Marisue did a fabulous job creating a balloon and plant gift for a friend who just came out of surgery. I phoned her directly and she was able to deliver next day. I so much prefer to call a florist directly than to go through the national services. Many thanks! My friend loved them! read more

Bouquets Baskets & Balloons - Florists Near Me

Marisue is a lifesaver! I had ordered flowers from a big online company and they screwed up the entire order. They never notified me of non-delivery either. I am so grateful that I called Marisue's shop in Palatine, Bouquets, Baskets, and Blooms, because she was willing to help me in an emergency. She put in extra effort, and went way beyond the normal shopkeeper would go!!! I wish I could give this shop 10 stars! After delivering to the funeral home this morning and seeing there wasn't a visitation, she went to the church and took special care to make sure the beautiful flowers were in a spot the family could see that our thoughts were with them, and that we hadn't forgotten them. I'm so glad this shop was there for us when we needed them. Thank you Marisue! Then after delivering I got a text with a picture and the story behind the delivery so I could rest easier. That's what I call service!!! And the price was very affordable!! read more

Bouquets Baskets & Balloons - Floral bouquet for a wake. - Florists Near Me

Lovely owner and easy to speak with! But unfortunately it didn't work out the way I thought it would. When you order something off of a website and it shows you a clear image of what is being offered you would hope that what would be what is was going to look like. That really didn't happen here which is unfortunate. The bouquet was thin and lacked the energy of what the website shared. I wanted to support my friend's local florist and I had so many other vendors (online) I could've ordered flowers through for my girlfriend's birthday. So here are the two images the 1st one is what was on the shop's website and the other is what was delivered to my girlfriend. Again I hope this serves as feedback. I am grateful for small businesses and during this time of Covid it's not been easy to thrive. Thank you for allowing me to share. read more

Bouquets Baskets & Balloons - Florists Near Me

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Marisue was great to work with. I live in Arizona and was able to get a beautiful gift basket to my daughter and husband for their respective birthdays, all by just chatting over the phone. Will definitely use again., read more

Marisue recently participated in our Flower Show at St. Theresa - this was her second year and she did a great job. Her arrangements were beautiful and unique. We enjoyed having her and hope she joins us again next year! I have also had the opportunity to purchase her "birthday cake" floral arrangement for my sister's birthday last year and everyone loved it! read more

My husband and I planned an intimate backyard wedding on a very small budget. It was the best and most magical day of my life! I live in Chicago, but I chose a florist in Des Plaines because my parents live there and I planned to have them pick up our flowers. I knew very little about flowers except that they were beautiful and often expensive. Although my floral order was small and consisted only of a wedding bouquet and a boutonniere, Marisue exceeded our expectations with her excellent customer service and attention to details. She is extremely knowledge about flowers and how to choose flowers that meet your needs (i.e. colors, preservation, bouquet styles, flowers that match your budget...) Here's what stands out to me about my experience in working with Marisue: -Marisue was consistently available by phone and e-mail. She immediately created a rapport of trust, so that she could create my bouquet without meeting in person. -Even though my order was small, Marisue asked lots of thoughtful questions to assure she understood what I wanted. -Marisue reviewed photos of my wedding dress and we collaborated on how to create a smaller wedding bouquet, that looked "wild" and matched our wedding attire colors. -Marisue was flexible on my order pick-up time, even with little notice, when my plans unexpectedly changed. -My wedding bouquet was more beautiful than I could have imagined. She selected complimentary colors and gave it the "I just picked wildflowers" feel that I envisioned. -My husband's boutonniere reflected the flowers in my bouquet and was incredibly elegant. I've attached three photos that show my wedding bouquet and my husband's boutonniere. I highly recommend that you contact Marisue of Bouquets, Baskets & Balloons for your flowers. You will get the kind of personal attention and customer service that only a family owned business can provide. Best of all, you will be thrilled with the gorgeous flowers arrangements that she creates! read more

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I ordered a floral basket for a new baby girl to be delivered to a local hospital today. Marisue , the owner was very helpful with the selection. When I mentioned food baskets and treats , she recommended a local bakery and would delivery it today if I didn't mind bakery boxes. She personally went to this bakery and purchased the treats for my son and his wife. They were thrilled - the bakery goods were delicious, and the flowers beautiful. All this was ordered at 10 and delivered by 1. Exceptional service! Thank you, Marisue!! read more

Bouquets, Baskets & Balloons participated in the Flower Show at St. Theresa's and Marisue made beautiful arrangements - whimsical (unicorn-theme), holidays (cornucopia and a snowman basket - all white with just a touch of greenery), a beautiful birthday cake, and a tropical plant. All were amazing and it was fun to watch her work and create these pieces. Previously I ordered the birthday cake for my sister's 60th birthday and that was when I knew she was a very talented florist. It was very nice to meet and support a local businesswoman. Will definitely be going back to her for those special floral arrangements. Lovely to work with and definitely recommend. read more

I had bouquets baskets and balloons do flowers for my wedding, as well as my baby shower. Everything was beautiful! The care and attention I received was exemplary. Marisue, the owner, spent a lot time talking through options and planning the details. They really went the extra mile to make sure everything went smoothly and that I was happy with the results. read more

I really had nothing but a horrible experience with this florist.. To begin with, I started planning our wedding and chose this florist because she was the most affordable...I guess you get what you pay for! She wouldn't even meet with me a second time without takin a deposit. She is NEVER onsite and you have to make an appointment to even come into the store. Everytime we met is was 40 degrees in her shop and she never turned the heat on. I kept trying to explain my ideas to her and she never seemed to get it. I asked for a cascading bouquet and what I got was something that looked like a pin cushion with roses and orchids sticking out if it at all sides! To make thing worse, flowers started to fall out of the bouquet DURING my ceremony! My bridesmaids bouquets looked like they were missing half of their flowers and the bouquets seems very thin and had gaping holes in a lot of areas. She also failed to give me a Mary bouquet and insisted that she dropped one off at the church and that someone had taken it...this may have been the case since she dropped them off an HOUR earlier than what was on our contract and that there was another ceremony going on at the time, they could have mistaken it for one of their flowers when they were leaving! All on all horrible service and I would NEVER recommend this florist to my worst enemies. read more

The team at Bouquets Baskets & Balloons was very accommodating and met and exceeded all my expectations. Mari Sue was awesome and the custom balloon bouquets turned out beautifully. I highly recommend them! read more

The flowers looked lovely and colorful. Thanks a lot. The Doss family

In terms of customer service, I had a pleasant experience ordering flowers for a friend's birthday. They were helpful, same day delivery etc. However, the flowers delivered were a sad substitute for what I ordered based on options on their website. I was very disappointed with the quality of the flowers my friend received. For nearly $70, I expect (and have certainly received at other florists) a LOT better. read more

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I had an excellent experience with Bouquets, Baskets, and Balloons. I called them at the last minute for flowers for a funeral. I explained what I wanted and my budget, and they made a gorgeous arrangement that meant so much to the recipients. When they delivered it, the church was locked and no one was there, so they called to let me know, and waited until someone arrived. Due to their beautiful work, great customer service, personal touch, going the extra mile, and reasonable prices, I will definitely be a repeat customer and I highly recommend them. read more

Very HAPPY!!!! We used Bouquets Baskets and Balloons for my recent wedding centerpeices, bouquets, etc and we could not be any more thrilled!!! MariSue arranged all the flowers perfectly and the coral color of the flowers she ordered turned out PERFECT! We were a little hesitant because my mother found her in the phone book, we had never used this company before. We had a big order ahead of us with 29 large centerpeices and a wedding party of 22! MariSue exceeded my expectations and our guests were fighting over the flowers at the end of the evening to take home! I would HIGHLY recommend MariSue for large or small events!!! read more

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I had purchased flowers for a funeral. my mom's. i had specifically asked the florist nothing pink. when i picked up the wreath, it looked sad, with pink flowers and an ever sadder ribbon that spelled "mom" twice, consecutively. the sadness i had at the time stopped me from going back to complain and ask for another wreath. but it only made me more bitter... from this customer, F minus for not being able to listen to the precise instructions i had provided ahead of time. read more

Great place and very nice owner! I needed flowers for a wake last minute. I called the morning of the wake and the owner made sure to make time to make the flower arrangement. The flowers were beautiful, fresh, and a great price. I couldn't be happier. read more

Such a pleasure to work with someone who wanted the best but at an affordable price. They provided 18 balloon centerpieces for our event. Creative, timely, great customer service. Would highly recommend! read more

Was looking for a "Sweet 16-esque" birthday bouquet for my dear mom, and came across BB&B. First plus? They knew what a Sweet 16 corsage was, sugar cubes and all! Second plus? They translated it beautifully into a vased bouquet that my mom could have on her bedside table. What blew me away? Even though they had to make a special trip out to pick up some specialty flowers we requested that their shop didn't have in-stock, the bouquet was designed, created, and DELIVERED the same day we called!! They totally stripped the wings off Mercury's feet, if you know what I mean. read more

I recently had flowers delivered from here from a dear family friend. Unfortunately I was almost unable to thank her because the owner/florist signed the card wrong. My friend ordered it over the phone and the woman described a lovely arrangement, what I got was a hot mess. There were a few roses (already browning on the edges of the petals) a random selection of carnations, one tulip (wilted within 36 hours) and a few green fillers. I heard through the grapevine that my friend had sent flowers, but I had never received flowers from her, and then my husband and I put 2 and 2 together and realized I had sent a thank you note to my in-laws for flowers they didn't send! The owner signed the card with *our* last name... so it made me look like a moron! When I called the owner to discuss the matter, she didn't even apologize and suggested that my friend told her the wrong name. Most people know their own last name. I would not recommend this business to anyone, and even politely suggested to a mutual friend that our friend who did send the flowers get her money back from this business. It was a disaster from beginning to end. My husband had tried to stop in here two previous times to pick up flowers for me, but they are always closed. I guess he was lucky, cause he went to Pesche's instead! read more

Can I give zero stars? Not only were the costly bouquets not what was expected (contents), oddly designed and of an outdated style, one of the was dying by the next morning. The icing on the cake was the horrendous customer service, which included awful communication skills and an owner/manager who has serious anger management issues. We love to support small businesses, but this one needs an overhaul first. read more

I needed a flower arrangement for my aunt's funeral service. I called the day before the service, and the woman who took my order was extremely helpful and friendly. The flower arrangement was absolutely beautiful. It exceeded my expectations. I would highly recommend this florist from my experience. read more

I have used Bouquets Baskets and Balloons for many floral and party occasions since the shop opened several years ago. The owner has provided wonderful flowers for anniversaries, birthdays, school events, and a funeral. While suggesting a general color for the flowers I ordered, I have left the details to the owner. Her choices have always been wonderful, and the personal service and attention to detail truly goes the "second mile." In addition, the balloons Bouquets Baskets and Balloons provided for parties were just the right colors, and added such a special spark to the events. read more

My experience with this shop was just as I had hoped. I called around 8:30 AM and my flowers were delivered (free!) by noon. I am satisfied with my short experience! Thank you! read more

Great from the start. The owner was very nice and helpful. This was a sad time for us but the flowers made things beautiful. They were all in fall colors and my dads favorite flowers. He would have loved them. We enjoyed the flowers into the week. I highly recommend Bouquets Baskets and Balloons. read more

My husband and I were married this past July in Park Ridge and used Bouquets, Baskets, & Balloons for all of our wedding party bouquets and boutonnieres, our ceremony pew decorations, and our reception table centerpieces. The flowers were just lovely. I had forgotten exactly what I had ordered and was pleasantly surprised to see all of the girls' bouquets lined up at my parents' house, on time, the morning of. The arrangements looked incredible. Despite the humid weather, most of the bouquets stayed fresh looking all day long, and well into the evening thanks to the wonderfully hidden water sources the owner had thought to install and cover with beautiful, vibrant ribbons. The centerpieces at the reception - purple orchids with greenery - were just as memorable. In fact, I received several complements from guests, some coming even weeks after the celebration was over. The owner was also willing to pick up her vases at the reception location the morning after the wedding. She is easy to get a hold of and willing to work with you in order to find ways to meet your requests in terms of flower type and cost. read more