Very pleased with how quickly repair service arrived at my home. . Gino was excellent..very polite and knowledgeable.. he diagnosed the problem and installed a new battery.. Im thankful that I have AAA road side service. Marlene Stearns read more

Horrible experience. The service was rude and unprofessional. Do not recommend use another towing company

Horrible experience. The service was rude and unprofessional, and I was overcharged. Very disappointing overall. I would not recommend this place. read more

Very bad customer service. I encountered a rude and aggressive tow truck driver. Do not waste your money.

Tow truck driver was yelling at the guy changing a tire for free. Very unprofessional

0/5 stars this message is for the owner Rick Diaz : Dear Rick, please educate your drivers There is a video circulating on tik tok of one of your drivers trying to intimidate and making up laws that do not exist, being very passive aggressive with a free of charge mobile mechanic. There is absolutely no reason your drivers should feel entitled to go up to another person whether they are your customer or not and make up complete BS just because he is upset that person took his call. Extremely bad marketing for your business!!! Rick either talk with your employee or cut ties completely. This is not the representation you want for your company you worked years for. Best of Luck! read more

Would give a zero stars if I could but who ever owns this company needs to educate there drivers and how to talk to someone with manners instead of threatening them for a doing a good deed, should be ashamed to get someone in trouble just because they are helping someone at no cost and your driver is being a dick read more

Just imagine how they treat people that ask for their service. When their rude to other people who just want to help people with out charge bro on the video was a di** for no reason. Would recommend this company read more

They have a really arrogant driver, he's yelling at people saying that he's gunna call the cops because someone else helped a family by changing the tire for them. Wouldn't recommend. All they care about is money not safety of the people read more

The guy in the photo told us it was $325 an hour. He drove us 15 minutes maximum 20 minutes and charged $350. I asked why he said it's from the minute he got the call which was still 40 minutes and then I said it wasn't an hour he said he still has 20 mins back to his shop and he didn't tell us in the beginning but he said 5% for no cash. read more

Steitz Towing - The guy from the steitz towing - Towing Near Me - Los Banos, California

I had broke down in there lot over the weekend and they approached me and asked if i needed help i informed them i already had a tow on the way and asked if i am inconveniencing them buy having the vehicle on the lot. They welcomed me to stay there instead of the freeway shoulder and gave us waters for me and my family not once but twice. Im not local to the area but if you ever need a reliable tow please contact this company god bless. read more

While I was at the Wellsfargo bank during the afternoon there was a guy doing some transactions at the counter and everyone was in line waiting. However, one of this company tow driver walked into the bank didn't get in line and went to have a seat. while the guy was taking a little longer at the counter this tow driver started saying a bunch of stuff until the guy at the counter said something back to him and this tow driver went off on the guy calling him a bunch of names and bad words. When the guy finished his transaction walk by this tow driver he decided to get up and went face to face with the other guy calling him gay and other bunch of names. Told him to wait for him outside so he can run him over with his flat bed truck the other guy walked out of the bank and I guess decided it to wait for him. Not sure what happened outside but I heard the other guy was going to fight but some people told to avoid him. This driver was clearly looking for a fight he was integating since he walked inside the bank and wanted the other guy to hit him first so he can call the cops or something. The tow driver was the one who started the whole situation by telling to stop talking and hurry up and calling him a bunch of names and saying bad words while the other guy was just handling his own business at the counter with the cashier. Avoid hiring this company services as you don't know if this is the driver they will send to "help you". I cant believe they hire crazy people like this one. He looked like he was drunk or under the influence of something. He deserve to get punch in the face so he can learn to show some respect to other people. read more

My fiance and I recently went to Sacramento and Tahoe. On the return from Tahoe our car started having issues in Orangevale. We discovered what the issue was, but because it was starting again and still driving we decided to take a chance and headed back on the I-5 to Los Angeles this past Friday. About 2 hours into the trip, car went into Limp mode (we have 21 year old BMW that has made this trip before) and was electronically limited to driving 40 MPH which was dangerous on the I-5. Thankfully, we were right near a Shell station and stopped south of Los Banos. We called triple AAA and we were referred to Steitz Towing. The lady from Steitz towing who called was very nice on the phone. After about an hour wait, our driver Paul finally came. Knowing that you are about to drive 4 hours with some stranger in the cab is always undesirable, but not with Paul. We got a good vibe from him. He was super personable and easy to converse with right from the beginning. He made the ride comfortable for us. He secured our car professionally on the flat bed. Paul even stopped near the Grapevine for us to have a bathroom break and we got an inside perspective of what a truck stop looks like. We made it home in good time. He was an excellent driver and we hope that he got back in good time to be home with his family. Lesson learned: If you have AAA, make sure to have premium which will give you a 200 mile towing range especially on a long road trip. If you have an older car, consider renting a car. Have water with you on the I-5, because if you are not as lucky as we were to get stuck by a gas station it is HOT on the I-5. We had an unexpected towing expense added to our trip which sucks, but in looking at the positive, we got home safely, we learned a few things about long road trips, we were calm about it all, and we thank Paul from Steitz Towing to making our trip home with ease and safety. read more

Steitz Towing - Towing Near Me - Los Banos, California

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Broke down in Santa Nella on a Sunday afternoon, first driver arrived and quickly determined problem, need a tow which shortly arrived. Towed to a recommended shop who quickly did the repair on Monday AM read more

AAA connected us while Dos Amigos Vista Point truck stop on the side of HWY 5 going North with a flat tire and 2 kids...waited about 30 mins (which was exactly the ETA they provided). Our Tow Driver was Eric, this guy was great, professional and kind. He called and updated us on his ETA so that we wouldn't worry. Got us to Los Banos Tire Shop asap and we were out of there in 15 mins with a tire replacement. Thank you so much Eric!!! read more

Yes, called them. They were on their way. They got there in time great company. It was hot and sunny. I stuck on the street and that was no good in Los Banos. read more

My RV broke down on Highway 5. After several attempt working with AAA I was able to get a tow. Steitz came out, We tried to figure were to take it for repairs. Got dropped off in Los Banos at a truck repair at night. Ends up they don't work on RV's. Called AAA again tried to get Steitz but they said they had to use someone else. Ends up that didn't work so AAA sent Steitz again and got towed to a repair shop. Both time they were very courteous, and professional. Learn never pick the cell phone option when they ask is on a cell phone. You won't get a person. Second insist on Steitz. You might not get time the first time but they are really the only ones that can tow an RV. read more

Car stopped working on Hwy 152. Busy holiday weekend but Steitz Towing was very quick to respond and the driver was very courteous. Went through insurance company for the request so it was a little difficult, but not the tow company's fault. Steitz Towing hooked up my car quickly and got me safely off the highway. Not many option in the area but Steitz Towing was very professional and did what they could. read more

Steitz Towing - Highway safety tow - Towing Near Me - Los Banos, California

Rented a U-Haul and transport from this location for a vehicle I purchased in the area. They let me know when their only available car transport was available and allowed me to book it right there. Hassle free! Summer, who was working by herself, even hooked up the car transport for me. Really smooth process with friendly staff. Definitely recommend for U-Haul services. read more

They saved me! They are professional and take pride in their work. They have new equipment, they take precautions to make sure nothing gets scratched or anything on my car. If i could give them more stars i would! read more

Steitz towing was sent by AAA to tow my "dead" Suburban at our duck club and the driver, unfortunately I've forgotten his name, was the best. I cannot think of a better experience! My vehicle was towed over 100 miles and delivered in my driveway, could it get any better, nope. read more

AAA connected us and they were great!! Super fast and professional. I was on the side of the road stranded as a female alone and they came quick and changed my tire. Thank you again read more

My tire blew out in the middle of nowhere on the 165 and had to call AAA. They reached out to steitz and I immediately received a call. They got to my location fast and took me to a shop that was a little further out of the way. 100% recommend read more

I'd give a 0 if I could. Don't let Alex tow your car. He picked it up out of my driveway and the bumper caught as he was pulling it out. When my wife came out of the house to see what happened he drove off like nothing happened. Waited for the owner to call to figure out what and how they wanted to fix the damage. Needless to say he doesn't want to fix it he also told AAA they wouldn't tow my car out of the shop and back to my house. read more

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I was in a serious car accident on Sunday night (car totalled, flipped a number of times with my dog and I in it) and Steitz Towing was called to the scene to help me out. I was so traumatized and still processing so much, I was so grateful to have Rick there! Dudes energy was super zen considering how high strung I was at the time, and was kind enough to take my dog and I to the nearest hotel til car rentals opened up in the morning. He was very calm, informative and effective in a pinch --on the car ride he called the nearest hotel and held a room for my dog and I! SO GRATEFUL, I couldn't get myself to even think about doing that because so many things were running through my mind (and also a huge adrenaline spike) so I'm so grateful I got help from Rick and Ted that night So so so thankful. Hopefully people don't have to experience this, but if you have to, I pray you get folks like Rick and Ted to help y'all out. read more

TAOFIA!!! You are awesome! He was quick, efficient, and very kind. Especially with covid, everything going on around the world and our circumstance, it being 4am stuck on the 152 hill in the middle of a busy traveling highway, it was nice to hear someone say "I got you". We thought our whole day was going to be tough, but we got lucky. We wish there was more people like you. read more

If I could leave 0 stars, I would. Waited over 3 hours for a tow truck - when they originally said it would be 45 minutes. On top of that, the tow truck driver claimed to have stopped at our location and waited for us for 5 minutes, which clearly wasn't the case (or else we would have gotten help sooner) and left. Still proceeded to wait another hour for a truck that never showed. Upon arrival - driver did his "job" but rude while at it. Extremely dissatisfied with this service read more

Amazing customer service! We had to be towed and Jeromy was quick, friendly, and professional. He was also very patient as we debated on what to do...how far to tow..ect. I know that our mishap would have been SUPER stressful if it wasn't for Jeromy. THANK YOU VERY MUCH. Your a valuable asset to this tow truck company. read more

Got a flat tire in Santa Nella and got hooked up with Steitz Towing through AAA. I was so happy for the help and the guy they sent was friendly and professional. He met up with me at a Chevron and was able to get me back on the road quickly. Thank you so much! read more

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While driving from San Fernando Valley to Sacramento, the car broke down at a Shell station in Santa Nella. Happened on a Friday mid afternoon on a holiday weekend. AAA sent Eric C. from Steitz Towing. Eric was extremely helpful in getting us back on the road. The car wouldn't start due to engine related electrical problems. He made some calls to service centers he deals with and found a shop that could repair the problem right away. He towed us and our two Golden Retrievers to Los Banos. Eric was very friendly, courteous, and professional. The shop he took us to repaired the problem in 2 hours and we were back on the road. Many thanks for your service. Robert S. read more

We broke down on the highway and limped a few miles to a truck stop. We pay for AAA Roadside Plus, so we called for a tow. Steitz Towing sent a text requesting a good review, but refused the job. We were stranded 50 miles from home with three teenage girls. So much for 24/7 service. read more

I locked my keys in my car this morning while it was warming up. The driver that came tried to get the keys out of the ignition and broke the key off. I called Steitz and asked if they would replace my key and this man from Steitz said it was my fault the key broke. He started yelling at me. Then hung up on me. So unprofessional. Shame on you for treating your customers so rudely. read more

Trying to get my kids off to school and soon realized I had a flat tire! I called my insurance roadside service and they had Steitz Towing come out and help me. They came out really fast and Paul was very nice. He was quick and changed my flat and sent me on my way. He even called me about 20 minutes later just to make sure I was ok. It's the little things like a simple phone call that made them completely stand out. Plus how quick they got to my house. Definitely recommend this company. read more

My Van broke down on the way to San Jose from Fresno in the reservoir area of Gustine off of highway 237. I called AAA and they sent out Daric from Steitz towing as soon as they could. Daric's personality and customer service skills not only made me and my wife comfortable, but he was able to turn a bad day in to a pleasant one. Even though our commuter van is over 20 years old, he handled it with extreme care as if it were a brand new vehice. We were engaged in conversation the entire hour and a half drive back to Fresno, and there were times we even forgot we were getting our car towed with how comfortable he made us feel! Our experience with Daric and Steitz towing was nothing short of amazing and I would recommend anyone in a jam to give them a call. read more

Definitely all about money not there to help even with aaa card wouldn't toe me 1 mi down road only wanted 100 mi of towing if premium member and lol as he left read more

There was a huge ordeal with my collision & Rick & his team were nothing but amazing & easy to communicate with. They were very understanding of my frustration with the situation & then also understanding of my mistake of sending their driver to the wrong location. Nothing but amazing things to say about this place - they are an ethical tow company. Thank you. read more

These guys are a rip off. $220 tow 2 miles to their yard and $220 for 2 days even though my vehicle was not even there 24hrs. Also charged $17 to use debit card. Stay Away read more

Fia came in a very timely manner when my husband had a blown tire on the pass. Definitely will be using this service again. Thank you for being so prompt. read more

Our car failed on the way to SF. Fia is really a nice guy who helped us a lot. And the service is good and on time.

Have been towed by Steitz several time's via AAA & they have alway's been fast, frendly & take great care in getting my car to where it need's to be. read more