I spent $268 at Nursery Rhymes last week and was incredibly disappointed with the customer service…read more After my purchase, I needed to exchange a pair of $34 baby booties for a larger size. The item was unworn, in pristine condition with tags still attached, and I had the original receipt. Despite that, I was told they would not order the correct size and that exchanges weren't possible for a different size. Instead of doing the right thing and issuing a refund, I was only offered store credit--so in addition to having to find the booties somewhere else and paying yet more out of pocket, I was stuck in their store - losing money with a store credit if I chose something under $34 (plus tax) or being forced to spend more if I picked something over. No flexibility, no effort to help. Thankfully, another boutique was able to order and ship the exact same booties in the needed size for just $23.11 (including tax) -- over $11 cheaper than what I paid at Nursery Rhymes. The staff was politely rude and made it clear they didn't care whether they kept my business. A friend of mine who dealt with this store felt the same way --clearly, this isn't a one-off issue. In today's world, where consumers have endless options online, local stores must understand that customer service is everything. If you make it hard to do business with you, people won't--and you will lose customers. Sadly, despite wanting to make future purchases for the new little girl in our family, I won't be returning, and I'd recommend shopping elsewhere if you're looking for quality service and fair policies.

My husband and I just became 1st time grandparents and I have excitedly visited all of the baby…read moreboutiques around the Jackson area. I have visited Nursery Rhymes 2 times. The 1st time I bought several items and a couple of them did not work out, so I returned them in the bag, tags still on, never used with receipt. I remembered the petite lady working there from the first visit because she was very unfriendly. And, she was the same this time. I'm not sure if she's the owner or not. She said that they don't offer refunds, only store credit, and said that I had a credit of $54 and some change. So, I found some things that the baby could use and ended up paying a little more. When I looked at the receipt she had only given me a $50 credit. I guess it's not a huge deal but it was not the way I would treat my customers. Abs, I've worked in customer service for years. Needless to say, I will not return to that store. They apparently don't need my business and they are way overpriced anyway. There are much nicer places like Sweet Dreams in Madison and Little MS Sew & Sew in Flowood.

I went back a few months ago to find some last minute items and again, no greeting and then when it…read morewas time to check out, the associate asked me for my ID when I presented my debit card which is normal and I don't mind but after she checked it, she asked "are you married?", I said yes".....then she put proceeded to say that she would need to write down my information from my license and debit card...later on she said never mind and realized that my name matches my ID. I never even questioned anything she requested but it really rubbed me the wrong way. Anyway, long story short, another bad experience. I'll never, ever go back again...

I don't recommend for selling. I took some good jeans and more item for kids like a book bag full…read more They gave me 4.70 they only took 6 pecies. What a rip off !!! Rather by then sell !

rOw^10 is a modern baby boutique that specializes in eclectic apparel and gifts. It's a nice…read moreaddition to The Township, and definitely one of the more unique baby shops in the metro area. This isn't the place to come expecting a bargain - it is a boutique, after all. The clothes are more than I would normally spend on my child since I like to be thrifty, but they do have a lovely collection here! Definitely the place to go if you want something different for your baby or a special gift to an expecting friend or family member. They also have a variety of toys and teethers, bibs and burp cloths, blankets and other such items that make wonderful shower gifts. Although the cat rattles were super tempting, I chose an organic wooden bracelet teether with crocheted beads. They have other cute ones, like the bunny ears teether I bought for a family member. The employee I encountered greeted me, was super friendly, gave her input on the products, and even offered gift wrapping for my items. I had a nice shopping experience overall and would definitely come back!

From the owner: rOw10 offers a completely new style of baby and toddler clothing for the greater Jackson area!…read moreYou'll find a curated shop with a modern interior and items like European/Scandinavian-inspired apparel, accessories, toys, and books for your little ones. In addition to the unique selection of merchandise, you'll find great customer service and an upbeat atmosphere.

I am so happy I discovered this place. The quality of the cloth high standard and the price is very…read moreaffordable. if you want to shop for your kids I would definitely recommend this place. The customer support is also great, they will help you find the right fit for your kids. Amazing place to shop.

I love shopping here! Consigning with them is an easy process too! The owner is kind and helpful,…read moreand if you're looking for something specific, you'll most likely find it here. Fine, gently used, great brands! Check them out.

A very slick and stylish atmosphere with top-quality clothing! I had an everlasting shopping…read moreexperience and will definitely be back again... "Top Customer"

From the owner: Pure and Style has a fashion playground just for you! We don’t just blend in…we offer stand out…read morepieces that not only will compliment your style personality, but also your curves. Shop Pure and Style today.