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    Steak ’n Shake

    1.9 (263 reviews)
    InexpensiveFast Food, Burgers, American
    Closed 10:00 am - 2:00 AM (Next day)

    Order Steak ’n Shake Takeout or Delivery

    Steak ’n Shake Photos

    STEAK ’N SHAKE ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Dogs allowed

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    Recommended Reviews - Steak ’n Shake

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    Aleena V.

    Went through the drive thru and was surprisingly pleased with my meal/experience! I got the frisco melt combo (number 3) with a cookies and cream shake! Everything was fresh and hot even the fries! Overall was the best meal I've gotten from a steak and shake in a while!

    Limited time eggnog milkshake with extra whipped cream and extra cherry
    Art J.

    It's been a while since I've been to steak and staple about 2 years and I went to the one in Rosemont. I just came fro Gurnee Mills Mall since I had Martin Luther King day off and just to go window shopping. At first, I was unsure if Steak n Shake was open because the logo was taken down so I called them while I was at the mall since it was very cold on Martin Luther King's Day 2026. Well,since there's no live cashier to take your order like the other fast food chains, you have to order it on a kiosk exclusively. Unfortunately one of the kiosks which was credit only was not working correctly I'm glad it did not take payments so I went to another kiosks to order the same thing that I wanted. I ended up getting the eggnog milkshake which is exclusive for the winter season specially with Christmas holiday over. I ordered it with extra whipped cream and cherries. It was delicious. My milkshake came out first then my other order and I would have thought they would have brought it or called me at the same time with my triple cheese burger and my medium size Tallow fries. The steak triple patty cheeseburger was good it wasn't a "wow" good but it was good. Now I do taste the difference using tallow. It doesn't seem as greasy and it makes the french fries more rich in flavor. The only thing is Steak n Shake makes their fries similar to McDonald's on how they slice them. They're not thick fries or medium cut fries. One of the reasons is because I was curious how tallow tasted like. It actually is pretty good if that's how they used to make or cook french fries back in the 1950s and earlier. The reason why three stars is there's no more cashier. You have to exclusively order on the kiosk and one of the kiosks was not working properly for credit card. It took 5 minutes and I wasn't sure hopefully it did not process on the first kiosk which I thought was working. The second kiosk which says cash and credit is the one I use and it took my order. There's nobody there to help you which is what I don't like to give advice in regards to a cashier. That was the same experience I had at the Shake n Steak in Rosemont, Illinois two years ago. Yes, their food is good but their customer service seems cold or unenthusiastic. It's funny and ironic that under The entry foyer they show the staff smiling and wearing a uniform but in reality they're not even dressed with a tuxedo tie and short sleeve shirt with the CEO manager. Also they were out of napkins tonight. I had to wait and tell their staff but they seem very busy. Likewise, with the kiosk. Again the food is decently good with the new cooking the tallow fries but the customer service it's just really something that needs improvenent again.Ambience was busy in the beginning but quiet down after I walked in. Especially with the FDA implementing that vegetable oil is bad to fry french fries which is somewhat true but they could have used olive oil instead of tallow to fry french fries

    Interior of the restaurant
    Liv L.

    Food was awesome! I ordered a western BBQ N' Bacon Steakburger and a small fry and it was excellent! Food was ready quick which is always a plus. Minimal interaction with staff since you order via kiosk now. Lots of seating and tables were overall pretty clean. My one item for feedback is they didn't have the steak and shake fry seasoning available (which is delicious) - the only way to get it was to buy a seasoning jar full of it.

    Jacob T.

    Overall: 4/5 Food: 4/5 Cleanliness: 4/5 Service: 5/5 Price: 4/5 Can't even lie, the food here was smackin! The shoestrings fries are fire!! The burgers were on point, the customer service was fast, friendly and polite! The oreo milkshake was smackin! The price was definitely fair in today's inflated world. I would fasho doubleback!

    Great food. They know how to create a masterpiece of a burger. They have awesome fries too. Im always wanting more!
    Matthew L.

    Great burgers and fries. They have awesome ingredients and they are one of my favorite burger spots.

    Amy T.

    I have not been to a Steak 'n Shake in years. You order on a kiosk now and the soda machine takes a QR code. The food was hot and fresh. The shakes were wonderful. We received a free shake since we did the survey and it was after 4 PM. The staff, especially Khali, was wonderful.

    Employee replacement program machine

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    9 months ago

    Been stuck in your drive thru for 30 minutes. Wtf are you doing in there. So much for fast food. Ridiculous.

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    1 year ago

    Tallow fries and onion rings are great. So were the burgers and chili today as well.

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    Page 1 of 7

    Ask the Community - Steak ’n Shake

    Review Highlights - Steak ’n Shake

    The two burger hamburger with grilled onions and ketchup was delicious, along with the fries in tallow.

    Mentioned in 3 reviews

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    Kylo's Galaxy Burgers

    Kylo's Galaxy Burgers

    4.0
    (10 reviews)
    4.5 mi

    Wanted to wash my hands in the bathroom and the sink is broken... handle comes off. Good thing I…read morehad hand sanitizer with me. (Looks like someone else commented about the sink a month ago... still broken) The signs on the window are all handwritten and the decor is very basic but the floors and tables are nice and the place is very clean! They do have a high chair available to use. I wish they had a fountain drink machine. You have to buy cans. The prices are decent for what you get. There is only one table that has more than one seat. There are four two seater tables which you can probably push together and seating by the bar. The guy who took our order says this place has been open for about six months (Feb 2023?) I ordered the Philly Steak Sandwich. It was pretty good, I did not care for the bread... I bet it would taste better if the bread was toasted. I would order something else next time. My husband ordered the lemon pepper wings... he says they are the best wings he has ever had (and he eats a lot of wings) he just wishes they had blue cheese dipping sauce as an option... he says he is not a fan of ranch but this ranch was still very good. If we are in the area again we may stop in and dine here again!

    I stopped by Klyo's today for lunch. I'd read my fellow Yelper's reviews and am always happy to…read moretry a new burger place. The interior is small with only a couple tables. No menu on the walls, just a couple of paper menus. I had a Rocket Burger combo which is a cheeseburger and fries. I was underwhelmed. The burger was a little too peppery for my taste, but the bun was nice and the fries were fine. Once you've in the restaurant there's no art or advertising on the walls so you could be anywhere. The two people working seemed nice. I didn't enjoy it enough to want to return.

    Photos
    Space Burger with onion rings
    Space Burger with onion rings
    Menu for Kylos
    Menu for Kylos
    Kylo's Galaxy Burgers

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    Barnwood - Gurnee

    Barnwood - Gurnee

    2.6
    (47 reviews)
    0.5 mi

    Needs a complete overhaul. This GWL location is one of the more updated, but Barnwood is laughably…read morebad. Understaffed, one server for the whole restaurant. Even during slow times, service was horrendous. Bar is understocked. Could only make one mojito, didn't have the ingredients for a second. Children's portions are minuscule for the price. Was served very undercooked chicken. Thankfully I cut my chicken sandwiches in half before eating, and even in the dim lighting saw that it was not cooked through. Wasn't offered a different option... I called after the fact because I was told there was no manager to speak with and that someone would call me the next day. After about an hour on hold I got an empathetic manager who was able to give us some credits on our stay... but you couldn't pay me to eat there again.

    Just ok. We didn't have a reservation and didn't need one as it seems we may have arrived prior to…read morethe dinner rush. Glasses were water droplet stained which was kind of ick. Cocktails were ok. I orders the chili line chicken rice bowl. It was good but didn't necessarily seem to fit the description. It had rotisserie chicken in it which was different. It was just such a huge portion I felt like I barely ate half and I was full. My husband had a burger that he liked. My kids had pasta. It's pricey, but what do you expect for GWL. It was nice and quiet though which was nice.

    Photos
    Dimly lit dining room. Not packed on 4th of July!
    Dimly lit dining room. Not packed on 4th of July!
    Calamari.
    Calamari.
    Pretzel appetizer

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    Pretzel appetizer

    Steak ’n Shake - hotdogs - Updated June 2026

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