention for George, his passion, attention to detail and willingness to help with anything and everything we threw at him was unmatched! So George, thank you from the bottom of our heart. You made our day perfect and we could not be more grateful to you and your wonderful staff. If you are in doubt, don't be! Cotillion is the real deal! Thank you Cotillion! Acabamos de celebrar la Quinceañera de mi hija en el Cotillion y no tengo palabras para expresar lo increíble que fue el equipo, el servicio, la comida y el hermoso salón. Sobre todo, quiero hacer una mención muy especial para George: su pasión, atención al detalle y disposición para ayudar con absolutamente todo lo que le pedimos fueron incomparables. George, gracias desde lo más profundo de nuestro corazón. Hiciste que nuestro día fuera perfecto y no podríamos estar más agradecidos contigo y con tu maravilloso personal. Si tienes dudas, ¡no las tengas! ¡Cotillion es lo mejor! Gracias, Cotillion.

As with most Wedding Planners and Event Managers - we are very focused on finding the ideal venue,…read morewhich will help us to deliver a beautiful and memorable event for our clients. Our first impression upon arriving at The Cotillion Banquets in Palatine, IL - for an upcoming wedding venue selection visit, was the grand and opulent exterior and ample parking lot. Our team from Luxe Décors and Events, LLC, was greeted by George, the director and information specialist on everything you hoped for, wanted and envisioned to happen, at The Cotillion Banquets in Palatine, IL. George is beyond warm, pleasant, professional, knowledgeable, charming, gracious, efficient, and oh so very skilled at listening to what you would like to accomplish for the event, that you have been hired to do. We hit it off with George IMMEDIATELY upon meeting him. He took us on a guided tour of The Cotillion Banquets, explaining to us in measured detail, what was at our disposal, to ensure that we would be able to do everything that we had planned, and be able to provide our clients - the wedding of their dreams, with regards to their décor and wedding theme. The staff at The Cotillion, under George's dedicated, experienced and genuine love and pride for what he has been doing for so many, many years - also reflects the outstanding service provided by everyone at The Cotillion Banquets. The kitchen staff, is beyond kind, truly professional and obviously loves what they do. The table settings were impeccable. The food - all freshly prepared by The Cotillion staff - is simply AMAZING !!! When we first arrived to meet with George and get to see what The Cotillion had to offer - we had already been informed about the superb level of service and the first class menu selections. The Cotillion DID NOT DISAPPOINT. We were also introduced to the owners of The Cotillion, who were also so genuinely kind and considerate, obviously wanting to also ensure, that we knew they were available, should we have any additional concerns. The Cotillion Banquets in Palatine will forever be Number One on our recommendation list for any and all events, which we are privileged to manage. We cannot say enough about ALL that George did to make this wedding event so beautiful, memorable, classy and successful. No matter how skilled, talented, or experienced an Event Planner is - without directors such as George at the venue site - who can offer their kindness, experience and support - an event will not be as successful and seamless as you may have envisioned. We at Luxe Décors and Events, LLC, are eternally grateful to you George, your staff and the owners - at The Cotillion Banquets in Palatine - for your genuine friendship, guidance and assistance, in helping to make the wedding event on November 22, 2024, the elegant success that it was. THANK YOU GEORGE, FOR MAKING OUR JOB SEAMLESSLY SUCCESSFUL!! Bravo to you George and a special toast as well to you and Everyone at The Cotillion Banquets.

StellyBellys - eventservices - Updated October 2026

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