They have 4 elevators inside the building, and two entrances front and back…read more The staff in the front desk are so nice.

Mindful Care's ethical conduct and client treatment. Their billing practices are questionable, and…read morethe quality of their therapy is unacceptable. I strongly advise against supporting their business.

Thank you Jamie for getting back to me with help for my situation so quickly. I appreciate your…read morekindness at a time in need. Treena Somoza

Let me start by saying I have been seeing different therapists since I was 17 years old and never…read morequite found one that fit, that is until I began therapy with Ms. Ross. She has more certifications than all of my other therapists combined and serves a wide clientele. She has helped me tremendously, working to become the best person I can be. Her certifications range from Marriage counseling which I have taken advantage of, to being an OASAS certified provider, to being an expert on Fibromyalgia a disease I suffer from. Her knowledge of all facets of mental health has truly led me to get more out of the 2 years/1x a week I see her than the 15+ years of therapy I had been in combined. That is saying a lot because one therapist I saw 3 times a week for 4 years and did not have many breakthroughs. I consider myself very lucky to have found a therapist that I can tell truly cares about my life, because she has been an advocate for me and has coordinated with my psychiatrist, court and probation. I would recommend seeing Ms. Ross to anyone that is having a tough time in life in general, with a significant other or for one of her specialties like anger management or drugs and alcohol. Even if you are not the one using drugs or alcohol but you need help in dealing with someone who is she is fantastic. I cannot say enough positive things about her because when a professional truly helps and understands you it is worth GOLD. Ms. Ross is always on time, always remembers specific issues, most importantly for me she doesn't just let you run away with the session she centers you and keeps you on topic and seems to always know the right thing to say. I have been a patient for 2 years almost and every session I leave thinking about what she said and implementing it into my life and have found my relationships are better and I am taking much less medication. Ms. Ross is also very knowledgeable on medication and it's pros and cons and is more than willing to be an advocate for you. 5 stars and 2 thumbs up I owe this woman so much for improving my life. I don't usually write reviews but I felt compelled to because I encourage you or someone you know to book an appointment and see for yourself the professionalism and help she has to offer. She has helped me in every aspect of my life and if have been searching for a great therapist it is Jamie Ross!

Covid took its toll on me. I developed anxiety and it was having a bad impact on my job and…read moremarriage. I called so many places and never received a call back or they just said they were full. When I called here the office manager called me back within 24 hours. They were full too but he offered me a wait list and said it would be four to six weeks. He also gave me referrals to outpatient clinics...those were not accepting new patients either. I put myself on the wait list and was in therapy within three weeks. Now after three sessions I am starting to feel grounded and more in control of my life. My anxiety is starting to get under control. Very professional and caring staff which is hard to find anywhere now a days. Thank you for saving me! Would recommend this place to anyone. Just be patient if you have to go on a wait list. At least this place has one.

I want to give them 0 stars but I won't be able to review them…read more First of all never in my life I have had a similar or even close experience. They have a website with a 800 number for appointments, then when you call nobody ever answers the phone after several failed trying to talk to a life person I gave up and left a voice message then a week later someone called me, a doctor named "Kim" called me to schedule a appointment, she was very pleasant. She advised me to save her number in case I had problems finding their office address, we schedule a 10:00am appointment.....the day of the appointment I got lost....my GPS couldn't find them...this isn't her fault, then I called her like she suggested but she never answered...that isn't her fault either... When I finally got there I walked in I saw they have a front desk with no person to assist you. I waited probably 5 minutes and nobody came to the front desk.....finally I see a couple of patients inside a room (all males) and asked them if they knew if they have someone to help me, a gentleman told me that nobody was there except for "Jim" who was in the back and maybe he could help me. I waited 20 more minutes and nobody is coming to the front desk....then I apologized to the guys and again asked them the same thing, again the gentleman gives me the same answer. After waiting for 25 minutes Jim comes out and asked me if I had an appointment and with who. He was nice and polite but he seemed more lost than me....I gave him the number of the person who called me to make the appointment and he confirmed her name was Kim.....but she wasn't there and he had no way to reach out. I called her two more times and by that time her mail box was full. I told the guy I was leaving and never coming back to that office it was horrible experience. At 11:45am when I was already home the doctor Kim called me and told me "I'm sorry I don't know what happened to me....I don't understand. I am sorry I really don't know what happened to me" repeating the same thing ever and over. At that point I told her I was no longer interested in their services. It was for sure a bad experience but that I was glad I found out early enough. She didn't say one thing...not to mentioned that I was calm, upset but calm.....She didn't apologize.....She didnt say one thing but just the repeated phrases when I first answered my phone but once I started expressing myself she didnt say anything....I paused to see if can heard something on the other side and there was SILENT.....I let go the conversation that I was having by myself...but I honestly felt that she had hunged off on me already. People out there don't bother going to this so call " doctor's office" Not only does it looks like a dungeon but it's also a place full of unprofessional people.

I had a traumatic experience with the Dr Justin DiScalfini. He was so arrogant, condescending, and…read morecruel. I suffer from diagnosed ptsd and chronic illness. This man told me I was using my past suicide attempts as "an excuse" (his exact words) because I just didn't want to work. He only saw me once for the duration of one hour and decided my symptoms weren't severe and debilitating enough. After just seeing me once for one hour. When I told him saying a patient is using a suicide attempt as an excuse is wrong, he said "are you gonna keep repeating that?" instead of acknowledging what he said of explaining it, because he had no explanation for his statement. Two of my doctors, that had been seeing me for years, had already signed a paper that day and wrote a long letter for me determining I was unable to work. While describing my horrific life-altering symptoms which I have been involuntarily hospitalized for, he asked me why I didn't "just smoke some weed"or get into a relationship. He also told me I was lying about my symptoms of extreme anxiety, panic, and nausea because I "could make a phone call." As if disabled people cannot make phone calls or advocate for themselves. He said "a lot of people with anxiety can work, so you should be able to too." I was so shocked I recorded the conversation and have an entire recording of everything he said word for word. I played this recording to family members who witness my daily suffering, a member of the disciplinary committee of medicine and my doctor, and they were all horrified and disgusted after listening to the recording and questioned how he could even be in this field. When he dismissed my illness and the suffering, I asked him if he would be able to live with my physical conditions, and he said "No, I don't have to!" in a most flippant tone. He hung up on me at the end of call and refused to reimburse me for the $2000 he charged us for 2 months along with the therapist he was in charge of, Bianca Marro. Bianca Marro had told me after seeing me that she agreed I was unable to work. The last week I saw her, I told her that I had hung out with someone else that week. She then changed her mind about signing my disability paper then (which I no longer needed because my doctors had written a long explanation of the debilitating symptoms of my disability and how it affected my ability to function and signed it. I was not upset about them not singing it. I was appalled by their words and actions. Especially when they told me I was using my suicide attempt "as an excuse.") Her manager, DiScalfini, and her, then said to me "well, you can socialize" when I asked them how they can tell me my symptoms are not debilitating enough for them. Ironically, this one the one time I socialized in a year, and I ended up injuring myself in an accident left me unable to walk for a year, in severe pain, and I am still unable to walk for more than 10 minutes or function, which has further altered my life because I already had a diagnosed chronic illness. I was diagnosed with a severe pain disease after this injury that was visible with imaging and tests. I attempted suicide two more times after this incident because I was and am in so much pain from this injury and my other chronic illness and I was hospitalized again. He additionally mocked me and threatened to call the police to hospitalize me because I said what he stated was extremely unprofessional and conflicting with what my actual doctors knew about me. He said "Are you a doctor? No. I am. Don't tell me what to do." I said I didn't want to see him again and he said he would call the hospital if he suspected I was a danger to myself or suicidal if I suddenly cut off the sessions. He asked me if I was feeling suicidal, I said no, and he implied I was lying by saying "Don't just say that because you don't want to go to the hospital. I'm the medical professional here. Do you have a PhD?" He also charged us over 2000 for 4 sessions. DiScalfini has no empathy for patients with PTSD and other medical conditions and shouldn't be in this field because he is dangerous and lacks clinical knowledge regarding mental and physical illness. I'm still affected by what I experienced with him.

Sue is an amazing therapist who puts her heart and soul into every person she helps. She is caring…read moreand compassionate and really helped my family get through a major crisis. She took our calls at all times of the day and night. She has help make my family communicate better and helped my daughter who was on the brink of commiting suicide. I recommend sue to anyone experiencing family or marital issues. She has been a life saver.