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    Station Hotel

    4.7 (3 reviews)
    ModerateHotels

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    9 years ago

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    Fairmont St Andrews - Everybody loves cornhole

    Fairmont St Andrews

    (18 reviews)

    £££

    so far upon our stay here, we have been highly disappointed. We travel a lot and stay at a lot of…read morevery high-end places and considering how much money we are paying to stay here we find the staff not very friendly or helpful. The only staff member that has helped us is Ashlee the front desk, girl. When I first called about my son who got a bug bite and it was swelling up really bad and we needed help. The concierge told me that there was no one here to help us and that we could attempt to take him to the emergency room but because we were from out of the country, they probably wouldn't see us. I am so glad I called back and got Ashlee the front desk girl because she is actually a nurse. She came to our room, examined the bites, cleaned them and then wrapped them and sent us to the emergency room where we were completely taken care of without any charge! I do not know why the concierge would have not helped us and gave us more to worry about when we were already stressed out. We also received a $250 smoking charge letter because the housekeeping saw My Husband's cigars and smoking stuff out when he was leaving to go play golf he got his stuff out to take his cigars with him. I took my two year-old son for breakfast and came back to only my bed being made in my room and with a letter under my door stating that we had smoked in our room and we were being charged $250. I called the front desk, asked to speak to a manager and was told that they would call me right back. I had to call three times and wait for two hours before anyone even called me. I am now in my room, waiting for the management to contact housekeeping to see if the charge will be reversed. I find this extremely frustrating, considering how much money we have paid to stay here. I also feel that the rooms are outdated and rundown compared to all the other Fairmont I have stayed in.!

    I found moldy water in my coffee maker...... The first thing I smelled was a pungent rancid hot…read moresteam emerging from the water. When I brought this issue to the staffs attention, they didn't even offer me anything. Other than that though, the staff was nice. Moldy water just isn't something you should receive at a 5 star hotel... The breakfast selection was abundant and delicious and the facilities were alright. Overall would recommend, but next time I would definitely look at the other options nearby.

    Rusacks Hotel - The bar

    Rusacks Hotel

    (20 reviews)

    £££

    Wish we would have planned better to go during the day to take advantage of the view. But the food…read moreand atmosphere was amazing! Finding the place was difficult. The car GPS took us behind the building and we had to walk around. We had a huge lunch so we weren't too hungry by the time our reservation came but we had amazing appetizers and some of the best drinks of our Scotland trip. The servers were great even though we didn't end up wanting main courses and just kept ordering drinks.

    18 St. Andrews is located on the top floor of the Rusacks Hotel overlooking the 18th green…read more Absolutely stunning views of The Old Course, the bridge, the ocean where Chariots of Fire opening scene was shot. Service was good. We had a server who had just graduated from the University of St. Andrews. She was friendly and welcoming which was a nice change having just spent 2 nights in Edinburg. The wine list was not very impressive and my date ended up ordering a bottle of wine that resembled Capri-sun. I couldn't even drink it. We started with the oyster pair (HUGE oysters, very creamy), deer tartare - couldn't get through one bite of it and Pig's Head on Toast. Appetizers were not a good sign for the rest of the dinner. However the tomahawk steak was pretty good, lobster was overcooked. Soufflé was pretty good. Would give it a higher rating if not for the food. I think you really come here for the views, the putting green overlooking the 18th on the balcony, some gorgeous views vs. the food.

    Station Hotel - hotels - Updated May 2026

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