Stayed at the Hawthorne suite by Wyndham for a friends wedding weekend in Rome, Georgia last…read moreweekend! Overall, I enjoyed my stay. This was my first time in the area and I feel like the hotel matches the vibe of the city. The city of Rome is an old historic rustic yet up kept city, which I really enjoyed because it was a different scenery. I stayed in the king suite which I actually really enjoyed. The room, nor does the hotel look super modern, but like I said, it matches the vibe of the entire city. I actually truly enjoyed the aesthetic of it overall. Most importantly our room was clean and we received great customer service. I like the size of the room and even the amenities offered within the room. For my friends wedding her mother-in-law hosted the rehearsal dinner in one of the common/event rooms near the bar. There were around 40 to 50 people and it was a smaller space. However, I really enjoyed the food offered. I'm not sure if it was offered to the hotel or if it was catered. I believe it was offered through the hotel however! We were able to purchase drinks at the bar and the drinks tasted of good quality and was very fresh. The proximity of this hotel is perfect as it is walking distance to different restaurants and bars in the neighborhood. therefore, we were able to try a nice brunch spot that is near the hotel! Which is super convenient for folks who were visiting and didn't have. If I had to do it all over again, I would definitely book a day at this hotel!

Recently stayed here for two nights. Bed was pretty decent, pillows not so much. WiFi was awful,…read moreconstantly dropping signal , buffering and reconnect was sometimes difficult. Shower pressure was good the first night and seemed a little weaker the next. No big thing though. Bar/restaurant was closed both days we stayed. Looked pretty nice. The rugs are in need of replacing. Had a view of the river and saw some Blue Herons flying around the area. Has a little store with snacks and drinks. Seems to be plenty of places to eat within walking distance. Moe's across the street had pretty good bbq. Chain restaurants within driving distances. We were told the building is haunted but unfortunately nothing to report happening. Rained most of the time we were there so didn't go exploring the town really. Despite a few minor things, we'd stay here again if we were to come back to town for another visit.

I came to Rome Georgia for a visit. It's vmreakky nice town and the courtyard was every…read morecomfortable, upscale, and peaceful. I adore this place they have a restaurant and bar. They offer plenty of parking, outside in front and they have a garage as well. Elevators are available to enter the check in front desk and lounge or you can choose the stairs. They have amenities such as coffee and tea. They also have a refrigerator and safe. It's a comfortable and fun stay. I was very relaxed.

If you're looking for a place to stay within walking distance to Rome, GA's downtown, this was an…read moreexcellent hotel experience. The back door from the lobby opens right up to a bridge across the river and next to The Forum (a convention center / event space) and then next to the main downtown strip (Broad St) with plenty of things to do such as shops, bookstores, and restaurants. Hotel rooms were new, clean, comfortable. TV was a little small but mostly full cable selection, ability to watch YouTube, HBO and HBO MAX for free, login required for Netflix and Amazon prime video. Hotel offered parking for free, has a deck attached and outside parking as well. Cannot speak to the food options - did not order or eat anything at the hotel restaurant. Of note: parking in front goes into a lobby, stairs or elevator up to the next floor is required for the main lobby to check in. It was a bit confusing coming in figuring out where to go. Negatives: surrounding area is mostly construction sites for now, so the view out of the window was just a construction zone. I'm sure it would look much better after the construction is completed.

Relatively new Marriott property in Rome, GA near Berry College. Very well equipped & decorated…read morenicely. Staff is very friendly & helpful. We enjoyed our stay in this very clean hotel with delicious breakfast included. Everything was clean, parking lot, common areas, rooms. We will always come back to stay here.

**I attempted to post this review on Fairfield Inn Rome Georgia website, but it does not appear to…read morebe posted, so I am posting here.** Horrible Experience with general manager Tanisha Lewis I received the worst customer service I've ever experienced. My family was there for the Tennis tournament. We reserved a double queen room on May 15th. We were notified by email from the tennis tournament director on May 16th that the hotel was still honoring the tennis tournament rate of $169 a night. Not only did the general manager, Tanisha, refuse to change our rate, she modified our reservations to a standard king room without notification or consent. When we expressed disappointment, she then decided to move us to a King suite with a sofa bed. When I asked to be compensated with a discount, she authorized the tennis tournament rate for the night. When I told her the tennis rate was what we were supposed to pay anyway, Tanisha authorized a $20 discount just for the night but said we would still pay the full $233 the next night once we were moved into the double queen room. After I learned another guest did not get the room he reserved as well, I addressed Tanisha. I approached her with a smile and calm tone, but she responded in defense and boldly stated to my face that she was the person who modified my reservation without notifying us and stated she would not give us the tournament rate for both nights because my husband reserved the rooms for $233 a night. I explained to her that my husband talked to a front desk clerk after reserving the rooms on your website and told her we were supposed to get the Tennis rate. She told my husband the computer wouldn't let her change it, so my husband decided he would speak with a manager once we arrived so that the price could be adjusted. When I explained this to Tanisha, she did not care and still refused to adjust the price of our rooms. I then told Tanisha I spoke to another guest who had the same problem as me and told her I believe they had given my family the room intended for him, and she became really angry! She told me she knew I spoke with another guest because she saw it on the camera!! I do not know why she was watching me, and another guest talk on the camera, but that made me very suspicious of the other clerks because when I spoke to that guest, I had just overheard him telling front desk associates his room was not what he booked. Tanisha had not even gotten to work at that time. for her to see it on camera, tells me they had to tell her about me and another guest talking about our concerns. What is that for Tanisha to go watch on camera?! Tanisha was flat out MEAN, nasty, rude, discourteous, and lacked general compassion and humility. She made the decision to modify my room without so much as a phone call to give us a chance to find another hotel to stay at, but I was treated as if I was doing something wrong just for asking to be fairly compensated for the inconvenience. What's worse, Tanisha didn't bother to take the $20 off the price of my room for the first night as she said she would. I assume our confrontation made her change her mind, so she lacks integrity on top of all else. My family should have been charged the Tennis rate of $169 a night, but instead we paid $169 for one night. Tanisha disguised the rate we were already supposed to be charged as a courteous discount for the inconvenience of switching our room without our knowledge and I do not believe that is true compensation. She was also very nasty to Jeff, the other guest whose reservations were not what he expected. Jeff is willing to share his experience as well. I WILL reach out to corporate about Tanisha because I do not believe she should be the face representing Fairfield Inn. I love Marriott hotels and have never had an issue with them in my life until now.

The inside of the room was spacious and very nicely equipped…read more The downside is that half of the hotel is immediately adjacent to a busy highway. So there is a lot of road noise pollution. Light sleepers beware. If you are lucky enough to get a room on the opposite side (city view), I am sure it would be a very nice stay. Based on my experience, I would recommend an even # room. I wish the app would show the hotel orientation when you are doing the online check-in and selecting your room. It would be helpful at other Hilton properties as well. The hotel is situated not far from an "old downtown" type district with restaurants and some boutique style shops. Not walking distance but just a few minutes drive. Breakfast is the typical basic waffles, eggs, sausage (or other protein) with pastries, yogurt and cereal options. It's ok but nothing special. I miss when it was more common to find some regional items specific to certain areas and the more unique items like bagel toppers and omelettes that used to be more common. If in the area, I would stay here again but make sure to select an even # room next time.

The visit started off with no tv remote. The ironing board was a cheap portable tabletop ironing…read moreboard. The closet only had a lower bar making it impossible to hang anything more than tops. On top of that, the iron leaked water and never got hot. After the 3rd attempt by housekeeping to find an iron that worked, when she tried it out on my new pants for the evening event and she burned them. Ruined a brand new pair of pants. She offered a sincere apology a long with stating that the hotel should reimburse the cost. In checkout, when mentioned to the staff about the inconveniences, the hey blamed Travelocity for the room selection; said it was "an assessable" type room booking. In addition, they were only apologetic about the ruined pants. Told me, if I had booked directly with the hotel...and that I should contact Travelocity with my complaints.

Everything looks remodeled and new! During COVID, staff is friendly and always wears masks. They…read morehave hand sanitizer on every floor. For breakfast, there is one employee getting the food for you like a concession stand, so it minimizes risk of getting COVID. However, there were a couple things that just lowered my Yelp rating. I noticed that one bedside lamp was not working. It was because there was no lightbulb in there. Additionally, the shower curtain was missing. Thankfully, guest services was quick to bring one up. There are a couple of ladybugs around the room, but they did have a warning flyer in the elevator. Overall, nice stay!

Good Night Sleep!…read more While away on business in Rome for a couple of days, we stayed here at the Holiday Inn Express and it was our home away from home. Complimentary breakfast includes cinnamon rolls, pancakes, bacon eggs, yogurt etc..... Fresh towels and beds made daily. Great staff, very nice, even the other guests were cool. My only concern was the pool..... A couple co workers and I wanted to take a dip and was unable to do so. I'm hopeful it will be up and ready on our next visit.

This is the perfect getaway and extremely romantic. We went for the weekend and got the romance…read morepackage, as we arrived into our room the bed had a heart shape with roses along with a bottle of champagne. We were given credit in which we got a couples massage, gun shooting and horseback riding! They have many activities on the resort and the staff is extremely welcoming and friendly! The only downside was we were told something different about the credit and got charged $456 for the massage, the staff realized their mistake and luckily granted us what we were initially told. (I will admit the massage was mediocre for the price.... in my person opinion I wouldn't really recommend doing it but the spa itself is lovely) We visited woodlands grill for lunch and dinner and were extremely surprised with how tasty the food was! 10/10 recommend eating there at least once and visiting the beer garden for additional food options because the menu for the most part is the same at the restaurant and it is the only restaurant on the resort. The beignets were soooooo good, everyone needs to try this. I also recommend getting dinner earlier rather than later because they do run out of certain foods towards the end of the night. It's pricey in the fact that you have to pay for every little thing. (a small water bottle is $3.00) Highly recommend for families or couples just wanting a weekend getaway! For families with children there are lots of activities to keep them occupied such as corn hole, smores outside every night and bike riding that you can rent! I will suggest booking the different excursions in advance because it does get booked very quickly and certain excursions (axe throwing, archery and horseback riding is only available till 3pm at least that's what we were told. Regardless, I will definitely be back one day!

So this place is expensive as I knew when I booked it, however I expect very upscale. The grounds…read morewere beautiful with many fire pits which was a nice touch. However, the room was very unimpressive (3 stars?) with single ply toilet paper ! we ate at the Woodlands grill which is overpriced, with a very limited menu & a mediocre meal. We went to a concert there so ate an early dinner, after went to the Biergarten for a drink & a snack. got an expensive drink but zero snacks. Geesh, sell peanuts or chips for hungry folks late evening. The whole place seemed so overpriced without the value. Won't be going back!

We stayed her for 1 night after going to the aviation and hot air balloon festival in Rome (which…read morewas awesome). This hotel is a little pricey for what you get. The hallways did have a weird chemical smell (as someone commented in their review). The room seemed updated for the most part but the bathroom was a little gross. There were long brown hairs all over the tub, toilet and blow dryer. . There was a clear non slip mat which had turned brownish, on the tub floor. And there were numerous black streaks in the tub. They looked like stains. The bed was very uncomfortable. I don't know what brand of mattress they use but man, the sleep quality is one of the worst I have had. And the pillows were thin and provided no support and smelled bad. This place boasts a continental breakfast. Well I have stayed at motels that offered a more comprehensive breakfast. The breakfast did not offer any fruit or protein. I mean no sausage no eggs nothing. Just cereal and pancake mix and coffee or juice. I would probably try another place before staying here again.

Worst breakfast I've ever had at a hotel. People playing in the hallway at 2am. Mood on bathroom…read moreceiling.

We were very impressed with the cleanliness of the hotel and the friendliness of the staff. The…read morehotel appears to have been recently renovated. The rates are very reasonable too. The breakfast was much better than your average "free breakfast" offer. I recommend this hotel and will make it my "go to" place to stay when I am in Rome GA.

Outside looks way better then the inside. Room was surprisingly clean. The furniture was…read moreoutdated. Over all quiet my one night there there's a Waffle House & gas station within walking distance (almost the same lot). The lamps by the beds does not have usb charging ports. I would have loved to give it 4 stars maybe next time

At first it looked ok but I noticed things the longer I was in the room. Mold on the air…read moreconditioning unit. Woke up to a huge bug crawling across my hand. I flicked it off as it surprised me and it FLEW over to the curtain. This place gives off the image of clean at first but the staff obviously doesn't do any deep cleaning. Just a quick shine and off to the next customer.

The room felt a bit like a prison cell as there was not one wall hanging to be found. The vinyl…read moreflooring was coming apart. There were brown stains on the window blind and one comforter. There was some type of red sauce on the tv remote (a rather decent sized gob which was obvious). The toilet drained slow and eventually plugged. There was tape wrapped around the tub plunger which diverts the water from the tub faucet to the shower head. The reservation system could not find our Choice Hotels reservation when we checked in. Our room (#117) sits next to the exercise room where the treadmill could be heard early in the morning. The printer in the small business center did not work. My son got a mild case of food poisoning from breakfast. He has pretty bad digestive issues for a couple hours after leaving the hotel. We think it was the chocolate sauce in the squeeze tube he put in on his waffle. The biscuits in that breakfast area were hard. One of the people managing the breakfast area was tending to the area wearing a hoodie coat with the hoodie over his head; it just seemed unprofessional. On the plus side, the general vicinity seemed safe and the night attendant was apologetic for the reservation issues.

Very nice CLEAN room. UsuiIamenities in the bath area. Bed was comfy and enough of hotel pillows…read moreto be comfortable. The sign in the small foyer stated "breakfast" 6:30 to..? Went at 7am, no one there. All I wanted was a cup of coffee, cause room coffee sucks. Went to the gas station next door. Left at 7:30 lobby still not open.

We originally booked an air b n b while in town for the day but the air b n b ended up cancelling…read moreon us last minute. Americas Best was the closest place in proximity to us so we gave it a chance. Extremely affordable and had immediate availability for us to walk in and get a room. I told them my MIL had just come from surgery and that's the reason we are in town. Without any hesitation they made sure we had everything we needed and accommodated all of our requests. Very clean and friendly staff. I would definitely stay here again if I'm ever back in town