1. MacNeil Motors

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Dartmouth, NS

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MacNeil Motors

1.0 (2 reviews)
Open • 9:00 am - 7:00 pm

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7 years ago

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8 years ago

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Dartmouth Chrysler Dodge Jeep Ram

Dartmouth Chrysler Dodge Jeep Ram

(25 reviews)

Dartmouth

Saw the car (among others) driving around what felt like every dealership in the HRM, wanted an SUV…read morebut was umming and aahhing over which model, I just knew it had to be a Jeep. After a few weeks and narrowly missing a couple of really great deals this beauty got traded in. Vic (sales) and Dan (finance) made it sooooo easy, gave me everything I asked for in the deal and nothing I didn't, vehicle was inspected top to bottom, diamond cote undercoated (I saw it before it was undercoated and it was immaculate). Just when I thought I'd negotiated the best deal I could ever get for my old Acura and the Wrangler (just below market value) they throw in a free gift to make it even sweeter! Very very happy with the entire process from start to finish, thanks Vic!

I dropped off one of the fleet vehicles that I manage for the company I work for and it took them…read moreover 2 and a half months to get it fixed. It was brought in for a recall and I had also asked them to check some other things out. It took a month to fix the recall and another month and a half to fix the alternator. There was ZERO communication. They had claimed that there were staffing changes which was part of the confusion. I NEVER heard from them. It was always a voicemail with no return call. When I did get a hold of them they could never find our vehicle in their system, and they always asked ME to reach back out to them for an update. When it was finally fixed I sent my crew to go pick it up and they denied them from picking up the vehicle stating they did not have approval. The approval was sent to them over 20 days ago. I work with many other dealerships and garages and have great relationships and communication with them all. This experience was very disappointing to say the least. I do not recommend this dealership.

Steele Chevrolet Buick GMC Cadillac

Steele Chevrolet Buick GMC Cadillac

(20 reviews)

Dartmouth

Steele Chevrolet Buick GMC Cadillac they our the best…read moreservice in Halifax for chevy cars and we also recommend them for your Sport car or your SUVs and they did A super job the 6 time IF YOU HAVE OVERHEATING PROBLEM STEEL CHEVY IS GREAT FOR THAT AND BRAKES ONLY

Never take your car to this place for anything electrical related issues sent my car in for 2…read moreMONTHS paid $900 For the car not to start by the time I get it into my drive way. 2011 Chevy Cruse 1.4l engine LT turbo issues include brake control module, catalitic converter sensor, O2 senor evap senor modules all miscommunicating with the BCM, low voltage or open circuit issues (According to OBD2 innova Scanner), other issues shoddy front power windows and radio flickering. The first week they told me the car need a body control module and was going to be $1200 for parts and labour. After "fixing" (Programing the new BCM and plugging it in), they noted other electrical errors within and needed more time for diagnostic, three weeks later they called to inform me that they actually did not even start working on my vehicle and it was inoperable (They didn't even program the new BCM and sent me an invoice for labour I'm not even sure it was the proper amount of time that was put into the car). By this time I wanted to speak to a service advisor manager (Michale) , his customer service was terrible as I told him I was frustrated with the lack of communication and priority service I was experiencing. He lacked concern for what was happening under his watch, but he did lower the cost of labour and promised to put my vehicle on top priority. Through out these 20 days I never received one call from Steele letting me know what the progress of my car is until the morning of I was supposed to pick it up the once again told me that they had not actually got around to putting in the time to diagnose my car and that it was STILL INOPERABLE. I went back in and spoke to a different manager who now says my OnStar Module is acting up and causing my car a no start condition and tried to charge me for a new module, I refused that option and asked for them to look for a different cause to my electrical issues. This manager (Josh) offered me free undercarriage rust protection and was set to be applied an hour before pick up. When I arrived and they pulled my car in the severely damaged both sides of my rocker panels lifting the car. My service advisor was only a couple months into his training and it looked like every time I went in he was the only person doing any work everyone else was scrolling on their phones. The communication between my service advisor and the mechanic was basically nonexistent and no one was taking my case seriously. I'd like to reiterate I paid almost $1000 and took my car home in worse condition then what it was when it went in. Please I beg you save your money and find another competent dealer or mechanic.

O'Regan's Nissan Dartmouth - 2024 Nissan Sentra SV

O'Regan's Nissan Dartmouth

(21 reviews)

Dartmouth

Excellent service, good product and reasonable services…read more From documents to test drives aĺl were done professionally and the car was with me in a day.

This place is, by far, the worst dealership in the HRM for its customer service. It seems that…read morethey are capable of selling vehicles but horrible at delivering service after the sell. In 2024, I purchased a vehicle for my wife. Brand new 2024 Altima with extended warranty and all in cash deal. Less than two years after the purchase and less than 10K km per year on the vehicle it started to make a popping noise each time we put it in gear. We took it in for its regular routine service and told the advisor of the noise. To our disappointment, we were advised that the routine service was performed but we needed an appointment to further explore said noise. Having no option but to comply, we scheduled an appointment to address the "noise ". The car was taken in on a Friday night for a Saturday morning appointment. We received a call on Saturday afternoon to pick up the car at which time we were informed that they had performed an (unauthorized) brake job and that they felt that was the issue. (It wasn't). They said that the service technician had done a road test and heard nothing. To both my wife's and my amazement, we simply asked who did the road test. The technician was summoned to take a quick ride with us and before we could move from the parking space we heard the noise. The technician looked at us both and said .... "OH". As if to suggest oh $hit. We went back in the service room and were informed that since it was Saturday, we would have to schedule yet another appointment. All that said, a new appointment was scheduled, but we were given assurance. There was nothing to worry about and that my wife could continue to drive this vehicle. The person in Service said oh it probably just needs a little grease on the axles no problem. Fast forward to the appointment date. My wife was about 30 minutes late because she was not feeling well on the day of the appointment. When she called to ask if she could bring the car in anyway, she was told that she would have to schedule yet another appointment. This appointment would put us at about 35 days of trying to work this issue out with the dealership. Therefore, the next week I reached out to the service manager, who was far from empathetic, concern, or for that matter, professional. When I mentioned to him what my concerns were, he basically blew it off in one of the most condescending manners that I've ever been spoken to. Initially, he would not return any calls that I made to him until I left a message saying that if I did not hear from him, I would come to the dealership to speak to him in person. That got a quick call from him with him basically saying that there was not much more he could do. Either therefore escalate the matter to the general manager to try to get an appointment sooner than the one that they had pushed out to the end of July. After a lot of finagling, the general manager was able to get us in approximately a week sooner than we were actually scheduled. It was then that we learned that the front axle of a practically new vehicle was in need of repair. This we learned after being told that the vehicle was safe to drive while my wife and I took a trip to the Annapolis Valley in a car with a blown axle. In my opinion, this dealership has a service department filled with incompetence and personnel, lacking empathy, respect, and a sense of responsiveness to their customers. While I would never recommend people to not support local businesses, this is one that I can personally advise people to stay away from. This may be an isolated situation or it may be a symptom indicative of a much bigger problem that has not been expressed by other consumers. I believe strongly that when people spend hard earned money, they should be treated with respect and most of all, when it comes to the health and safety of consumers, especially when dealing with automobiles, it is not something that should be blown off and treated as if it's not a big deal. Lastly, just to be certain that we never experienced another mishap with this dealer relative to the automobile we purchased, my wife and I decided to part ways with this vehicle. The rating system only allows one star, however, if I were able to give them zero stars I would have.

MacNeil Motors - car_dealers - Updated October 2026

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