Twelve years of being a loyal, happy customer and this time, was lured in with a promising email…read morethat did not deliver. "Trade in the keys with no gimmicks", was full of gimmicks. Put up my payments, told me to put windshield through insurance and told me I was getting a "smoking deal". I have emailed sales manager 2x and called with no response. I have now gone elsewhere. In the past, have sent customers to this location since I was so impressed. I was happy, til this unnecessary experience made me unhappy and feeling used.

Absolutely terrible experience. Came in with a trade in to…read moreget a car they had on the lot. Was told that their are 'being selective on who they give the cars in the lot to'. After an assessment on my vehicle, they said they would give me $1600. They said they weren't interested in my car but wanted me to put a deposit down on a car that they had in the lot, but to wait for that same one to come in at a later date. The sales associate didn't know the interest rates. Wouldn't answer questions when we asked why the interest rate was so high for the 22 whereas the interest rate for the 2023 make was way lower. Recommended us to drive my car and take the business elsewhere. Gerard said he was turning away his own family. Luckily, Colonial Honda helped us out. Byron at Colonial Honda was amazing. Gave us $5700 for the trade in. Walked in right off the bat and was given a business card and military discount. We are so grateful for Byron at Colonial Honda and will recommend him and them to everyone. Do not waste your time for the unprofessionalism at Portland Honda.

Had a great experience with Yassir Kallil. He was excellent for the entire process and went above…read moreand beyond. He even offered to pick me up at work to get the new vehicle when I did not have a way to get to the dealership. Yassir is a tremendous asset to the Nissan team.

outstanding service!! I have leased a car from the team for the last 14 years!! just picked up my…read morebeautiful new Sentra! thank team for the amazing service!!!

I'm so sad I absolutely loved my Hyundai sonata and I've really never had problems with this…read morelocation. Unfortunately my sonata has fallen under the engine recall so I brought it in for an issue and my engine has been recalled. It's 5 to 6 weeks for a new engine but guess who can't get a rental car because they don't have one with enterprise!?!? So they can't rent or loan out their cars Recall my car can't use for over a month while still paying for it To be told oh well sorry no rentals. I don't know if I was a company and I had to recall a car with no fault of the customer's own and it would be 5 to 6 weeks I would be struggling and doing everything I can to make that right by giving them a car and not expecting someone with an entire family not to have a car

Dealing with Kevin Clarke when buying a car at O'Regan's Dartmouth Hyundai is a great experience…read more Firstly, He is very knowledgeable of all the steps it takes to buying a car. Secondly, He is a very nice person Which helps me feel comfortable in making the right decisions. I highly recommend this dealership and Kevin for your future car purchases.

Steele Chevrolet Buick GMC Cadillac they our the best…read moreservice in Halifax for chevy cars and we also recommend them for your Sport car or your SUVs and they did A super job the 6 time IF YOU HAVE OVERHEATING PROBLEM STEEL CHEVY IS GREAT FOR THAT AND BRAKES ONLY

I do not recommend anybody dealing with steel Chevrolet on Portland Street. I brought my car in…read morelast week for them to fix my front and back up camera, which was not working and explain to them that the cruise control was also not working and that that was my priority they had explained that they would take care of it when they told me how much it was going to cost. I told them to go ahead with it when they were done, they called me to tell me that my car was fixed and I could come pick it up when I went to pick it up. They told me that the technician had made a big mistake and did not fix my cruise control and not because they had made the mistake. They were going to make sure it was taken care of when I brought it back in. I brought it back in today only for them to tell me that they are not going to fix it unless I pay another thousand dollars.

Everyone here was great to deal with but especially Kyle, who was very helpful, courteous, pleasant…read moreand definitely patient as both my husband and I had many, many questions. I can't say enough good things about our experience but I do know we will be returning customers. We highly recommend doing business here.

A great group of sales people with lots of quality cars to chose from. Peter Julian brough several…read moreToyota Matrix from the Oregans lots in Halifax to Dartmouth for me to test drive. Peter showed the patience of a saint while I changed my mind many times over several days. When I finally decided on the year and color, Codey Hebb arranged all of the financing ensuring that I got the payments that worked for me. Thanks Peter and Coddey for making my purchase of my car fun and easy. Pam

Before we start, I'm not a car mechanic but I have been a Marine Mechanic for over 27yrs, hold a…read morered seal Millwright and specialized in Machining. I usually do my brakes/oil change myself, but felt lazy that morning and decided to bring it in.. Brought my vehicle for oil change and brake service, very basic. 2 hours later, received a call stating that they stripped one of my Lock Nut and it would take some effort to remove with Dremel. They denied using an Impact Gun/Wrench to remove any studs. After 3 hours of messing around and $187, my car was ready. 2 months later, checking my brakes (before winter checks) to realize that one of my Studs was stripped out. Good thing I didn't get a flat tire, I would have been stuck on the side of the road, God knows where. Plus, when I serviced my brakes, I inspected what was actually done on my brakes during my last service, it appeared to me as if a little bit of anti-seize was applied to the exterior of the brake pad sliders, and nothing else... Please tell me again, you don't use Impact Guns to remove or replace studs on tires, Not impressed, total bill $600+ :/

Saw the car (among others) driving around what felt like every dealership in the HRM, wanted an SUV…read morebut was umming and aahhing over which model, I just knew it had to be a Jeep. After a few weeks and narrowly missing a couple of really great deals this beauty got traded in. Vic (sales) and Dan (finance) made it sooooo easy, gave me everything I asked for in the deal and nothing I didn't, vehicle was inspected top to bottom, diamond cote undercoated (I saw it before it was undercoated and it was immaculate). Just when I thought I'd negotiated the best deal I could ever get for my old Acura and the Wrangler (just below market value) they throw in a free gift to make it even sweeter! Very very happy with the entire process from start to finish, thanks Vic!

Constmer service is terrible when you call you get put on hold for a good 5-10 minutes then a half…read morea minute reply saying we will call you back in whenever then you won't get a call back, call back then you get put on hold then the same thing happens over and over. With my personal experience I wouldn't get another vehicle here again better off going to a dealership.

Giving one star because apparently -75 is not an option. We spoke to Mat at Macneil Motors on a…read moreFriday about getting approved to trade in our car. We explained that we currently had a joint loan and that one of us was working and had a drivers license but not so great credit and the other had no license, was on sick leave from work but had decent credit and they said it wouldnt be a problem. We went in to see what they had and they told us we were approved but only for one car and then pushed that on us even though we told Mat multiple times that we did not want a Ford. We agreed to it but then came back the next day after thinking about it to back out. That was when we got involved with Barrett who put us in a Corolla, told us we were approved, had us sign all the paperwork and then insisted that we drive it home that day with a dealer plate and come back on Monday for safety and temporary plate. We went back Monday but couldn't get the inspection done, he gave us a copy of the paperwork and then sent us home with an appointment to come back Thursday for the inspection and temp plate. After getting home and sending off paperwork to insure the car, we noticed that the information on the paperwork was false, they lied to the bank and said that my spouse was working at the hospital, had a made up drivers license number, did not include our down payment on the paperwork and the kms on the car were off by over 10000. I went back the next day and asked them to fix the errors and he did but not before telling me that the bank doesnt actually care where you work or what your master number is. Skip to Thursday, I show up for my appointment and after waiting an hour they offer to drive me back to work while I wait and deliver the car when it's ready. Great, finally some decent service.... Wrong. They then decided to bring me back my car, which the insurance had been removed from. They called to say they were bringing it and I told them to put it back in the dealership parking lot because it wasnt insured and they couldnt drive it. At that point I called the finance manager and asked if we were actually approved for the loan and he said not yet. I gave him an hour to get us approved and he called back 20 minutes later saying we were denied. I told them to come get me so we could figure it out and he said that my car was at my work, I looked out the window and there she was, parked there, unlocked with the keys in it - Still not insured. When I mentioned this to them they said "oh I guess we didnt think about that did we". We also checked several times with the current loan company and were told that they hadnt even been contacted about the car, and when I questioned Lloyd about this he told me that they wont give him that information and we have to get it. Funny because they have a direct line to the bank to get that info. Head back to the "Dealership" to get my stuff out of the car that I had been driving as mine for a week and get a refund on the down payment and they had to e-transfer it to me because apparently their debit machine wouldn't allow a $550 transaction. Then yesterday I notice that they pulled the Bryden sticker off the car and put their own on, so I bring the car in today and tell them to remove it, which they did, then proceeded to treat me like a crazy person who was upset for no reason. Still, I said what I had to say, that they had no business putting their sticker on my car without my permission and was getting ready to leave when the owner says from behind his door (I asked for him or the other finance manager but didn't get either of them) "Would you rather have a license plate cover? It's easier on the paint" Proving that they have no idea that they even did anything wrong. And Brenan, Lloyd, Barett, Mat and the other asshat I dealt with today if you're reading this.... I'm also in the process of registering complaints with the BBB(Not that you care because you're not accredited), the bank and Access Nova Scotia, and in your own words, " you have a GREAT day!"

Always have my SUV serviced at City. They are polite, professional and keep me in the loop. I…read morealways feel like they are fair and knowledgeable..I would recommend them to anyone. I wouldn't take my car anywhere else and when I need to buy again,it will definitely be from them.

Consistently exceeded my expectations. They have probably the shortest wait time between calling…read moreand booking an appointment anywhere in the city right now, and calling the service team was a delight. For the first time in my car driving life, I didn't feel like I was bothering the service team by calling to book an appointment or ask a question. I have had Hyundai's for years, but my next car will be a Mazda.

i highly recommend Master Tech Auto, bought my first vehicle from them, these guys were not trying…read moreto over sell me i came in knowing what i wanted and they helped me through the process for purchasing, the vehicle came with a brand new MVI for 2 years, new winter tires, these guys are awesome if your still needing help with certain replacements for the vehicle they don't stop helping until you are completely satisfied, i would recommend them to friends and family. Thank you to all the workers at Master Tech for my family SUV.