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Stein Mart

4.0 (1 review)
Open • 11:00 am - 6:00 pm

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11 years ago

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JCPenney - These are some shoes from JCPenney's and they are worth 50 dollars

JCPenney

(4 reviews)

$$

I saw a promotion for $50 color service on the page of one of the stylist (LaSheria) at Pecanland…read moreMall. I went in for last minute appointment after removing my braids. She was sure to make sure I found a color I liked. She offered to reschedule when the color I wanted was out of stock. The manager seemed to micromanage the stylist. She also said some rude things about my stylist to another stylist. My stylist was patient and accommodating. She used some GREAT products on my hair. They smelled AMAZING!! My hair (naturally curly) came out so silky and straight. I Love it and my Husband did as well. I will be back to see LaSheria! She does an awesome job of promoting herself and the salon!

DO NOT APPLY FOR A JCPENNEY CARD!…read more I worked for Jcpenney as a TRL almost five years ago before leaving to work for another company. In my time there because we always had such great deals my sister added me as an authorized user on her credit card account. Over the past five years I have primarily made the payments every single month. Sometimes late because I forgot but nevertheless it was always paid and our credit limit continued to grow. Last month I called in last minute as usual but same time as usual and made my payment. At the end of the call it told me my payment would be posted on the same day business date (June 25th). No worries right? Wrong! My sister gets the bill today and opens it to find there is a late fee and our usual payment of $56 is now $96. I can pay that no problem....but why should I have to? So we called. Spoke with an associate and two managers. By the time I got to Michael who informed me he WAS the manager of the call center and refused to refer me to anyone else or resolve the problem. Don't tell me you are crediting me the late fee if I'm still paying it in my minimum due. My issue with that is that as a peon in JCP I had more willingness to resolve customer issues than what they exercised today. So when you tell me that my circumstances aren't dire enough for you to alter my minimum due I'm thinking about all the piddly fires I put out on a daily basis so that things don't escalate to this! I once gave a refund that was two years old and let the lady keep the merchandise just so she would stop it and go away. I did what couldn't be done because it resolved an issue that no one wanted to see on their desk. So again is it what you can't do or what you're just not willing to do?

Stein Mart - deptstores - Updated May 2026

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