From the moment I called to schedule my complimentary consultation until the time I walked out the…read moredoor, I was treated with genuine kindness, professionalism, and respect. Even though I arrived a little late, everyone greeted me with warm smiles and made me feel completely welcome. The office is beautiful, modern, and equipped with impressive technology. The technician who took my X-rays was outstanding--thorough, gentle, and very professional. Dr. Alessandro Retis took the time to carefully examine my mouth, explain my options, and answer every question I had. I especially appreciated that he wanted to contact the dentist who originally placed my implants because he recognized they were high-quality implants that could potentially be used rather than unnecessarily replaced. That thoughtful and conservative approach gave me a great deal of confidence. The team also showed me the materials they use and explained their commitment to giving patients the best possible smile. One thing that really touched me was when they shared how rewarding it is to see the joy on their patients' faces after treatment--sometimes even bringing tears of happiness to both the patients and the staff. That spoke volumes about how much they truly care. James was wonderful in explaining the financial options and financing available. Everything was presented clearly, with absolutely no pressure. Freddy was equally exceptional. He carefully walked me through the treatment plan, explained the laboratory process in detail, answered every one of my questions with patience, and made sure I understood everything. I never felt rushed. What impressed me most was the outstanding customer service from the entire team. They encouraged me to take my time, think everything over, and let them know if I had any additional questions. There was never any pressure--only kindness, honesty, and a sincere desire to help. Based on my experience, I would absolutely recommend El Paso Family Dental to anyone looking for a caring, knowledgeable, and professional dental team. Thank you all for making such a positive impression on me!

My kids have been going here for about a decade with Dr Moellere. Now under new management, and…read moresome remodelling, there hasn't been any issues. I would recommend trying out this dentist with no questions asked. Good suppoet and knowledge to help your kids. Just make sure they brush and floss to avoid the unexpected dentist visits.

Great customer service. Overall, an amazing experience…read more Dr. Connor is hands down the best dentist--ever!

Went to Conner Dentistry for a 6-month cleaning. I pay out if pocket as I lost insurance 3 months…read moreago. I confirmed with the front desk that this was only a cleaning and not an exam. Front desk confirmed and said cleaning is $100. At the end of the cleaning, Dr Connor came in and looked in my mouth for 2 minutes and left. I thought this was part of the cleaning. I paid $49 for his 2 minute evaluation. I spoke with the front desk manager and she would not to wave his exam fee. I feel this is a money grab and was not given accurate information. To be clear, I am happy with the dental cleaning just not the unexpected exam fee. If you want only a cleaning, I suggest telling Dental Assistant up front and have them relay this info to Dr Conner.

Let's face it--NOBODY likes going to the dentist. At all. I have yet to hear one single person say,…read more"Golly gee whiz, I cannot WAIT to sit in that dentist's chair and have them tear and poke at my gums with metal instruments, stretching the roots in ways unspeakable to mortal men!" So, take it with a grain of salt and a slight of comfort when I say this. These people certainly know what they're doing. And they are, like....twenty times more efficient and professional than the bottom-of-the-barrel dentists they seem to employ on Fort Bliss. Not much of a bar to hurdle over, I know. But it's still worth mentioning for those who may have their fears and doubts as I did. Like another certain Elite bloke who reviewed this place eons before me, I, too, am a complete chickenshit when it comes to going to the dentist. Thing is, I couldn't put this off any longer because that would only lead to more expensive and painful procedures down the road. No, I was not in any pain. I was just here for a routine exam, since it had been a year and a half since I last saw a dentist. Now, I caution you to check with their front desk to confirm they will accept whatever insurance company you go through. I mainly found these guys through mine, after metaphorically searching the four corners of El Paso to make sure I wasn't gonna have to sell my left kidney in exchange for filling two molars and a periodontal cleaning. Let's talk about the office. This place is immaculate and features the latest dental technology. In fact, if you compare Fort Bliss's dental clinics with this one, you'll think you've gone backwards in time with the former. I think VDA (yes, that's what I'm calling them) has about...10 or 20 years edge over Bliss any day. Okay, okay....I promise that's the last roast I'll cast against military dentists. Maybe. Probably. Moving on.. The staff are amazingly professional and, more importantly, non-condescending. For once, I didn't feel judged when all the usual issues came up (I.E. floss more/better, get a better toothbrush, blah blah blah). They actually had a lot of good tips to offer that I didn't know about, even with my own independent research. Because of their recommendation, I just purchased an electric toothbrush for $128. Yeah, yeah...you probably think I'm booji. But...I'm old and my choppers now require special needs. In other words, I'm not taking any more chances! You'll hear a lot of people talk about Dr. Ramirez. Lemme tell ya...this dentist is a chill dude. Like, surprisingly chill! He seemed impressed that I already took initiative in some areas of concern regarding dental hygiene. For instance, he seemed surprised I arrived there for a genuine exam and not because I was experiencing some mouth pain like I suspect most people do. Very rarely does a dentist actually praise their patients for giving an effort. Usually, they just berate them for not flossing enough or using the wrong toothbrush or lecturing them on how they don't brush properly. As for the procedures themselves, they're about as gentle as they realistically can be, given the circumstances. I won't say that I didn't still experience some slight discomfort. But bare in mind, I'm a total wuss when it comes to this sort of stuff. So, again....take it with a grain of salt. Your mileage may vary. So, would I recommend them? Hell yeah I would! And this is coming from a 20 year veteran who previously only ever got dental work from military doctors. That's all I'll say about that. VDA is easily worthy of 5 sparkling bright white smiles from their nervous as hell patients out of 5.

Listen guys im the biggest chicken sh!@ when it comes to dentists. Dr. Ramirez was beyond amazing…read moreand patient didnt try to over sale me and gave me his honest opinion. Place was well organized and super duper beyond friendly! Price was decent too, i got a deep cleaning, check up, xrays and a crown. Would highly recommend them!

Great experience from start to finish. The staff was friendly and professional, and Dr. Nestor made…read moreme feel comfortable and well taken care of throughout my visit. The office was clean, efficient, and welcoming. Highly recommend!

Let me began this review by stating that I'm one of those strange fruit that actually like going to…read morethe dentist ha. Nonetheless, I have been to a couple here in East El Paso (they'll remain nameless), that have not been satisfactory in my book. Dr. Kirwin is so awesome. She has excellent bedside manner, is extremely thorough and highly professional. You can tell she takes great pride in her work, and for that I am so grateful! I recently got a filling and a crown done. My new crown has me feeling like royalty! See what I did there?? No seriously though, the fit and color match are perfect, and the timing it took to come in was so quick! I will be coming back here for any further treatment and cleanings. The staff was also very accommodating with my availability and would give me a courtesy call if there was a cancellation on a preferred day. I really appreciate that! Sometimes it's hard to juggle life and little blessings like that are a breath of fresh air. I recently scheduled an appointment for my husband as well. He hasn't had the best dental experiences, but I have high hopes that we finally found a match for our family! Yay! Highly recommended.

Dr. Caldwell and his staff are absolutely AMAZING! They take their time and make sure things are…read moredone correctly, and they make sure that you are informed and comfortable all throughout the process. I highly recommend Dr. Caldwell and his team! Thank you for everything!

Dr. Stephen Caldwell is the best Periodontist in town. My 73 year old mother could not eat anything…read morebecause her gums had receded so much, it would cause her alot of pain to eat. She couldn't use her dentures because they wouldn't stay in place because she had no gums. Dr. Caldwell placed 4 implants on the bottom portion of her mouth. She never complained of any pain during the process. Dr Caldwell listened to her, was very patient and empathetic with her situation. One year later, she can now eat everything. She feels confident, and no longer embarrassed to smile. As for the entire office staff, kudos to all of them. They are attentive, friendly, helpful and true professionals. THANK YOU SO MUCH FOR HELPING MY MOM!

I love the service here. It's convenient and you get your teeth clean very fast…read more I have no complaints and have been here a few years now.

I'be been going to Dr. Cenk for many years. He and his staff are all so friendly and the dental…read morecare they give is excellent! From regular dental check ups to not so fun dental problems they are the best!

The doctor and staff are Very friendly and great service . Would go again and recommend this dentistread more

Don't be the underdog anymore at Del Sol you will have your teeth not like me I'm toothless,…read morecareless dentist just want to yank those teeth out at Del Sol. They highly recommend to saving your tooth by either repairing or feeling the cavity not just yanking those dang tooth out of your mouth so don't be the underdog anymore and go to Del soul dentistry the dentistis a wonderful lady and so are the staff Heidi recommend five stars for being themselves, loving and caring

I have to update my review. I got a phone call that I was skeptical about answering and decided to…read moreanswer. The call was about my review. The young lady expressed they took the review and used it to update and try to change their practices. I can respect and appreciate someone calling to ask questions provide feedback and even send me free cleaning kits. I communicated with the awesome lady and we both agreed that the practices for billing may not be awesome but are protocol. I as a former soldier and a government employee and understand and respect this. What is enlightening and refreshing is that the review was read, reviewed, investigated, and used to attempt to make improvements and changes. We learn by trial and error. This is true to both company and customer. I am not one to bash anyone and even more so give respect and credit where due. The young lady who called was professional concerned and absolutely user friendly with explaining the miscommunication and delivery of message. I RESPECT people agencies companies and businesses who are concerned and try to fix issues for the betterment of the customer and employees. Awesome. I respect you

It was supposed to be less than an hr, they are so unprofessional. This is the second time…read moresomething went wrong worst place to get you teeth done, waste of time