I was in town visiting family and decided to have a "pamper day" with nails, hair, wax, etc. so…read moreafter doing a quick Google search I came across Waxxpot and decided to give them a try! The booking was super easy and can be done online or over the phone. Upon arrival, The location was easily accessible with free parking. The staff greeted me with a friendly and warm welcome and already knew my name which made things more personable. I worked with Lo and she was very informative and definitely made me feel more comfortable as a first timer at their location by sharing her background, walking me through how she prefers to wax my body based on her examination, and also by just holding a regular conversation. I love that she waxed in smaller sections to insure all hair was removed since I told her I wanted everything gone! Lol. Afterwards they of course recommend a few products and tell you about their wax pack options. I loved that they have locations in multiple states and the wax pack can be used in my current home state of GA! I'll definitely be back if I'm ever in need while in Louisville.

Destinee is great! She is super friendly and did a wonderful job for my first time getting my brows…read moreand lashes done. We made some notes about things we can do to get even better results next time, which I really appreciated! I'll be back!

Scheduled a last minute lash lift and brow wax the same day and was immediately friendly about my…read morelast minute booking. The quality of her service is amazing! She is a perfectionist and ensures you are happy with the results of everything. Definitely will be coming back!

Love Pamper Me Pretty! Clean shop with drinks, great big TV playing! It's a total vibe & I love it!…read more Danielle is amazing! Always on time & has my silk press pressing!! It's relaxing & such chill vibes in her shop. I always feel beautiful after, inside & out!

Kam delivered the service I requested Xs 1000! The vibe of the salon is chill and clean! Kam is…read morevery professional and nice. We watched a few movies, while I got my makeover‼ The service I received was a big chop, a perm, and a color I loveeeeeeee it!! It was pricey, but hey you pay for what you want!

i was absoluted blown away by this salon. I was shown how a proper pedicure was done. I also got a…read moreservice that I have heard about, but was told that it wouldn't work for me. The manicure was called dipped and I absolutely love it. Will be telling my friends about this place. Thank you for making my day!!

Simple manicure. All 10 nails were roughly filed in under 60 seconds leaving my nails uneven with…read morebits of old nail clinging to the edges. I had to re-file when I got home as they looked unkempt and were snagging on fabric. Also, they used a dremel to remove the old polish and cuticles. I suspect this causes more damage to nail beds than cuticle and nail polish removers would.

Still my favorite place to visit and the couple that runs this salon takes good care of me - really…read moreall their customers. Each time I'm there they seem to know their clients and welcome everyone coming through the door. Five new pedicure chairs line the back wall! They have lights in their bucket and are super comfy. If this location is convenient for you, I recommend a visit.

Over all the work is decent. However, the husband, wife team can sometimes they can be rude and…read moreunprofessional. For example, saying the color on a sample was the same color of polish on your nails which it was not, and the last time which will be the last time,I came in 15 minutes early to select a polish to save time for them for a manicure /pedicure and was rushed to go before my appointment time. Then was brought a color I did not select for my toes so I had to pick another color. I was told I was wasting her time and started ranting on and on about it, and she had other customers... The place was empty !20 minutes after my appointment. no one else has shown up. This was the last straw!

Jackie did an excellent job with my hair. She was able to lighten the blonde to what I wanted!read more

My friend came here for a new hair color and highlights and she was ecstatic with how well it…read moreturned out ! Thank you ! Will be coming back to her!

We couldn't have had a better experience for our daughter's first haircut! Ms. Colvin is so…read moretalented and was beyond experienced in toddler haircuts. My little one is known to be fidgety, like any 2 year old, and I expected some tears, but none were shed thanks to the kindness and patience that was shown to her. She got a lollipop to start with, she got to hold the spray bottle and was really involved in her haircut. It was a whole experience for myself, my daughter and her father. It was very welcoming and friendly environment, we will definitely be booking again.

I had an appointment at 4:45 last Thursday. Earlier that day, I received an email changing my…read morebeautician from one to another, which was OK. However, when I arrived, I was told to take a seat and that I would have to wait for a few minutes. Apparently, the person scheduled to do my haircut had called in sick. The person in charge decided it would be better to keep my appointment and work me in between her other clients rather than to cancel the appointment. I waited for nearly an hour before I was seated, and I wasn't sure she heard anything I said other than, "I'd like my hair to be about shoulder length." She commented that was a lot of hair, and I assured her that was what I wanted to do. The entire time she was working on me, she was talking with people who appeared to be just hanging around, perhaps family members and other people who came into the shop, poured themselves a cup of coffee & sat down. I had the impression that they were not clients. Near the end of my brief experience, she asked if the haircut was OK, and I told her that due to the thinning of my hair, I'd like for her to put in some layers, so she quickly put in a few. I was not unhappy with the haircut; however, given what I paid, I felt that I should have received personal attention. I was really hoping to find a stylist with whom I could develop a relationship as I have not had one for some time. (I could have gotten the same service at a quick cut salon for half the price.) I really felt like I was an interloper. It appeared that everyone else in the salon knew each other, and they were very busy talking about people & issues they had in common. I was left out of the conversations. The few comments that I made were totally ignored as though I had never made a sound. I had several other things that I would like to have discussed with a stylist, but I did not feel welcome to do so. Since the cut isn't horrible, I may try them one more time, but I would need to be assured that they have a full staff that day so I wouldn't just be squeezed in. And I may decide not to give them another chance.

I highly recommend LaToya! She has great communication and her hair care and styling skills are…read moremagically transformative. Customer comfort and satisfaction are priority to her. She does fantastic work.