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    First Light Psychological Services

    First Light Psychological Services

    3.0(4 reviews)
    2.9 km

    Covid took its toll on me. I developed anxiety and it was having a bad impact on my job and…read moremarriage. I called so many places and never received a call back or they just said they were full. When I called here the office manager called me back within 24 hours. They were full too but he offered me a wait list and said it would be four to six weeks. He also gave me referrals to outpatient clinics...those were not accepting new patients either. I put myself on the wait list and was in therapy within three weeks. Now after three sessions I am starting to feel grounded and more in control of my life. My anxiety is starting to get under control. Very professional and caring staff which is hard to find anywhere now a days. Thank you for saving me! Would recommend this place to anyone. Just be patient if you have to go on a wait list. At least this place has one.

    I want to give them 0 stars but I won't be able to review them…read more First of all never in my life I have had a similar or even close experience. They have a website with a 800 number for appointments, then when you call nobody ever answers the phone after several failed trying to talk to a life person I gave up and left a voice message then a week later someone called me, a doctor named "Kim" called me to schedule a appointment, she was very pleasant. She advised me to save her number in case I had problems finding their office address, we schedule a 10:00am appointment.....the day of the appointment I got lost....my GPS couldn't find them...this isn't her fault, then I called her like she suggested but she never answered...that isn't her fault either... When I finally got there I walked in I saw they have a front desk with no person to assist you. I waited probably 5 minutes and nobody came to the front desk.....finally I see a couple of patients inside a room (all males) and asked them if they knew if they have someone to help me, a gentleman told me that nobody was there except for "Jim" who was in the back and maybe he could help me. I waited 20 more minutes and nobody is coming to the front desk....then I apologized to the guys and again asked them the same thing, again the gentleman gives me the same answer. After waiting for 25 minutes Jim comes out and asked me if I had an appointment and with who. He was nice and polite but he seemed more lost than me....I gave him the number of the person who called me to make the appointment and he confirmed her name was Kim.....but she wasn't there and he had no way to reach out. I called her two more times and by that time her mail box was full. I told the guy I was leaving and never coming back to that office it was horrible experience. At 11:45am when I was already home the doctor Kim called me and told me "I'm sorry I don't know what happened to me....I don't understand. I am sorry I really don't know what happened to me" repeating the same thing ever and over. At that point I told her I was no longer interested in their services. It was for sure a bad experience but that I was glad I found out early enough. She didn't say one thing...not to mentioned that I was calm, upset but calm.....She didn't apologize.....She didnt say one thing but just the repeated phrases when I first answered my phone but once I started expressing myself she didnt say anything....I paused to see if can heard something on the other side and there was SILENT.....I let go the conversation that I was having by myself...but I honestly felt that she had hunged off on me already. People out there don't bother going to this so call " doctor's office" Not only does it looks like a dungeon but it's also a place full of unprofessional people.

    Stein Peter - c_and_mh - Updated May 2026

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