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    Stein Robert M MD

    5.0 (1 review)

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    8 years ago

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    Chiang Larry C F MD

    Chiang Larry C F MD

    3.0(4 reviews)
    0.2 mi

    My dad is very advanced in years. Just recently, it was noticed at his retirement home, by a med…read more tech that his breathing was very labored. She had EMT's take him to the ER at Palomar hospital. He was given a lot of tests which proved that he had a light case of pneumonia, low blood oxygen level, labored breathing because of fluid build-up and HEART FAILURE! He was kept in the hospital for three days. My dad was given six medications, including a diuretic for the fluid build up. He was supposed to go to his primary doctor the next day, however, that was Saturday. So he called Monday, and the doctor's office finally got him in on Wednesday! Supposedly, the hospital sent Dr. Chiang the information about the hospitalization. Dr. Chiang wouldn't look at the papers from the hospital that my dad had. After the visit, my dad was only supposed to finish his antibiotic and take one baby aspirin a day!! This is after a diagnosis of heart failure which causes fluid build up!! My dad wants a new doctor and I want a new doctor for him!!!!

    My father in law has been seeing Dr. Chiang for 3 years and has a history of heart problems and…read morediabetes. Last Saturday, he went to ER at Palomar Hospital in Escondido, complaining of burning chest pain. They did a full work-up, but the ER Dr. said nothing was wrong with his heart and said it was indigestion, and sent him home. He continued to have chest pain throughout weekend and finally on Monday, my mother in law called the Dr. Chiang to explain his condidtion has worsened. Dr. Chiang said just take acid reducer and if gets even worse - take Tumms! He never even asked to see him in his office to evaluate him again. His pain got worse on Monday night and ended up at Palomar ER again, then on Tuesday he had 2 stents put in. While all this was happening, Dr. Chiang was unaware of his condition. He demonstrated "no follow-up" and lack of adequate care. My mother in law had to call him to tell him he had surgery! We highly discourage anyone from seeing this Dr!!

    Perlman Clinic - San Marcos

    Perlman Clinic - San Marcos

    4.6(92 reviews)
    5.4 mi

    Blood work, urine specimen. Shot. Dr Charles definitely goes…read morethe extra mile. I told him today that if he evet leaves, I will be very angry.

    1 Star -- Extremely Disappointing and Heartless Experience…read more My 90-year-old wheelchair-bound mother, my husband, and I have all been patients of Perlman Clinic. After what happened today, all three of us will be leaving the practice. I had an 11:00 AM appointment for my mother, but the office called and changed it to 10:40 AM, insisting she needed a 40-minute appointment. I explained that we did not need 40 minutes, but they insisted. Getting my 90-year-old mother out of the house is extremely difficult. I drove 30 minutes to pick her up, helped get her into the car, and then drove another 25 minutes to the clinic. Knowing I would be late, I called the office ahead of time to let them know. I arrived approximately 15 minutes late. My mother was still sitting in the car while I went inside to get help transferring her into a wheelchair. I explained the situation, that she was in pain and needed to see a doctor, and pleaded with them to please see her. They refused. What was most upsetting was the complete lack of compassion toward a 90-year-old, wheelchair-bound patient. The staff's response felt cold, dismissive, and aggressive. There was no attempt to accommodate the situation or show understanding of what it took to get my elderly mother to that appointment. My mother had been a patient of the medical practice Perlman took over for approximately 50 years. After decades as a patient, this is how she was treated. This is also not my first frustrating experience. I have personally waited 20-30 minutes beyond my scheduled appointment time at this practice, yet there was no flexibility when an elderly patient arrived 15 minutes late after her appointment had been changed by the office. I have also been disappointed by what I perceive as a lack of continuity and experience among some of the providers I've encountered, as well as frequent referrals to outside specialists rather than having concerns addressed directly. The front-office experience has been particularly disappointing. I have witnessed behavior that I consider unprofessional, including staff chatting about personal matters in the waiting area. Two employees, Gavin and Cezon, were particularly rude and aggressive during today's interaction. Healthcare should involve more than policies and appointment times. It should involve compassion, especially when dealing with elderly and vulnerable patients. Perlman Clinic failed my mother today. After this experience, I no longer have confidence in this practice. All three of us will be finding healthcare elsewhere.

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    Stein Robert M MD - internalmed - Updated September 2026

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