Is this business still in business? I knew the previous owner. It was a great shop and he had many…read moredive trips

This outfit did help me accomplish what I needed-- a refresher dive that I need before diving on a…read moretrip. And it was certainly well worth the $75 I paid to refamiliarize myself with the gear, mask clearing etc. I feel a lot more confident for my next dive, since it will be the first time in several years. It took me about 2 hours to do that. On the other hand, I feel the company is a bit lacking in communication skills. I had to block out 7AM-2PM when I really only need 2 hours for a refresher. I paid up front when I booked but no day was scheduled so I was in limbo for over a month wondering if this would work out for a refresher for my trip. The emails said we needed a bunch of gear and we could "buy" them from the company. The emails did not include specific information for refresher course that would have helped me, such as "don't worry about this form but please fill out form x and y. I think what they meant is "rent". The instructor for the refresher course was competent but dour. Finally, the main instructor showed up 40 minutes late after we all turned up at 7AM. So I think they can get the job done but it may be a slightly chaotic experience. Nice people though.

From the owner: Dynamite Divers is a scuba training facility in central Iowa. We offer classes from beginner to…read moreInstructor. Offering classes for most recreational specialties like computer nitrox, dry suit, deep diver and many more. We also teach public safety divers. Sometimes traveling to the team location to provide training. Dynamite Divers is associated with Scuba Diving International (SDI) and Emergency Rescue Diving International (ERDI) We can help you with scuba equipment as well. We carry Cressi and XS Scuba. We have access to many other brands so check with us. Our prices are usualy as good or better than most internet pricing and we are hear to help you with your purchase. Give us a try. You will be impressed.

I'm really happy I ended up here! I had intended to go to another scuba shop in town that is closer…read moreto my home but they were closed. I made the longer drive and wasn't sure about the place from the outside of the building. Didn't look like anything special. I was greeted as soon as I entered by two different people. A woman, I'm guessing an owner, helped me find a snorkel set for an upcoming trip. She didn't try to upsell me a bunch of things I didn't need but did give me outstanding advice on a thing or two that would make my snorkeling much better. She even offered to keep the mask for a few days and apply anti-fog something-or-other a few times! I was thoroughly impressed. I would whole-heartedly recommend this shop!

This place rocks! They have everything a consumer would need from a sporting goods or athletic…read moreapparel company under their roof. This was my initial visit, and now I know why Scheels has such an excellent reputation. Customer service was great, and the inventory had a range of pricing and options. I was extremely impressed and will return.

Bought Irish Setter Vaportrek hunting boots there 3 years ago. After 3 trips in the outdoors they…read moreleaked- both boots. I wasn't standing in water- hunting pheasants in frosty then wet November grass. I have tried 3x putting reviews on their site- but my review doesn't meet their standards. And it's been a #2 review, because the boots fit better than any other boot out there, and they look great. Maybe the Scheels manager never gets to see reviews or has no idea my reviews aren't allowed- but seems they do not care. I'd go back if they'd make it good. Otherwise, it's a great sporting goods store.

Whoa huge hat wall! Checked out this store to find a fitted baseball cap…read more Nice large store with all sorts of sports memorabilia and gear. Great location in the mall, original spot where the Disney store used to be (ha! If anyone is as old as I am to remember that!!!) and right by food court. Visited on a Friday afternoon. Surprisingly no customers were around. 3 employees standing behind the cash register counter. Looked like 1 was having lunch out in the open. (My immediate thought was...shouldn't you be in a back room/break area to do that??) One employee said hey. I guessed the area I needed to look but couldn't find anything. I asked for help after 5 min. But they didn't have what I was looking for. Stuck around to browse. No one else asked to help me or to help me find an alternative. Was expecting someone would be outgoing to help but they weren't. Maybe me lugging my 3 little kids with me seemed like a hassle to help. They probably don't work commissions so why should they waste their time helping a clueless mom??? I'll stick to buying online or finding another store that has employees who are helpful. Deuces.

They finished remodeling this store. After the much needed remodeling, the store is huge and…read morebright. The best part is it's now organized. They used to have it split between 2 store fronts. What I like is the amount to choose from! They don't limit what sports teams they have. The staff is very knowledgeable in when items come in. I was looking for KC Royals hats in a larger size and they could tell me when the new stock was coming in 3 months out. They have a huge assortment of novelty items. Lots of hats to choose from. They even have some custom signs and 3d cut outs of football fields. It's an excellent spot to pick something up for a gift.

This is the epitome of awful service. I'm not sure if it is the standard ageism we get everywhere,…read morebut it is sooo hard to find anyone to help us. We came in this morning at about 11:00, spotted these Timberland City Blazers my husband fell for. Waited 10-15 minutes for someone to help, and every time we flagged either of the 2 employees, mostly playing on their phones, they'd duck and hide or go into the back. We walked around to look for the boots at other stores for about an hour, and after we couldn't find them, we came back to see if we could get some help a second time. Stood around for another 10 minutes this time, before leaving again to find them at Jordan Creek. To no avail, we came back to the store a third time. We stood around for 5 minutes and we were *finally* able to grab someone. When we waved him over, there was no greeting, just "what?". Absolutely ridiculous. We bought the boots because we couldn't even find the same color online, and we'd done our fair share trying to find a similar style/brand elsewhere today. After this, we'll never be back.

Wow, talk about lack of customer service. I spotted some sweet Adidas shoes on sale through the…read morewindow and since my shoes are working on a pretty good hole on top, I thought this might be it! They were on sale and they had multiple options.. So I asked the 2 guys standing around if they had these particular shoes in my size. They both kinda looked at each other like "you want help him?" Nobody was jumping to the opportunity to help me. Finally after pulling teeth one of them went to the back, I asked the other one how his day was going, and he kinda was staring into space and didn't even realize I was talking to him! HELLO am I invisible in here or what! Finally the other guy came out, and naturally the largest options they had were 11 1/2! I have wore adidas shoes in a size 12 since I was a freshman in high school I knew that is what I needed and these were not going to work. The guy kinda scoffed off when I said it was a no go. Bummed they didn't have my size, as the shoes were cool and at a great price, but man that service was not nice!

Always amazing service and wonderful selection of sporting gear for every endeavor. The…read morehigh-quality equipment does not come cheap however. Check options at the clearance racks and you can find some deals. Interesting points program that you can utilize to save as well. This is definitely a location to find sporting equipment that you will not find in other retail settings.

We want to say thank you to two super Heroes at your Des Moines REI store. Ben and Sam in the…read more bicycle section . My wife is currently doing Ragbri which is the largest ride across Iowa or any other state I think. She was riding in Stage 3 or a 6 stage all week ride and she had a major de-railer on her bike break. She has a bike from REI she purchased years ago and loves it but she was able to get a hold of the REI in Des moines and they said bring it in. So I drove here 1 1/2 hours from the road ride she was in and Ben and Sam at the store rocked it!!!! They fixed her bike and got her back up going in an hour and she is now back on the road in Stage 4 today. We cannot thank you enough, REI and especially two heroes Ben and Sam. What service and kindness cannot say enough. Hope this gets to them, their store manager and the CEO of REI so you all know how great you folks are!! God Bless and Ride on!!!!! Pat and Sue McClaughry members since I think 1978

Don't do it. My foreign exchange daughter bought a pair of wrestling shoes in October of 2025. She…read morehas worn them to practice and meets. THe soles on both shoes are falling off. Of course we don't have the receipt anymore because she's worn them and intended to keep them. We tried to return them to Dick's. They won't take back worn shoes, that's their policy. I get that policy, but these are clearly damaged, we're not just trying to return them, we need defect free shoes. So we were told to call adida to have the warrant taken care of. I called Adidas and they need a receipt to return them. I had to communicate with her parents across the pond, to get a copy of the bank statement for date, time and dollar amount. All that is in Spanish format, so I had to calculate euros to dollars, and figure out the time difference. I called the store back to find out I had to call corporate. I finally got a copy of the receipt. Then have to call Adidas back to file a claim. What a cluster F***. Do better Dick's. I won't be shopping there again. Scheels it is.

They do not stand by product quality they sell and tells customer to contact manufacture. The…read moreproduct was purchased under less than 90 days.

Wow, I loved this store, a phenomenal collection of the best brands in active and casual wear…read more Literally, a dream stop for me! Liked the layout and customer service. Plenty ty of parking. Staff gave me space. Multiple dressing rooms. Locally owned. Among the brand names: Vuori, Hola, Smartwool, Setup, Toad and Co, Keen, Tilley, Sorely, Patagonia, and Kohl. Liked their sunglasses display too! An immediate must visit every season.

It is a good feeling when sales associates look up from their desk task, and each greet you with a…read morefriendly smile at best saying "May I Help You" or "Hello There." A kind gentle helped me find a colorful fanny pack and another associate assisted with name brand jogging suits. The fabric, and the trendy look were of reasonable value with an awareness of our global warming utilizing vendors that are planet conscious who use recycled materials to make impressive joggers. I am waiting for more pinks, royal blues, or lively mint greens to jazz up my exercise wardrobe.

I'm in the process of cleaning out a storage locker because they keep raising my rent on it…read more.. A couple items I had in storage were sports related. A 10.5 ft Viper kayak (used a couple of times) and a kayak cart (still new in box). I decided to take both into Play It Again Sports. I didn't really want to deal with selling them privately on eBay (local pick up), Craigslist, or FB Marketplace. Play It Again Sports is the only place I know of to sell stuff like this other than a normal consignment shop (Stuff Etc. or a different place like that). If you are a seller they will give you cash or in store credit. The in store credit offer will be more than the cash offer. The kayak was purchased for $240ish new a few years ago. The gentlemen I was dealing with at Play It Again Sports said they'd sell it for around $100... Offered me $50 The kayak cart was purchased for $40. Was still new in box... They said they'd give me $7 If you don't mind the back and forth messages with possible buyers. People lowballing you. Having to arrange to meet someone...who may or may not show up, etc. Selling privately might be a better option for you... As far as putting the maximum amount of cash in your pocket...selling privately is definitely going to be the better way to go Like I said... I didn't want to deal with the hassle of selling these privately so I took their offer. At least it paid for dinner that night for my son and I... So you know what to expect... As a buyer you can probably plan on getting a used item for half off new retail. Maybe less if the item has been sitting for a LONG time. As a seller Play It Again Sports is probably going to sell your used item for half of new retail, and offer you half of that in cash (25%ish of new retail). It's a great resource to have to get rid of unneeded sports items. You at least get a little money back v. donating the items to Goodwill, etc. To wrap things up... I found the staff here to be polite and great to work with. I dropped in with no call ahead and the process was simple and easy. If you have sports equipment to get rid of maybe slide in and check them out... Doesn't cost you anything but time. Don't like the offer you can always say no and choose to go in another direction. If you are a parent looking to save a buck... Definitely stop in!

My kid finally decided to go for a high school career in softball. As a catcher, the starter kits…read morecan be exorbitant in cost, not to mention shoes, and the uniforms, etc. we got her a full set of used gear, including women's size 11 shoes, catchers mask, chest guard, shin guards, summer pants, batting gloves, and a sports bag all for under half the cost of what a new kit of Catcher gear would cost!! Can't say how happy I am with the shop. It was definitely full, but clean with great friendly service. We had a great experience!