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    Steam Green

    4.9 (17 reviews)
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    Carpet cleaning

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    Review Highlights - Steam Green

    Kodie has a man to recommend for any project and he got me setup to have my drywall and carpet repaired.

    Mentioned in 3 reviews

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    Healthy Homes

    Healthy Homes

    4.5
    (8 reviews)

    I asked him to send out a plumber due to the damage to the pipes. He agreed, only two get…read moreclarification that his team actually was responsible due to what the plumber found And was strictly told to report back to him and not me, from what I have already told him happened. The plumber discovered that there was in fact, debris, loose installation, wood chips, nails, drywall, and particles of other materials that were torn out from the demolition of the mold remediation project. The plumber left telling me that the lines needed to be jetted and that he would talk to Caleb about the follow up during that time. I asked Caleb to send me the report after spending hours of flushing, the sewer line out with my water ,which height my water bill $200 more than average.. I also had to call some heating and cooling assistance to do a vent cleaning which cost me over $1,800 along with all of the miscellaneous personal property that was flooded in the basement cost over $2000 which included yard tools, lawnmower, dining room table and chairs two twin size metal beds, a line, leaf blower, electrical weed, whacker and other miscellaneous tools. Caleb never sent the information about the follow up or evidence from the plumber and did not go forward with completely clearing out the debris his team had carelessly forced down into my sewer pipes. Caleb is very deceptive and his team has absolutely bad customer service . Caleb did not want to follow through with resolving the issue. His company has created Thousands of dollars of damage-during that period of them doing that tear out. They also ran off with my ladder and I had to complain to get it back which was It was a thief. Caleb completely ghosted me after I called him back after my basement flooded again almost a year later after a heavy storm. I was requesting the report from the original plumbers inspection, which I discovered that Caleb and the plumber had discussed father jetting of the sewer pipes to get all of the debris out, but Caleb did not go forward with the work, not taking responsibility for what his workers did and cost me detrimental property damage a year later . Caleb is very untrustworthy and does not keep his word after his workers causing damage to your property. He rather you take him to court after trying to resolve the issue with him He ultimately did not resolve anything. He chose to ignore the damage they created for me . His company has forced me to endure Financial hardship and had not continue to be a professional to simply resolve the original issue his company created.

    I had just bought my first home and found out that my attic was filled with mold, old wet…read moreinsulation and material from prior work that was done on the roof. I was dishearten but Healthy Holmes; specially Caleb, Payton and Harley went well and beyond to make this house safe. Not only did they remedy the mold, but they remove the old debris so I can later install insulation. I am truly grateful for the work they've done and is confident they will continue to do amazing work for others!

    Bix Basement Systems

    Bix Basement Systems

    1.3
    (9 reviews)

    The company did send someone right out to look over my crawl space for encapsulation. The only…read moreissue was it was in the wrong area. The guy opened a closed-off area that no one has been in since that bathroom was built. It would have been nice had he covered that opening back up but he didn't and now a feral camp of cats have crawled in.

    I sympathize with the writers of all the other negative reviews of this company, as I had a similar…read moreexperience. I cannot recommend this company at all, as I have learned that it seems they really don't know what they are doing. I own and live in a house on the edge of a small lake in Illinois. On occasion, I do get flood waters in the basement, but I called this company primarily to check the quality of the foundation, as I had some floor sagging. They did install new beams and supports, which helped, but they also suggested a water-removal system to keep out the moisture, and I agreed because of the occasional flood. Both the salesman and the work crews saw that we were right on the lake; it was not a secret, but at the time of the installation, I had no water in the basement and had not had water in the basement for over a year. After the water-removal system was installed, it ran constantly, pumping water into the front yard every few minutes from a basement that had NO water in it previously. Very quickly, we had a front-yard swamp. I tried to speak to someone about the issue, but the manager I was ultimately able to reach (because no one would acknowledge my concerns until I threatened not to pay) was rude and belligerent, accusing me of lying and ultimately provoking a shouting match, which my wife had to interrupt in order to speak. TOTALLY unprofessional. Ultimately, my wife made phone calls in order to find out exactly where the water table was for our house and learned that the pump for this system had actually been installed INSIDE the water table. The rude manager I spoke to refused to consider having "an expert" check the water table, but it took her only about 20 minutes of time on the phone and no money at all to find out this information and later receive a copy of the report. If a representative of this company had been honest enough and knowledgeable enough to bother to make that phone call, I could have saved over $6,000. Do not hire these people. This company's representatives are, for the most part, inept, rude, and dishonest, interested only in getting the biggest check they can without providing a service worth that kind of money.

    SERVPRO of North Central Tazewell County and Peoria

    SERVPRO of North Central Tazewell County and Peoria

    1.0
    (4 reviews)

    Truly deserves 0 stars!! Rude, disrespectful, dishonest employees and staff. Do not use this…read morecompany. Servpro came to our home to give an estimate to clean up septic water back up in our basement. My husband and I were out of the country on a business trip. Servpro had my husband's elderly mother sign paperwork, who is not the homeowner, and they claim that they had our permission to begin work. (Lie!) They began working on our basement before contacting us with a quote and knowing our insurance would not cover it. I called our house and talked to Servpro employee and told them to stop immediately because we never approved anything! 30 minutes of them sucking up a little water resulted in $600 bill for work we did not authorize. Servpro could have called my husband and I, but they chose not to. When I called to discuss this matter, an employee got agitated and disrespectfully said that she was going to turn us into collections and hung up on me. Called back and talked to the manager and she says that they do allow their employees to hang up on people. Is this really a way to run a business?!

    My wife and I were out of the country. During that time we had a septic backup causing some water…read moreto seep into the basement. My mother called and asked about using Servpro to clean up the water. I asked her to get a quote from them and let us know how much it was going to cost. Servpro showed up and started working on the basement without contacting me or providing a quote for the work that they were already doing without my permission. When we found this out we immediately told them to stop working and leave because we found out through my father-in-law that the damage wasn't that bad and we could easily clean it up ourselves. Servpro proceeds to send us a bill for ~$600 for 30 minutes of work that they did not have homeowner permission to do. They had my cell phone number. They could have called me, but they chose not to. When we called them to discuss this, they were extremely rude to us on the phone and downright lied to us saying that we had given them permission over the phone to work on our property when we definitely had not. I do not recommend using this company.

    Steam Green - carpet_cleaning - Updated August 2026

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